We walked in and the smell hit us first. It was musty and nose-clogging. The HVAC intake was black and full of hair. The vent underneath was so clogged that the air conditioner couldn’t work. A closet door was broken and hanging, there were cobwebs in the cupboard, and the back screen door was ripped. All of the bedding smelled musty.

We enjoyed our stay. We had plenty of space. Was able to really enjoy family movie nights after a fun day of runing

The location

Positives are….location, quiet, price, & ease of booking & communications & response with staff. Negatives….heating system wasn’t very good. Upstairs got hot if downstairs was comfortable & vice versa. No explanation or instructions for tv/entertainment equipment, grill on patio was (trash) inoperable even after we got it chipped out of an ice block, broom but no dust pan, vacuum gave off more dust than it picked up, kitchen utensils & pots & pans left a bit to be desired. Lots of stuff but most not very useful. To be honest it was fairly typical of places we’ve stayed. Overall, okay place to stay, met our needs, and the price was very reasonable. Late March early April so this was off season/holidays for Pagosa.

We had a great week and this was a great place with a warm cozy feel. The hot water heater might need some attention as we did have a shortage of hot water very quickly. Our host was great and I’m sure would have jumped on it had I said anything:)

We enjoyed our stay at The Pines condo. Beautiful condo and great area.

This home was quite spacious and in a great location. We loved being able to take walks in the neighborhood, as well as walk to the local coffee shop, restaurants, and grocery store! It was a lovely little getaway for our family of four, and we all enjoyed exploring Pagosa Springs and the surrounding area.

The stay was wonderful! We would consider the property again in the future. The outside area was clean, it was in a quiet neighborhood and close to everything! The kitchen was stocked with everything that you could think of. The reason for the 4 star on cleanliness was because of some pretty good size stains on the carpet in the bedroom downstairs as well as pain peeling above the shower head in the bathroom downstairs. We loved the fact that there was fire wood for the fireplace! Thank you for sharing your house with bus!

This place has everything you would need. Close to downtown. Small walk to Higher ground coffee shop. Got to fox every morning crossing through back yard. And loved seeing the hot air balloons right above you. Very nice place. We will definitely book again. Thank you.

Here is a wonderful small town with charm. Sit in a hot springs and enjoy great food in town. Then many wonderful hikes around Pagosa. Do not miss Piedra River. It follows the river thru a canyon on of rocks. And one f the prettiest places out west. Several falls in the are but my favorite is Sulver Falls. Not to long of a hike, on even ground. Falls is the best out in the area. Chimney Rock is also there too. Pagosa a place to enjoy.

Easy entry, great space, close to Pagosa Springs!

This home was very comfortable, within walking distance to stores and some restaurants, also to a wonderful play area for children, adults, and teens!! We enjoyed the back patio and the numbered parking area in the front!

This condo was exactly what we needed while staying for a week in Pagosa Springs. It is close to everything you need, was clean, well stocked kitchen, comfortable beds. It was hotter than normal while we were there, so the AC was not able to cool down, but each bedroom has a fan, which was very helpful! If we come back to Pagosa Springs, we will stay here again!

This property was perfect for 3 teenage boys and me. It hasn't been updated but there was plenty of space and utility. This place is much larger than it appears in the pictures. It was very nice. Although I went through VRBO, this place is managed by Vacasa. Their customer service is awful. I did not hear anything about our booking up until the week we were leaving for the trip. Trying to contact Vacasa to figure out directions and check in procedures was a nightmare. I went through multiple hold times and sent multiple emails. Their chat system is also horrible. Finally, I reached someone and they told me I couldn't get any instructions until the day of check in. I find this unacceptable. I wasn't about to drive for 12 hours and then find out there was an issue. I even spoke to a 'Manager' named Will. He was equally as worthless. I won't ever book anything with Vacasa again. I am disappointed that VRBO wasn't able to help

This property was perfect for 3 teenage boys and me. It hasn't been updated but there was plenty of space and utility. This place is much larger than it appears in the pictures. It was very nice. Although I went through VRBO, this place is managed by Vacasa. Their customer service is awful. I did not hear anything about our booking up until the week we were leaving for the trip. Trying to contact Vacasa to figure out directions and check in procedures was a nightmare. I went through multiple hold times and sent multiple emails. Their chat system is also horrible. Finally, I reached someone and they told me I couldn't get any instructions until the day of check in. I find this unacceptable. I wasn't about to drive for 12 hours and then find out there was an issue. I even spoke to a 'Manager' named Will. He was equally as worthless. I won't ever book anything with Vacasa again. I am disappointed that VRBO wasn't able to help

Great condo, good location, very clean and spacious! 35 minutes from the slopes. Easy drive!

This place worked well for us. I liked the shelves and hooks near the front door, nice for hanging jackets, etc. and storing gloves hats and other things. The decor is 1970s but I knew that going in from the pictures. There are a few minor things that need repair but overall was a good place to stay. The king bed was quite comfortable and that' probably the most important thing for me.

Great time for a short get away for a Birthday/Valentines weekend. The condo was nice and spacious and had everything we needed. Next time we will seek out the same place and hopefully stay longer.

This place worked well for us. I liked the shelves and hooks near the front door, nice for hanging jackets, etc. and storing gloves hats and other things.
The decor is 1970s but I knew that going in from the pictures. There are a few minor things that need repair but overall was a good place to stay. The king bed was quite comfortable and that' probably the most important thing for me.

I was I desperate need of a recharge and this place was perfect! I spent the day hiking, fishing and exploring and the evening’s relaxing as if I were home! It was very clean, very spacious and much better than I expected! Absolutely recommend and working with Vacasa was great, very attentive but gave me plenty of space!

Lovely property. Great for kids and family. Grill was a big plus, but we could only get 2 short showers at a time. Needed to wait over an hour for more hot water.

Plenty of space for our 4 night ski trip. Close to shopping, restaurants, ski rentals - and recreational center. Rec center was for a small fee but worth it. Will look at again for our next trip to Pagosa Springs.

Good place to stay

The place is very nice nad location is fine. Close to sights and attractions. Great for families with children. Will recommend to others.

We were given no instructions as to what we needed to do upon checkout. The WiFi password didn’t work and never received a call back from Vacasa. The hot water ran out very quickly in the shower upstairs. Workers/maintenance crews entered the condo while we were out and terrorized our dogs. No one was notified they were going to enter the condo, including the rental management company. They left doors open which we had originally closed before leaving because of the dogs and also left the attic access door wide open. We were all on edge because of this and both of my daughters were afraid to go to sleep fearing someone was hiding in the condo. The lights were turned on downstairs sometime during the night while we all slept on the first night there. It was disturbing. Not the best experience.