Novotel Medellin El Tesoro

8.8 / 10.0

Excellent(1,420 Ratings)

Hotel in Medellin

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this hotel

El Tesoro offers accommodation in Medellín, 3 km from Lleras Park. Ideally set in the El Poblado district, the property is set 2.9 km from El Poblado Park and 7,7 km from Pueblito Paisa. The property is 7 km from 70 Avenue.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Map of Medellin

Nearby attractions

Piedra del Peñol

26.1 mi

Atanasio Girardot Stadium

4.7 mi

Escalators Comuna 13 (Top End)

5.6 mi

Réplica del Peñol

22.6 mi

Available Rooms

2 Double • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 462 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 624 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 333 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Novotel Medellin El Tesoro

$$$$

8.8 / 10.0

Excellent(1,420 Ratings)

Hotel in Medellin

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Parking

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Map of Medellin

Nearby attractions

Piedra del Peñol

26.1 mi

Atanasio Girardot Stadium

4.7 mi

Escalators Comuna 13 (Top End)

5.6 mi

Réplica del Peñol

22.6 mi

Available Rooms

2 Double • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 462 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Sofa • 624 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 333 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.8 / 10.0

Excellent(1,420 Ratings)

100% verified reviews

10.0 / 10.0

Oct 2024

Excelente

El desayuno muy bueno, la ubicación espectacular

9.0 / 10.0

Oct 2024

Will visit again soon. Service is very good

Location is perfect,.connected to a top class shopping mall

Scrambled eggs during breakfast were cold.

10.0 / 10.0

Aug 2024

Superbe

Incroyable, meilleur emplacement de la ville Prestation de luxe, génial pour le prix Foncez sans hésiter !

Problèmes de professionnalisme de certains employés. Par exemple, à notre arrivée, le réceptionniste m'a fait payer 130 euros de plus que le prix de la réservation. Je m'en suis rendue compte en regardant le ticket de cb, je suis revenue à la réception il a annulé la transaction et j'ai réglé le bon montant. Mais pas d'explication, pas d'excuses (?) Autre incident à la fin du séjour avec une autre employée Sinon on a adoré l'hôtel, exceptionnel ! On y reviendra si on retourne à Medellin :)

10.0 / 10.0

Jun 2024

I really liked the staff the are alwaya on point.

That there is a mall next to it

I didn’t like the view out of the window this time.

10.0 / 10.0

Mar 2024

Encantador . Céntrico y súper limpio 🙌

Limpieza , personal muy agradable y servicial .

Deben poner más variedad de alimentos en el desayuno. Pero el que había estaba rico .

1.0 / 10.0

Feb 2024

if you are going to stay there make sure you dont get the option to pay at the property they will take advantage of you

Property was Fine. location great. staff nice

I made the reservation through booking.com and I got the option to pay in the hotel. the amount was totally different and Very high. they said they were some taxes which I understand but when I asked about the base price without taxes it was very different from the price in booking.com

7.0 / 10.0

Dec 2023

Deben entrenar mucho mejor al personal de ingreso en recepcion.

la ubicacion es excelente ya que esta en el centro comercial.

Les dijimos previamente que debiamos ingresar antes del check in y nos contestaron que si se podia. Al llegar al hotel la joven de recepcion era poco comunicativa, negativa y poco colaboradora. La que la suplanto fue peor. No nos percatamos que la reserva no incluia desayunos, por lo cual solicitamos que se incluyera el desayuno en la cuenta. Al dia siguiente nos dimos cuenta que no habia hecho nada de lo solicitado.

8.0 / 10.0

Dec 2023

Cómodo

Es muy limpio y cómodo, tiene todas las facilidades que uno necesita .

El lobby podría ser más grande y cómodo para tantos huéspedes ! La decoración de los cuartos puede ser mejor !

8.0 / 10.0

Nov 2023

Clean and nice location

Cleanliness

Closes door at 10 pm so when arrive after it is a long walk

8.0 / 10.0

Nov 2023

Good hotel but don’t hide 19% extra !

The room itself was nice with confortable bed. Swimming pool is cold.

About online pricing on booking, it shows me one amount and at the end I had to pay 19% extra!!

10.0 / 10.0

Oct 2023

El personal super amable y Atento en especial simon de pombo demaciado servícial..

Todo

6.0 / 10.0

Sep 2023

Bien pero ojo que cobran más de lo pactado

Nos encanta que esta súper bien ubicado, que son cómodas sus habitaciones

No me gusto que al llegar nos cobraron adicionales que no estaban en el precio acordado con booking donde decía Todos los cargos e impuestos incluidos !

10.0 / 10.0

Aug 2023

Relaxing

The connection with th Mall Tesoro was awesome. At night we could walk and choose to do whatever we want as we didn't have to go outside!

That breakfast was not included in the expensive price! However in the mall there was many good choices for breakfast!

9.0 / 10.0

Aug 2023

Amazing!

Safe and very friendly!

8.0 / 10.0

Aug 2023

Watch out for additional charges when booking

Location was good. Room was good and clean. We felt safe.

The final price was much higher than what I expected. There were additional tax charges that were added that I was not aware of. Sometimes the charges on booking.com are included and sometimes they weren't even for the same hotel. That is very confusing and I didn' t notice that which ended up costing me more. Another thing was that you need a cap to swim.

8.0 / 10.0

Aug 2023

Very good

Bed was comfy

1.0 / 10.0

Jul 2023

See all items 1.) - 9.). These are factual occurrences in which Americans encountered and are factual as of 26JUL2023.

