Driving to the property was like driving into the mountains of Cancun making my heart beat faster with every sharp turn while driving at a 90 degree incline it felt like. I come from a flat land state. But once you see the 3 story cabin with all its greenery and blue clouds was just amazing. Then to walk into the cabin with the perception of the description online was nothing compared to the actual cabin itself. Every turn, door, hallway, room and deck there was a beautiful sight to enjoy and relax in. This was a wonderful and relaxing trip for all involved for the company's team building experience. With Gatlinburg only a 3 minute drive with restaurants and rides it is defiantly a 2 day trip for sure.

We loved our stay at the cabin! We were traveling with 3 other families, 19 of us total, and there was plenty of room for all of us. Quick drive into both Gatlinburg and Pigeon Forge, and a great view of Gatlinburg from the balcony. The kitchen was amazing - double fridges, dishwashers, sinks, and coffee makers! Evenings by the fire were a great way to wind down after a busy day. Kids had a blast in the game room, and watching movies in the theater. Loved the oversized bunk beds too! Thanks for an incredible stay - we highly recommend this cabin!

Everything about the cabin was great, Beautiful layout very spacious, only negative thing about the cabin was no generator and the weather had got very cold and our power blinked on and off every 2 to 3 minutes and the heat would never warm up in the cabin . we couldn’t cook nor stay warm and that kind of destroy the family gathering and the fireplace was electric so it did no good

Pros: The views from each balcony are absolutely amazing. The cabin was stunning and decorated for Christmas. I truly loved that because this was our Families early Christmas getaway. Our group consisted of 13 adults, 7 children and there was plenty of room for all of us comfortably. The beds and pillows were soft and comfortable. I do suggest that you bring your own comforter from home because the ones on the bed are very used/worn. I was really glad I brought mine from home. The lay out of the cabin was beautiful. As soon as you walk in the front door that is considered the main floor which is located between the bottom and top floors. The master bedroom is on this floor. There are (two staircases on this floor) one going down to the bottom floor where the movie theater room/pool table/air hockey table are located along with two bedrooms on this floor. The second staircase goes up to the top floor where 4 bedrooms are located. The kitchen is beautiful and fully stocked with plenty of cooking wear. Outdoors there are two charcoal grills next to the cabin. Cons: The internet WOULD NOT work after our first night there. We COULD NOT use the theater room because there was NO INTERNET! The modem needed to be reset and it is locked in a closet where it can't be accessed by guest. Management did come out only once and reset the modem. It worked for about 4 hours and then went back out! No one else came after that to resolve this issue... One of the hot tubs did not work. One of the dishwashers did not work. The air hockey tables pucks were completely worn out causing the puck to not slide on the table the way it should. There were not enough towels at all for our family. Two of the bathrooms had no towels in them at all. We had to buy our own while we were there. There were 4 outdoor medium sized trash cans for cabin use. 1 of them would not unlock, the other 3 filled up quickly because we celebrated our Christmas there, so we had to keep 5 bags of trash in the cabin. Just overall Disappointed. We paid ALOT to stay here and these issues shouldn't have happened. We had been looking forward to this trip for many months. Just very frustrated. Hope my review helps others.

Plenty of space, clean, and amazing view. Ample parking. Downstairs king sized bed was very uncomfortable though.

This property is all you could hope for. Fantastic view, great location and perfect for a crowd. We had 14 and easily could have done 4-6 more. The theater chairs are not comfortable so if you are going to watch a lot of movies you may not enjoy it. Other than that, no complaints. Would book again I. A heartbeat! Two hot tubs were great!

We had such an amazing time! The property had everything we could have wanted (minus spices in the kitchen). I would absolutely stay here again! We had 11 people with plenty of room! Ages 6-39.

We absolutely loved the views and the cabin was wonderful for our whole extended family! The theatre room and arcade games were fantastic. The kitchen was well equipped with everything but spices. Loved having 2 sinks, 2 dish washers and 2 refrigerators! Great place to stay with a big group!!!! Highly recommend

The property is wonderful. The couch was broken. Where the couch back was missing two metal pieces were sticking out causing a injury hazard. The pool was closed for repair that was not communicated. We partly rented this location for the availability of the pool. The size and location of the property was great. The kitchen was fantastic. Despite any issues we had a wonderful vacation.

The property is wonderful. The couch was broken. Where the couch back was missing two metal pieces were sticking out causing a injury hazard. The pool was closed for repair that was not communicated. We partly rented this location for the availability of the pool. The size and location of the property was great. The kitchen was fantastic. Despite any issues we had a wonderful vacation.

We really enjoyed this cabin. It was the cleanest cabin we have stayed in in a long time! It accommodated our family very well! We sure would like to stay here again.

We really enjoyed this cabin. It was the cleanest cabin we have stayed in in a long time! It accommodated our family very well! We sure would like to stay here again.

We really enjoyed this cabin. It was the cleanest cabin we have stayed in in a long time! It accommodated our family very well! We sure would like to stay here again.

The cabin is very spacious, the heater was not working and they fixed it right away. We were very comfortable there.

We had a large group of friends that decided we need to go on vacation together to avoid Mardi Gras traffic in our area! We booked this house and it was fantastic! Other than a broken toilet seat (which wasn’t a big deal) it was awesome! Each family got a room and the big kids slept in the bunks and on the couches! The view from the back deck was gorgeous and we all enjoyed our stay! Highly recommend for a friend or family gathering! Plenty of space!

