Great location

Nothing

Location was good.

Basement parking stunk like rubbish, skip was overflowing the whole time. Basement driveway was dirty, empty food containers sit at each side of roller door and workers from the surrounding restraunts sit on them smoking when trying to open the roller door. Room was dirty with greasy marks and heavy dust each side of microwave. No conditioner is provided with the shampoo. Room 810 is very close to basement roller door and you can hear it each time it goes up, please try to sort this out. Walls are not sound proof, you can hear everything in the rooms either side. Main reception corridor has a heavy curry smell. I have been informed this accommodation is no longer part of the Best Western group so will be rebranding. Extractor fan in bathroom not working. Overall not worth the rates paid, very disappointed, this place has great potential.

Nothing

Everything

The room was nice & it was in a great location

The access & reception area of this hotel leaves a lot to be desired. It needs to up its game here as first impressions are important. On arrival I was certainly concerned that I'd made a bad choice

Rooms clean and comfortable, useful kitchenette. Secure parking available - spaces limited, but I got in with no problem. About 45 mins walk from central Christchurch, or there are frequent busses.

The room had a small balcony, but no outside space other than that. No restaurant (but plenty of places nearby and a supermarket just over the road). Shares an entrance with a ropey sports bar - but don’t let that put you off.

Clean and comfortable bed

Untidy outside and difficult parking

Handy to restaurants and bar

Parking could have been better advertised

Rooms very clean, staff helpful. Secure parking available.