This stay was a horrible experience. The house looked clean on check-in but after the first night, the house was inundated with bugs crawling all over the place in every single room of the house. They were crawling all over the guests as we slept. When this issue was brought to the management, the only solution offered was to send an exterminator out. When the exterminator called me, he explained that his chemicals would get all over all the guests belongings and the house would have to be aired out the entire day to remove the smell and he did not recommend doing that while we stayed there. No options of relocating to another property or a hotel were every offered. We had to stay in this house full of bugs the entire stay. Property manager of this place is rude and unaccommodating. Refused to offer any compensation or refund for this issue after multiple attempts. Finally after an entire week of arguing with them, their best offer was a measly 10%. They tried to play this issue off as a normal issue where occasional bugs/critters can be seen in the house. This was NOT a normal issue, this was an infestation. Now on to the other issues. This house has no central AC. It has 1 single window unit upstairs in a hallway cooling the entire house. To call this house as an air conditioned house is inaccurate at best. Second, this house lists 2 full bathrooms with showers. Only 1 is a traditional shower, the other is a sitting shower. I would NOT recommend this property at all!!

When you arrive you will be surprised by the neglect of the property. Trees are dead. Lawn is brown and covered in animal feces. Inside house was infested with bugs. Stains on carpet and peeling paint. We informed Vacasa the managment company and they sent over an exterminator while we were out of the house and sprayed the house filling it with chemicals. We promptly left and they acknowledged the issues with the property and gave us a refund.

The location was nice with mule deer wandering through the yard. The house was clean and well-cared for.

This was a great little house! It was very comfortable and close to everything in town! The bedrooms are all upstairs and it was a little warmer but fans were provided for use in each bedroom. I would definitely stay again! KL

This small house suited our needs very well in Durango and we had a good stay. It is in a very convenient location in relation to stores and restaurants being one short block from the main road going through town. It is about a mile drive to the old historic section of town. The grounds and deck could use some refreshment but the inside of the house was clean and functional. We knew about the fact that the one bathroom with a shower was downstairs and dealt easily with that. We didn’t focus on the fact that the one upstairs bathroom was connected to one of the bedrooms so if a person in one of the other 2 bedrooms needed to use the bathroom at night they needed to either go down the stairs or walk through the occupied bedroom. Not a showstopper for us but it could be an issue for some configurations of visitors. The TV service is very limited and we couldn’t even get the finals of the Stanley Cup. Overall I am prepared to highly recommend this house to users who are fully aware of its idiosyncrasies. We even had a long visit from a young male deer who spent most of one day on the property. The kids were very amused.

It was like staying at Grandma's house...funny odor right when you walk in probably because of the carpet. The beds are very soft and need to be updated. They could use a king bed in one bedroom. The one shower downstairs was a bummer. The kitchen was missing a tea kettle and whisk. Teh outdoor deck needs to be re stained or replaced entirely. The furniture was not very comfortable.

Overall great! The keypad only worked once, and we had to call for help to unlock the house but we received immediate assistance and this wasn’t a big issue. Beds, furniture, we’re new and comfortable. Would definitely rent again.

Cute place. Walking distance to city market, coffee and restaurants, which my group really liked. Check in and out was super easy. No complaints, would absolutely stay there again.

Nice home perfect for a family of 4. Convenient access to the groceries, restaurants, and the bike trail.

Very nice place. There were five of us, all adults. Wonderful home feeling. Super cozy all the way around. Has everything you need.

The house itself is cute and comfortable. The kitchen is well stocked, and beds are comfortable. Interior decor is nice. Wi Fi and TV were good. However; don’t let the pictures of the exterior fool you. There is no lawn; just dirt and weeds, and dog poop. The dog poop was especially a problem because when we arrived, the front door key that was supposed to be in the lock box was not there, so we had to navigate around the poop to the back door. The missing key left us a little concerned about security and safety. While not having the key was pretty irritating, the worst part was the Vacasa staff on the other end of the phone/computer who made stuff up to try to convince me I was the problem including: (1) “there is no key to this house, it has an electronic keypad.” Wrong - I had to text a picture of the lock boxes that hold the keys (not a keypad) and the back door key. (2) then they said “The listing for this house only mentions back door access” This is again incorrect. We did get a replacement key late the next day, but it did not work very well (I guess because it was new). It took several minutes of struggling to lock or unlock the door every time we left or returned. Hopefully, it will loosen up for the next group. The back patio had a lot of potential, but also needs some maintenance. There was a lack of detail from the cleaners as well - Triscuit on bedroom floor, dirty washcloth (not just stained, but clearly dirty and unwashed), spiders and cobwebs in corners and window sills.

cute house however. design not well though out. master bath designed for short people. shower wand will seemingly turn itself on. Kitchen has no counter space and made for tall people. no air flow. hot upstairs.

