Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We continue to rent cabins from Elk Springs every year because we are confident the cabin will be clean, beautiful, accessible and fun. This company has great customer service, quick to respond to any needs during our stay as unexpected issues may arise. Thank you for being a dependable source for lodging during our family vacations to the mountains!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin is semi secluded with a wooded view. Access to the entrance is convenient if you have people traveling with you that can't walk up stairs easily. The location is close to Gatlinburg in the Elk Springs resort area, it's easily accessible. The hot tub was very enjoyable on a cool crisp night. We also enjoyed the theater room. There were also plenty of chairs on the deck which is always a plus. I do however, wish it had an outdoor table to dine at, but overall it's a great cabin.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This place had all the bells and whistles. I do not have one complaint.

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We stayed in cherokee charm overall it was a good experience only bc attractions but a little overpriced for the accommodations. 1. Kitchen- Needs more cooking pots there is barelly any. 2. Kids bunker room downstairs- Heater does not work we nearly froze to death and the kids did too. No heater to reach downstairs and it was cold cold! We has snow that day and it was cold! They need to obtain with space heaters if cabin does not warm all the way to the bottom! We where really dissapointed bc sauna and theater room and kids room and a bathroom was downstairs! IT WAS COLD! We had everyone sleep in living room floor! 3. Upstairs master Bedroom/Bathroom- Bathroom sink does not drain you need to shut off faucet so it doesnt overflow and wait for it to drain. You could hear every word every laugh every step from the room downstairs and they could hear YOU! So it was not a master bedroom we could not have a conversation or private time without someone listening even whispering. My husband said they used only one layer of wood to cover the floor they didnt even use another layer that is why you could hear all the squaks in the WORLD and even downstairs could hear you. 4. Beds downstairs- Beds squeak sooo bad you move and you wake up your partner. 5. Bathroom Jacuzzi's both of the did not work but most of everything no water to fill them up! And also dirty to the max the inside where not washed properly we ended up not using them! Will not be staying again in that cabin hopefully they do updates to these cabins.

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We booked Cherokee Charm for a weeklong stay with our three adult children. We were disappointed upon our arrival to find the cabin was not clean to our standards. The outside was covered in dirt, dust and dead bugs. All of the rocking chairs had a thick layer of dust on them and needed wiped down before we could sit on them. The grill was in the corner of the deck and the floor around it was covered in grease stains. Inside, we had a similar experience. Surface cleaning was done but the entire cabin needed a thorough deep cleaning. There were dead bugs in all windowsills and a layer of dust on anything that wasn't commonly touched. The living room furniture was worn and past its prime. The bedrooms were worse. Each bed had a wooden box for the box springs and mattress that was years past needing replaced. There were no hangers in the closet for our clothes. The kitchen was furnished with barely enough dishes to actually cook. There was one roll of toilet paper per bathroom and a roll of paper towels, "a starter pack" as we were told. There was no salt/pepper or any sort of spices. The website boasts a theater room with theater seating. Technically I guess you can call it that, but they are just hard plastic, extremely uncomfortable chairs. We did not use the theater room.
We rented a cabin that was listed as "luxury". This definitely was not luxury. It was sufficient and utilitarian for our needs but disappointing for our family. We have stayed in other rental cabins in the area, and they provided a much more inviting and pleasant experience.
We will definitely return to the Smokey Mountains. It is such a beautiful area. We will steer clear of Elk Springs cabin rentals.
We felt like the management company overdid it with warning signs hung up everywhere. It definitely was not we and I commented that it would be much nicer to simply put everything in a binder and get rid of the tacky signs taped up around the cabin.

Rating Details: The property manager was very unhelpful. The vacation rental was very dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We booked Cherokee Charm for a weeklong stay with our three adult children. We were disappointed upon our arrival to find the cabin was not clean to our standards. The outside was covered in dirt, dust and dead bugs. All of the rocking chairs had a thick layer of dust on them and needed wiped down before we could sit on them. The grill was in the corner of the deck and the floor around it was covered in grease stains. Inside, we had a similar experience. Surface cleaning was done but the entire cabin needed a thorough deep cleaning. There were dead bugs in all windowsills and a layer of dust on anything that wasn't commonly touched. The living room furniture was worn and past its prime. The bedrooms were worse. Each bed had a wooden box for the box springs and mattress that was years past needing replaced. There were no hangers in the closet for our clothes. The kitchen was furnished with barely enough dishes to actually cook. There was one roll of toilet paper per bathroom and a roll of paper towels, "a starter pack" as we were told. There was no salt/pepper or any sort of spices. The website boasts a theater room with theater seating. Technically I guess you can call it that, but they are just hard plastic, extremely uncomfortable chairs. We did not use the theater room. We rented a cabin that was listed as "luxury". This definitely was not luxury. It was sufficient and utilitarian for our needs but disappointing for our family. We have stayed in other rental cabins in the area, and they provided a much more inviting and pleasant experience. We will definitely return to the Smokey Mountains. It is such a beautiful area. We will steer clear of Elk Springs cabin rentals. We felt like the management company overdid it with warning signs hung up everywhere. It definitely was not we and I commented that it would be much nicer to simply put everything in a binder and get rid of the tacky signs taped up around the cabin.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This rental property was clean beautiful spacious. Everything was beautiful and we really enjoyed our stay. The only problem we had was the lower floor stayed really cold middle floor was average temperature and the top floor was hot. We would definitely stay here again.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed at Cherokee Charm during the days of our daughter's wedding. It is a beautiful cabin. It was a hectic few days but it was lovely to be able to come back to such a comfortable homey place. We hope to be able to stay again soon so we can enjoy all this cabin offers.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin was perfectly located; close enough to all the Gatlinburg attractions, yet far away enough for some peace and quiet. Will stay here again!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The eight of us from New Jersey embraced nature at its fullest! The lodging was all that it said it would be.....the perfect get away!