The cabin is very spacious, the heater was not working and they fixed it right away. We were very comfortable there.

We could not have had a better stay at this cabin. The communication with the Mgnt company was great and very attentive. The place was spotless when we arrived. The kitchen is large and very well stocked. We all love to cook and we didn’t lack for any utensils, pots, pans, dinnerware or anything. The view was beautiful and overall very relaxing.

The house accommodates a large group comfortably. The view is phenomenal. Unfortunately, you can tell that the house has not been properly cleaned after guest usage. The seats and cup holders in the theatre we’re filthy ( crumbs and dried up liquid ). Both of the hot tubs were out of service. ( I contacted Jill from Jackson Mountain Homes, a week prior to arrival to please ensure that all amenities were functioning. To which she replied and insisted that there were no work orders in place for either hot tub.) Even though there was a review from prior guests stating that the hot tubs were not functioning. As soon as we arrived the hot tubs were checked and hot tubs were out of order. Maintenance was contacted, and the gentleman informed us that the hot tub has been broken for a while. It would have been nice to have been informed of this information, instead of being lied to. We also informed them that one of the dishwasher was not functioning. We called JMH once again, to which they said they will send someone out to fix our issues. We had a family member stay back all day to make sure that maintenance showed up. Of course no one came by, and we called to inform Jill from Jackson Mountain to which she was extremely rude. We continued to call throughout our stay, and Jackson Home Management continued to blow us off. Our family vacation has been planned since Feb 2020. We were very disappointed with the way the situation was handled. If you do plan on staying at this property, be prepared to deal with this awful management company.

We could not have had a better stay at this cabin. The communication with the Mgnt company was great and very attentive. The place was spotless when we arrived. The kitchen is large and very well stocked. We all love to cook and we didn’t lack for any utensils, pots, pans, dinnerware or anything. The view was beautiful and overall very relaxing.

The house accommodates a large group comfortably. The view is phenomenal. Unfortunately, you can tell that the house has not been properly cleaned after guest usage. The seats and cup holders in the theatre we’re filthy ( crumbs and dried up liquid ). Both of the hot tubs were out of service. ( I contacted Jill from Jackson Mountain Homes, a week prior to arrival to please ensure that all amenities were functioning. To which she replied and insisted that there were no work orders in place for either hot tub.) Even though there was a review from prior guests stating that the hot tubs were not functioning. As soon as we arrived the hot tubs were checked and hot tubs were out of order. Maintenance was contacted, and the gentleman informed us that the hot tub has been broken for a while. It would have been nice to have been informed of this information, instead of being lied to. We also informed them that one of the dishwasher was not functioning. We called JMH once again, to which they said they will send someone out to fix our issues. We had a family member stay back all day to make sure that maintenance showed up. Of course no one came by, and we called to inform Jill from Jackson Mountain to which she was extremely rude. We continued to call throughout our stay, and Jackson Home Management continued to blow us off. Our family vacation has been planned since Feb 2020. We were very disappointed with the way the situation was handled. If you do plan on staying at this property, be prepared to deal with this awful management company.

Our stay was very nice. We had an issue with the hot tub, made an immediate call but no one showed to fix the issue. Still have not heard from anyone. One of the dishwashers did not work, was pretty dirty inside. We stayed 4 nights. The views were stunning. Double fridge & oven was ideal for our large group. This cabin was a great fit for our group, regardless of the small issues we experienced. Does need more space to dispose trash outside. We celebrated our Christmas so our trash was a bit more then usual. Would have been nice to hear back on the broken hot tub, it was an urgent situation we’re water completely drained from it. No call, No show.

Our stay was very nice. We had an issue with the hot tub, made an immediate call but no one showed to fix the issue. Still have not heard from anyone. One of the dishwashers did not work, was pretty dirty inside. We stayed 4 nights. The views were stunning. Double fridge & oven was ideal for our large group. This cabin was a great fit for our group, regardless of the small issues we experienced. Does need more space to dispose trash outside. We celebrated our Christmas so our trash was a bit more then usual. Would have been nice to hear back on the broken hot tub, it was an urgent situation we’re water completely drained from it. No call, No show.

Great property, clean, well equipped and a beautiful view. Grandkids didn't want to leave

Great property, clean, well equipped and a beautiful view. Grandkids didn't want to leave

The cabin was spectacular. View was awesome. Location was fabulous, close to everything you could ask for. We didn't have the entire group that had intended on coming, but the four of us felt like kings and queens. We took advantage of all the cabin had to offer. Can't wait to do it again!!

The cabin was spectacular. View was awesome. Location was fabulous, close to everything you could ask for. We didn't have the entire group that had intended on coming, but the four of us felt like kings and queens. We took advantage of all the cabin had to offer. Can't wait to do it again!!

Excellent

Wonderful experience

All worked out except for a bathroom door that had a broken lock.Was reported upon check in, Maintainence came in within a hour - removed the lock & was told he would be back the following day. Called the next day was told maintenance will be coming the following day - never saw him again as well as no communications despite being told that we needed the bathroom door operational as we were a full house !

All worked out except for a bathroom door that had a broken lock.Was reported upon check in, Maintainence came in within a hour - removed the lock & was told he would be back the following day. Called the next day was told maintenance will be coming the following day - never saw him again as well as no communications despite being told that we needed the bathroom door operational as we were a full house !

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