This home was perfect for our family vacation. We had four adults and a toddler, and there was plenty of room! The home looks exactly as it does in pictures and is spacious! It is a Victorian, so the kitchen and bathrooms can feel a bit small but it wasn’t an issue for our family. The location was fabulous, and it’s FULLY stocked! Great cookware, lots of games, multiple fans to keep cool in the summer, a grill, lots of seating, and more! I appreciated how simple check-in and check-out were.

We were very comfortable in this property. I do wish that the upstairs bathroom was accessible to all bedrooms on the second floor. Thank you for a lovely stay.

It was a great location to get to all parts of Durango in minutes. Only one bathroom is a true shower if you’re entire clan are shower people. All beds were very comfortable!

A spacious and comfortable vacation house in a quite neighborhood.

A spacious and comfortable vacation house in a quite neighborhood.

Cute

Cute

Lovely home. Enjoyed the mule deer that napped and fed in the back yard every morning.

Very clean, nice location.

Lovely home. Enjoyed the mule deer that napped and fed in the back yard every morning.

Very clean, nice location.

The house was perfect.

House was perfect for us & parents. It doesn't look big on the outside, but loads of room for spreading out, inside. Great family/TV room and even has a 2nd TV room/office which worked out great for our "WFH" situation during COVID. Kitchen has new stainless appliances and upgraded cookware. It honestly lacked for nothing. Great mudroom/laundry room and new grill out back on the patio. Even had a couple of mule deer visit us out there. The main bathroom is downstairs where the only shower is. There are hooks everywhere to hang towels (usually my main complaint is there aren't enough hooks/towel racks). Take note that the upstairs bathroom is IN the master bedroom, so those no sleeping in the master have to go downstairs at night. Great neighborhood just of the main drag. Coffee & groceries a 5 minute walk. We slept with windows open at night - very quiet neighborhood. If we go back to Durango, we will definitely stay there!

This was a great place to stay in Durango, absolutely lovely. Perfect location, beautiful house, we would definitely stay there again. Two caveats - the air conditioning is only upstairs in the landing (not in any of the bedrooms), and there isn't cable TV. Neither were an issue, but something to be aware of. Thank you for allowing our family to stay in your beautiful home.

The house was perfect.

House was perfect for us & parents. It doesn't look big on the outside, but loads of room for spreading out, inside. Great family/TV room and even has a 2nd TV room/office which worked out great for our "WFH" situation during COVID. Kitchen has new stainless appliances and upgraded cookware. It honestly lacked for nothing. Great mudroom/laundry room and new grill out back on the patio. Even had a couple of mule deer visit us out there. The main bathroom is downstairs where the only shower is. There are hooks everywhere to hang towels (usually my main complaint is there aren't enough hooks/towel racks). Take note that the upstairs bathroom is IN the master bedroom, so those no sleeping in the master have to go downstairs at night. Great neighborhood just of the main drag. Coffee & groceries a 5 minute walk. We slept with windows open at night - very quiet neighborhood. If we go back to Durango, we will definitely stay there!

This was a great place to stay in Durango, absolutely lovely. Perfect location, beautiful house, we would definitely stay there again. Two caveats - the air conditioning is only upstairs in the landing (not in any of the bedrooms), and there isn't cable TV. Neither were an issue, but something to be aware of. Thank you for allowing our family to stay in your beautiful home.

Great House located within walking distance of many restaurants and bars.

We had 6 of our large family stay in this house while we celebrated our Granddaughter's graduation.The house is centrally located and nice and clean. It fit our needs very well. The upstairs bathroom was an adventure.

We had 6 of our large family stay in this house while we celebrated our Granddaughter's graduation.The house is centrally located and nice and clean. It fit our needs very well. The upstairs bathroom was an adventure.