We had the best stay! Location can’t be beat! Want to go back soon!!!

This was our first visit to Playa del Carmen, and we loved it. Luna Encantada's location was great for accessing 5th Avenue and this condo especially being on the first floor. The unit was clean, well-equipped, and nicely decorated. The staff was very friendly and helpful with suggestions and guidance. My girls and I got massages next door - highly recommend. We walked in the morning to a wonderful fresh juice vendor a block away. We booked Jamie for an entire day and it was well worth it. The tours he took us to saved time and headaches. A wonderful family trip!

We stayed her in April 2021 for two weeks with a total of eight people. Three adults, three teenage girls and two "preteen" girls. We all absolutely loved this place! Located on the first floor meant easy access to the pool. The owners really know what they are doing here. There were plenty of dishes, silverware, cooking utensils, small kitchen appliances, microwave oven, washing machine and dryer for clothes and everything else a family of eight needed for our two week stay. The beds were comfortable, there were plenty of towels for everyone to use and the furniture throughout the condominium was perfectly selected to provide comfort for a large family of eight living near the beach. A large selection of games, videos, books, playing cards and a big screen TV are available for everyone to enjoy. Located directly on the beach with a very short walk to the famous 5th. Avenue loaded with restaurants, pharmacies and all the shopping you will every need are easily available. 5th. Avenue can be noisy but the bedrooms in the condominium were very quiet. The beach was clean, the sand was warm and the ocean water was perfect. Beach lounge chairs, tables and umbrellas were put out on the beach every morning for everyone to enjoy. Two beach restaurants located on either side of the condominium provided food and drinks at a small discount to all guests staying here. A person watches the front security gate 24 hours a day and requires a code to enter. A similar gate with an access code allows access to and from the beach. We enjoyed parasailing, snorkeling, rode the "Big Banana", rented Jet skis, ate like kings and drank Pina Coladas on the patio. All in all we all really enjoyed staying here.

Place is as described! Great service beautiful property!

The condo was beautifully decorated, comfortable and clean. The kitchen was well stocked and was easy to buy a few groceries and eat in some during our stay. We loved being just steps away from the pool, beach, and 5th avenue. It's only a block away from all the main strip of restaurants and shops but tucked away quietly from the noise and people. We always felt safe and appreciated the 24 hour security. The condo is setup great also for girls trips or families! I would highly recommend and can't wait to go back again!!

I recently returned from a girl's trip and this condo was perfect for us. I spent over 10 years in the travel business so I have been to many resorts and have experienced many levels of accommodation. This condo truly impressed me with its location right on the beach and amenities just steps away. I don't know if I'll ever go back to a resort in this area again after staying here. The resorts are a taxi ride away from town and this is right in the center of the action yet still quiet. It was so nice to be able to walk to shops and restaurants and night time street entertainment. There were massage therapists around the corner and a deep tissue massage is only $20. There is beachside dining and a great guy named Santiago who will deliver food and drinks. There were 8 of us and there was plenty of space. It is also ideal for a couple of families to share and is very kid friendly.

Let me preface this review by stating three things: (1) I was a fan of resorts until I vacationed here at this secure, beachfront, prime view, main floor condo. What a pleasant, authentic Caribe-Mexican experience! (2) I am very picky, have high expectations and can be very demanding. This was one of the few places where I did not have a single complaint. (3) I already emailed the owner and secured another week for next year. We are two families with young children that stayed here a week in July 2015. Here's the scoop: 1. Location: The fact that it is located ON THE BEACH, 1 block from 5th avenue (dining, shops, taxi's) and on the MAIN FLOOR makes this a VERY unique combination for vacation rentals. In my experience, you usually need to compromise on one of the above. This has it ALL. 2. Easy access: Because of the location, there were ALWAYS taxi's waiting outside our doorstep that we used to see things like Cirque de Soleil, cave snorkeling (a must do), exploring Cancun. Also, the main floor makes it easy go in/out of the condo, especially for kids and food/drink service (see #3 below). Being on the 2nd or 3rd floor, though these condos might have slightly better views, having to walk a flight of stairs or two from the pool/beach would make it inconvenient and a hazard for small kids. 3. Service: There's a bar/restaurant next door, and they deliver, almost any food or drink that you desire. We spent 2 days lounging outside on our main floor terrace while Santiago graciously brought us shrimp cocktails, tacos, paloma (specialty drink) and more. 4. Views: Direct ocean view, but that does not say enough. The BEACH is literally steps from the condo. I split many days between ocean swimming and enjoying the pool with kids. 5. Cost effective: We did not rent a car, did not have to buy breakfast, nor did we absorb exorbitant fees that are common at resorts (activities, drinks, etc). These are expenses that add up to more than $1k in savings for a given week. Taxi’s are readily available, there’s a Walmart 5 blocks from the condo and beach activities (paddleboard, massages, kayak, windsurfing) are priced very fairly. Other: There's a washer/dryer inside the unit, the owners installed hurricane glass making it very quiet inside, there's beachside massages and nightly fireshows right NEXT DOOR. As a new VRBO user, please let me know if you found my review to be helpful or ask any questions that you would like.

This was our first time staying at a Conso and not at an all inclusive resort. We loved it! The pictures don't do justice to this Condo, it's very spacious and beautiful! The views from the inside and back terrace are gorgeous. Very convenient to have pool and beach access just a few steps from the our terrace. Staff was very polite, fast and helpful, they went out of their way to make us happy. The location is the BEST in Playa del Carmen! Half a block from 5th Avenue, close to everything including massages at the beach, water sports, snorkeling/diving excursions and more. We will definitely be back soon!