Location and felt secure with all the security measures in place from the exterior wire fencing, to the manual entrance security gate with armed agent.

———————————————————————————————— English Translation below: ———————————————————————————————— 1.) Elevators didn’t give clear indication when elevator arrived [No noise or alerts]. 2.) Not being able to go between floors where other family members were staying. —Example: If you stayed on Level 7 and your parents were are Level 8, the NFC badging system would not allow it, creating additional complications to meet family. 3.) English and Spanish language barrier when ordering room service. Most meals where great, yet extreme hold times to speak with any translator. After meals arrived, each meal had missing items [Ketchup, Honey Mustard]. 4.) The receptionist/guest service agent never informed nor listed anywhere online that states a $80.00 USD + Tax fee [approx. $112.00 USD] for (1) visitor to come to your room for just as little as 5 minutes. The management never offered to explain or even make an adjustment or comp to our hotel bill. 5.) All for the thru traffic that came through the lobby area. Lots of cars, motorcycles, and people created a hazardous environment. 6.) The bathroom amenities were clearly outlined prior to our stay to include extra pillows, extra towels, extra duvet covers, etc. This was never fulfilled. 7.) Mini fridge pricing was outrageous expensive. Our bill totaled > $ 200 USD + for general drinks [(1) Water, (5) Coco-Cola, (2) Doroto Colombian Beers, (2) Oreos, (1) sparkling water, and (1) peanut snack bag. 8.) Upon our arrival there were hand prints on the windows that would be seen as some type of sexual activities occurred previously. 9.) Lastly, hotel charged for (1) “Extra Bed” [Separate Invoice from original reservation], when no bed was provided due to (2) adults staying in (1) room with (2) queen beds. ———————————————————————————————— Traducción al español a continuación. ———————————————————————————————— 1.) Los ascensores no dieron una indicación clara cuando llegó el ascensor [Sin ruido ni alertas]. 2.

2.0 / 10.0

Jul 2023

We felt ripped off

good location, spacious rooms with lots of light

the property charged a higher price than the final price shown by Booking in our reservation confirmation. We argued against it and the hotel told us that they needed to add TVA to the Booking price even if it clearly stated that all charges and taxes were already included. We felt this was unprofessional, lacking transparency and misleading, as the hotel was effectively increasing our room price by 20% at check-in. This is unacceptable and a big surprise that a multinational like Accor applies such policies. Other than that, rooms are very basic and are cheaply built. You wont find any nice materials or interesting interior design despite paying 200 USD/night in a country were the minimum wage is not much higher than that. Lastly, if you want to go for dinner to one of the many surrounding good restaurants and want to come back on foot after 10pm, the path to the hotel is very awkward as you’ll have to walk accross the empty parking lot of the contiguous mall. We come to Medellin every year and will certainly not come back to his hotel.

8.0 / 10.0

Jul 2023

Review Novotel

The location of the hotel was perfect. It was great that you could get direct into the Tesoro mall. The staff was very friendly. The staff named Gustavo helped us very well. And the breakfast was delicious.

In the night the ac was going off on its own.

8.0 / 10.0

Jul 2023

Very good

The location is great! Right by the mall and ample possibilities in walk in distance.

The amount that booking say we had to pay, including taxes and fees for our stay did not match what Novotel charged us. The add an additional 19% tax to the stay. We thought this was very deceiving and unexpected.

8.0 / 10.0

Jun 2023

Exceeded expectations a must visit!

The hotel far exceeded my expectations it was almost what I would call a 5 start hotel! The location was very desirable being so closely located to a major shopping center. The breakfast buffet was unlike anything I have experienced before as well as the room service.

I would have appreciated more towels and preferably a face towel but other than that nothing comes to mind.

1.0 / 10.0

Jun 2023

Not worth it

nice view

they charge me extra 40 dollars just because I didn’t get the breakfast in the reservation. ! Pool looks just great in pics! they don’t have enough chairs and pool is just cold

10.0 / 10.0

Jun 2023

It was amazing!

Location with mall facilities.

10.0 / 10.0

Jun 2023

Nice hotel i would recommend it. Super breakfast

everything was nice. nice place and clean and breakfast is super. Nice people working there specialy the waiters and frontdesk

The extra taxes

9.0 / 10.0

May 2023

Great location, clean, safe, modern

Very convenient location “inside” El Tesoro mall. it’s not walking distance from touristic areas but it is located in one of the best neighborhoods in Medellin with easy access to the airport and nice restaurants using taxis.

everything was perfect although the check in process was a little confusing to pay room upfront and then you need to pay everything at their restaurant, including breakfast everyday without the possibility of just providing room number.

FAQs

How much does this hotel cost compared to others in Medellin?

The average price for a rental in Medellin is $41 per night. This rental is $0 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Novotel Medellin El Tesoro. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Novotel Medellin El Tesoro. Enjoy the water!

Is Novotel Medellin El Tesoro pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Novotel Medellin El Tesoro?

We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.

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Hotel Madeiro

Novotel Medellin El Tesoro

Hotel in Medellin

Reasons to book

About this hotel

Amenities

Map of Medellin

Nearby attractions

Available Rooms

Novotel Medellin El Tesoro

Hotel in Medellin

Reasons to book

About this hotel

Amenities

Map of Medellin

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Medellin?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Novotel Medellin El Tesoro pet friendly?

What amenities are available at Novotel Medellin El Tesoro?

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