staff were very lovely and helpful, Martina was very helpful at checkin. Rooms were beautiful and quiet, breakfast was good.

great hotel and everything it’s near you, beautiful staff thank you martina

Location was within walking distance to most of the main sites; restaurants and shopping if that is what interests you. Lodging is in a private building on 2nd floor so when you go into building you are removed from all the busyness of what is going on outside

Breakfast is not served until 8am and we had early meeting at 8 at the Uffizi. would have liked to have earlier time available

The staff were so friendly, attentive and helpful. The breakfast was great, with a good mix of hot and cold options. Whilst the property is right in the heart of Florence, the hotel is quiet and a lovely place to relax after walking about the city. I would highly recommend it to friends and family!

Location excellent!!! Staff was super friendly and the breakfast was great

I come with the car and so there’s only the parking facility you need to ask the hotel staff for the garage people to come and collect and parked it for you.

Felt like home, especially the breakfast experience and our thanks go to the warm welcoming and the chef with the service.

Nothing noted.

The breakfast and specially the service team was breathtaking. Super friendly and service driven. Expectional service without a single doubt. Awesome! I can 100% recommend this location without a single doubt. From the check in (which was exceptional - many thanks Valentina 👍), to the service team for breakfast, up to cleaning - all staff is exceptional and totally customer focused.

The location is perfect. The valet service for the car is also very good - price is a little high though.

Excellent accommodation and brilliant staff