My fiancée and I stayed at Casa Koala for about a month and we DID NOT want to leave! This house is breathtaking, the neighborhood is perfect, pretty much all that you could want and need is in either walking or driving distance (we used the didi app and had absolutely no issues, most rides were no more than $5 usd). There is so much to do in Centro Merida, the host Mike, Becca, and Beto make sure that you have all the information on what’s going on in the city and their favorite restaurants. Speaking of Beto, he’s our new best friend! 😆 He was so helpful, even before our trip, with any plans and questions that we had. He was so kind and so responsive and he set up day excursions for our group. We had issues with our phone service the first day we arrived and had to get Mexico phone numbers; he picked us up in his personal vehicle, took us to a local telcel, and set up both of our phones for us. We also spent our last week in Mexico at a ‘boutique hotel’ in Isla Mujeres that was terrible to say the least, we reached out to Beto for help with finding a shuttle (the hotel was very much off the beaten path) and he was very responsive, even offered for us to come back to the house in Merida until our flight and made sure that we got to our next resort safely. The cleaning and pool service was great.. there’s just not enough positive things to say about our stay, this house, and the service. We will DEFINITELY stay here again whenever we come back to Merida! There’s absolutely nothing negative to say about this house, their service, and our stay ⭐️⭐️⭐️⭐️⭐️

The pictures don't lie...everything was exactly as described. Truly magical property in a magical city! Especially liked the location (could walk to many interesting sites and restaurants) and the helpful city guide provided by the owners/property manager (Beto). Beto was extremely helpful in addressing any need that we had.

My friend and I have only good things to say about Casa Koala. It was a pleasure to be greeted by Beto when our taxi pulled up and he did a great job orienting us to the house and neighborhood. The house is well-stocked and so peaceful. The only drawback is that the pool was too cold to do more than dangle our feet in. I don’t know if there is some kind of chiller used to keep it cold, but it’s really not necessary. Other than that, we loved it!

This home greatly exceeded our expectations! The home was cozy and comfortable and the property manager Beto was AMAZINGGG!!!!! Everything was so well detailed and communication between us, Beto, and the hosts were awesome! Will definitely consider staying again on our next visit! They provide literally everything for you so no need to over pack! they really helped us in a pinch as we could not find anywhere to stay when we decided to extend our Mexican vacation! Definitely recommend!

Casa Koala is a great place to stay when you want to visit the sites in Merida and experience the Yucatanean cuisine and nightlife. Very quiet area but close enough to downtown. The bed was extremely comfortable and there was everything you needed. Alberto was always available and if you needed anything it was provided in a very timely matter. Becka provided us with the name of a vet for our dog prior to us arriving in Merida which was greatly appreciated. All in all we had a fantastic stay in a wonderful Casa in Merida. Thanks for everything.

Casa Koala was comfortable and relaxing. The house had all the modern conveniences and was designed with Mexican touches. Conveniently located in the historic district and walking distance to shops, plazas, zoo and parks. Located in a very safe and quiet neighborhood.

We were pleasantly surprised of quietness and privacy this casa provided. Great location. Lots of thoughts, work and efforts was put by owner(s) to restore a colonial style building and implement all modern features guests from up north use to take for granted. Very well equipped kitchen, all one would need for cooking, all utensils of good quality and in sufficient quantities. Drinking water, coffee (actually same brand from Costco we drink at home), other basic stuff as salt, pepper, etc. Very comfortable beds, quality linens, plenty of towels, shampoo, etc. Great bicycles, used them every day. Good job Becca et al!

Casa Koala surpassed our expectations! This architect designed home was the perfect getaway for us, where we could explore Merida and enjoy a quiet, well appointed casa to return to each day after exploring the Yucatan or a day in Merida filled with fabulous restaurants, leafy plazas, markets and historic cathedrals. The clean, serene rooms with tiled floors, airy ceilings with fans and windows, roof deck patios and courtyard with plunge pool were well used by us, and a perfect place to relax when temperatures were too warm outside. The well equipped kitchen and ice maker were perfect for making home cooked meals and drinks. We have highly recommended this holiday casa to friends and family upon our return, and we would return in a heartbeat!

Casa Koala is an Oasis in the middle of Merida. A perfect place to unwind and relax from the rest of the excitement that is Merida. The owner was wonderful with her timely responses and catering to needs and requests. And Berto, the property manager, was there with his amazing personality to get me set up and familiarized with the house while getting me checked in. And he was there to check me out when my stay had to, sadly, come to and end. The house is beyond adorable and the natural lighting and layout is just amazing. The furnishings are great and the bed was super comfortable, even the pillows were better than the pillows I have at home! Everything was clean and smelled fresh. The pool was great to relax in and cool down after coming back from a day of exploring. The location is on a quiet street a few blocks from Santiago (great little park with music and food and a supermarket and cinema) and maybe a ten minute walk to Santa Lucia (which is one of my favorite parks in Merida!) along quiet streets. Everything is within walking distance, or you can use the provided bicycles at the casa! The neighbors were all very nice and it was very quiet for a city house. No bars nearby or loud parties. Just the occasional dog bark or bird squawk or a car occasionally driving by. Most of the time I had the front doors open to let the breeze flow through the house and there was no noise that ever bothered me. I had to catch an early morning flight and Berto had a taxi scheduled to come and pick me up bright and early. (There's also Uber, but not being familiar with it I chose the taxi route.) No problem. Every experience I had was a great experience, minus the part where I actually had to leave, of course. But, I will return to Merida again in the future and I wouldn't hesitate to stay or recommend a stay at Casa Koala. Top notch! Thank you to everyone who made my stay wonderful! Jason