At check-in we found the property was not cleaned well. We found hairs, dust, and food crumbs in multiple places and lots of mold on the washer's gasket...all of which we ended up cleaning ourselves. Next, the carpets in both bedrooms were dirty, with dirt accumulation & stains in several areas. Next, there were maintenance issues in the bathrooms. I wish I was at least asked to delay check in, so they could get the carpets cleaned etc. I contacted the manager with videos & pictures of issues, but received NO response for the entirety of our stay. I contacted the host with a list of issues and pictures of dirty carpets. He simply refunded the cleaning fee but chose not to acknowledge or address the dirty carpets or other issues. I never got any real apology. In his last email, the host suggested that next time I should stay at "the Four Seasons because their suites are maintained at a higher standard". Denying, deflecting and making sarcastic comments, especially when faced with pic/vid evidence of problems, is not a good way to do business. Had I been made aware prior to booking, that the host doesn't have "high standards" or that the management team is irresponsible & irresponsive, I would have booked any other condo in the area. Other issues: constant noise blasted from shows at adjacent resorts every night, so you can't enjoy a quiet evening out on the lanai. Then more noise every night at 12 AM from supply trucks. The TVs are old and don't have streaming functionality.

Excellent

We enjoyed our stay very much. Condo was exactly as advertised. Great location away from the hustle of Waikiki & Honolulu but close enough to visit for dinner. Host was great as was the communication. We didn't have any issues during our stay so we didn't really have contact with the Manager except at checking. Would stay here again.

The 2 bedroom condo had great views of ocean and sunsets. The accommodations were fine, just as described. When we needed help from the property caretaker with an appliance issue, they were very attentive. The only annoyance was that at night the music from the Disney resort was loud but only until 9pm.

This condo has a wonderful balcony view of the ocean and the Aulani and Four Seasons. The host is great at communicating and is very accommodating. I would definitely book this unit again and I’ve stayed at the Marriott and Four Seasons in Ko Olina.

Highly recommended! This unit is absolutely stunning. Everything about this rental from start to finish was top notch. Excellent communication with host, smooth check-in process, spotlessly clean, and the best location you could ask for. Thank you Paul and the Beach Villas staff! We hope to return someday!

The location is good but the rest of the experience left much to be desired. The shower was clogged & in need of repair upon arrival, painters tape holding a broken ceiling fan together, sweaty yellowing bed pillows, & an HOA gone wild with an inordinate amount of regulations & signage. We were told there was EV charging for our rental car & was told the same thing at checkin. Upon plugging the car in, we got a call from a curt woman informing us it’s only allowed between 10 PM-8 AM. We had to plug our car in at what felt like 2 AM to us and couldn’t charge it at all during the day. As the guests we paid for the charge (& were the only ones using it while we were there) so there’s no reason for them to demand off-peak charging. The AC can only be set to 74 or 72 (depending on which signage you read), which isn’t too comfortable during warmer days, especially if running the dryer which isn’t outside vented so it heats up the unit. The nearby Disney resort is a constant stream of noise (delivery trucks all day and night loudly beeping as they back up, leaf blowers, kids screaming, noisy shows/luaus) and the building HOA had noisy landscaping most of the days we were there as well. Not relaxing. The pros are the location is great, the sunsets are beautiful, the host was prompt & friendly (but the on-site management negated that). The listing pic of the Four Seasons should be removed because there’s no correlation other than the resort is 1/2 mile away & blocks the mountain view.

Our stay was great! The villa was well-appointed with everything a family could need: cooking, playing, sleeping, etc. There was plenty of space for six. We thoroughly enjoyed the lagoon, pool, and outdoor spaces.