We loved the suite, the gardens, the game viewing, the staff and the food.

Nothing

Everything. If only all hotels were like this.

The hairdryer wasn’t to my wife’s specification. Which is something many people will understand. Also we didn’t / couldn’t use the pool but I level no complaint here because keeping a pool clean in these temperatures would require a full time employee.

Everything is beautiful. The meals are exceptional. The staff - everyone - is very pleasant. The hotel is also child-friendly which was a huge bonus for us!

I enjoyed everything.

Excellent location, service and hospitality.

staff extremely friendly and attentive food excellent quality rooms were very spacious and comfortable

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The hotel itself is located right by the National reservation with wildlife and untouched nature, near the infamous Victoria Waterfalls. The territory of the hotel is relatively big with many plants and in general very green. Sometimes, you can see animals just running through, eating grass or minding their own business — a truly wonderful sight and you can thank the hotel for such a rare opportunity. One thing is very special about this hotel - and that’s the interior’s design. The entire hotel is built in an antique-like manner, and you have the impression that you’ve ended up in the 20th century. We have booked in advance and asked the hotel staff to organise 3 tours for us: a helicopter tour, a safari tour (which was mind blowing, to say the least) and a waterfall tour. Proper thanks to Michael, he was our guide for the safari and the falls tour. And the hotel’s staff has completed all of our requests and surpassed our expectations. Expect very friendly staff, waving, smiling and greeting you at every step — very welcoming. In general, we were impressed by the level of friendliness. The small houses which you check into have a great view from the living room, from the bedroom and right from the bath. The rooms are spacious, comfy, with many space and extraordinarily enormous beds — also, incredibly comfortable. All the amenities were of high quality and there was plenty of them. Regarding the restaurant and the bar in the hotel, the food was great. You have the chance to try the local dishes (highly recommended), but also there is plenty of options for regular food. Also to mention the breakfast, where the variety of dishes is offered. We’ve chosen the Royal Benedict eggs - they were delightful. The drinks, varying from freshly squeezed orange juice to gin and tonic were amazing. Overall, we were pleased and highly impressed by the service and can confidently say that we will come back.

if you are someone that pays attention to detail and love everything organised and real chic that matches any leading small hotel in the world then this is for you.

I can’t be even critically constructive. it was outstanding.

What an absolute treat to stay in this luxurious lodge. The staff were attentive and very helpful. Sitting at the pool watching the animals come to the water hole is spectacular. Breakfast was delicious and the room very luxurious. Our guide on the game drive was the best guide we have every had, his knowledge of everything from animals to trees was outstaniding.

We just wish we could have stayed another night.