Location

The roof top restaurant manager was not helpful and rude

El upgrade , la habitación estaba incredible

El desayuno estaba malísimo

Convenient location. Next to the independence monument and the royal palace is very nearby. Good breakfast. Friendly staff

Sometimes you hear noises from other rooms at night

La piscine rooftop avec une vue à couper le souffle, la chambre impeccable, l'emplacement proche des lieux touristiques et de la rivière.

Rooftop area with pool and nice view, comfy and large bed.

Very, very outdated facilities for the pretty high price in Cambodia. „Newer“ rooms have an AC that is so loud you cannot sleep with it, older ones have a normal AC but the room is just scarce. English of staff extremely bad, breakfast is neither good nor versatile. Location is mediocre, still need a tuktuk. Pool only has 3 loungers and towels are never available, also not on request. The smell of the towels is the worst I had in SE asia so far. Funny things go on like the elevator just does not stop at the 2nd floor, no one bothers. Would not necessarily recommend the place.

Hotel liegt einigermaßen im Zentrum leider muss man alle Wege mit Tuck Tuck machen bedingt durch schlechte Gehwege.

Leider waren meine Erwartungen bei diesem Hotel beim Frühstück höher nur Toastbrot kein Aufschnitt oder Käse

Property was good,it’s not good to travel to Cambodia for Indians,

Because of racism

Great location, as far as the wide promenade with the Independence Monument just below, and proximity to many restaurants and bars. Fantastic rooftop pool and view of the city, river and main promenade. Very helpful and competent reception staff. A comfortable room, also with a great view.

The rooftop staff let this hotel down badly. I don't expect perfect English but I think a lack of it may have led to their offhand attitudes. We arrived around 10pm but the restaurant was advertised to stay open later than that. I got a meal but my partner's got lost in translation and then, when asked, was told the kitchen was closed. One morning, my partner went down for breakfast in the last hour available and the manager stood in front of him cleaning his teeth with a toothpick and watching video clips on his phone. On another occasion, the manager barreled past me into the lift when I was standing at the door in the lift waiting to get out. There was an event downstairs and large platters of fruit and sandwiches were wheeled past breakfast guests, while there was only a paltry amount of fruit available in the breakfast room. Staff were so preoccupied with moving the new furniture around that they neglected the bar and guests were left standing there, or at their tables, staring into space. All these things can be fixed by installing an experienced manager on the rooftop, one who would inspire and educate his staff.

Breakfast was not sufficient in my opinion

Breakfast.

It was a nice staycation during our business trip

Clean

More breakfast choices. Maintenance needed around swimming pool

Nice location with city view in the rooftop

thank you very much for the service and also for the security of my goods.

convenient store was next door

Quite far to find food

Breakfast okay but not exceptional

Staff unfriendly and not interested

good location

no ac in lobby

The view from the pool is excellent

The pool needs fixing ,ties coming off ,and the pool needs repainting.

Great location

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Rooftop bar and pool a huge bonus during the hot weather.

Location, almost everything within walking distance.

I booked the hotel because of the roof terrace and the pool on the roof terrace. After a long day in the hot city we wanted to use the terrace and pool in the afternoon/evening. That was the idea. BUT: The rooftop terrace was a restauarant open to the public. The pool could only be used until 5pm. For the whole hotel there were only 2 sunbeds at the pool. Drinks from outside were also not allowed. Price of beer on the roof terrace: $3.75. The same beer in the supermarket on the first floor of the building: $0.62. So: the roof terrace has no use for the hotel guest. There were no other possibilities to sit together in the hotel in the evening. Rooms very noisy. The electronic door locks make a loud melody when opened that penetrates the whole hallway through the door. Room doors do not close quietly. Thus a constant banging and loud door lock melody = short night. Better another hotel with more comfort and quiet and then in the evening on another roof terrace with moderate prices.

reception service is friendly and have patience to listen and explain.

their atitude for crisis handling ability is very poor. I have accident in bathroom, cause the glass suddenly burst between dry and wet separation. for the reason my right thigh got microvascular rupture and stich up the wound. they don't give reasonable compensate cause I am alone when burst happened. they don't let me know what they will compensate to me, just push to ask what I want. really can't understand if I am alone in the room is the reason which I can't got compensate, how the hotel accept single room to booked? and always ask about what I want? how come I said what I want, is it not hotel let me know what compensate is? till I leave don't have any answers. just let me waiting and waiting.😞😞😞

they are friendly and in a great location

they never have pool towels