The only....and I mean the only downside would be the mattresses on all the beds. They truly need to be upgraded, especially the bunk beds. This made getting a good night’s rest quite difficult.

That being said, it definitely would not derail us from coming back.....we hope to get back to the beautiful Smoky Mountains real soon!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The eight of us from New Jersey embraced nature at its fullest! The lodging was all that it said it would be.....the perfect get away! The only....and I mean the only downside would be the mattresses on all the beds. They truly need to be upgraded, especially the bunk beds. This made getting a good night’s rest quite difficult. That being said, it definitely would not derail us from coming back.....we hope to get back to the beautiful Smoky Mountains real soon!

Cabin doesn't look as pictured online. Beds uncomfortable and they all squeak. All the floors squeak. Cabin was so dirty, I had to go to town buy cleaning supplies before I would eat off table or put anything on counters. Had to get new sheets, sheets on beds had hair all over them. Cabin has construction right across street, so no sleeping in during the week or relaxing during the day! I would never rent from this company again.

Rating Details: The property manager was adequately helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This was our 4th time staying with Elk Springs. It will be the last. Roof leaked when it rained, more than likely not the first time for the cabin Cherokee Charm. Given that, we had concerns about mold. Management was not concerned at the time. Given you must take out all trash and put used linens in tubs at check out, you would think housekeeping could clean the dust off ceilings, sweep dead bugs off floors, remove trash left by other guests, and mop floors in bathrooms to remove brown stains. The bedding was stained and in bad shape. Beds had ruts. Spend your money elsewhere, we will.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice, relaxing, fun stay. 2nd year in a row for my son's birthday & he & his friends had a blast!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful, clean, spacious cabin!

Rating Details: The property manager was somewhat unhelpful. The vacation rental was very dirty. I was very unhappy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The cabin wasn't what we is older than we thought and very out dated! First our hot tub did not work at all we was looking forward to enjoying it but very disappointed...call and text management they stated we would recieve a small refund bc of it not working but we did not receive anything!!!! Next the bottom level heat did not work where the bunk bed and movie theater was so we barely went downstairs bc it was freezing!!!Over all we wasn't happy with this cabin and wouldn't recommend it to none of our friends or family members!!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This place was an absolute gem! Movie theater is an added bonus. All the amenities are wonderful. Played pool, used Jacuzzis, utilized the sauna, & slept a long time in the comfy beds. I will definitely stay here again!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The overall stay and cabin is very nice . we did have an issue with the jacuzzi tub and were unable to use it until we called and they came to take care of it. The cabin and area is beautiful. Elks springs is very accommodating. Will defiantly be back.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family and I had a great time we wish we could of stayed longer. We just got woke up early through out the week from the work going on across from the cabin.

Very good experience

We loved everything about this cabin and it was exactly as advertised. Our check in was delayed a hour but it was worth it because the cabin was spotless. We will be booking with Elks Springs again.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was perfect! We enjoyed our stay.

Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:Everything was perfect! We enjoyed our stay.

Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:Our Cabin was just as pictured! We had a party of 8 and everyone had smoke enough space to be comfortable. Each floor has its own deck and there’s entertainment on each level. I’d love to come back each year which is the plan, different Cabin but still Elk Spring Resort. We’d love to try them ALL! The grill was great! We had an issue getting it to turn on an was able to have a live person come under 10 minutes to show us how to properly use it.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our Cabin was just as pictured! We had a party of 8 and everyone had smoke enough space to be comfortable. Each floor has its own deck and there’s entertainment on each level. I’d love to come back each year which is the plan, different Cabin but still Elk Spring Resort. We’d love to try them ALL! The grill was great! We had an issue getting it to turn on an was able to have a live person come under 10 minutes to show us how to properly use it.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Had a Great stay with 2 other couples. Enough room for everyone

Rating Details:The property manager was more than helpful.The vacation rental was very clean.I was more than happy with the location.I was more than satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:Had a Great stay with 2 other couples. Enough room for everyone

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin in general was nice. The mattresses were uncomfortable and the water pressure very low in the tubs and shower. Small closets with no place to put suitcases, Except on the floor. Nice pool table and sauna.

There were many maintenance problems this time but management and maintenance responded immediately and resolved the problems immediately. I was very pleased with their response. Probably won’t stay again unless they get new mattresses and higher water pressure

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: WAS THE BEST VACATION AND I’M PLANNING ON COMING BACK AGAIN REAL SOON

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cherokee Charm was everything we wanted and more! The hot tub was great. It snowed while we were in it so that was lovely. The sauna was amazing! And the home theater was a great place to gather at night and catch a film. We had a couple small issues and those were resolved immediately. Elk Springs Resort is a wonderful vacation rental company. Thank you for giving us an incredible stay at a reasonable price.

Good, Cleaning fee is high along with service fees etc.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: To celebrate my husbands birthday we took a road trip to Elk Springs and it didn’t disappoint. It was so wonderful we wished we booked it for two weeks. The kids loved the hot tub, giant bunk beds and movie room. What great memories. We will definitely be back.