This was our fourth stay at this Vidanta property, so we were familiar with the property and rooms, however our first experience renting from this owner. The Grand Luxxe and the property is very nice HOWEVER, this is NOT a 3 bedroom unit- it is a 2 br unit with a den. The den can be closed off. The main problem for us is that we were 5 adults. The listing says br 1 2 king, br 2, 2 king- 2 queens may be available upon request. Well we got 1 king bed in each room, meaning 4 adults got space in bed. Yes, there are plenty of other places to sleep (couches to be made up as beds), but we specifically did not want that. Unlike the other reviewers, Vicky was "in the mountains" with limited access to internet Saturday through Tuesday of our trip. Grand Luxxe told me the owner knew the situation and no 2 bed second bedrooms available the whole week. In general, renters have no pull. When Vicky got back to internet, she tried to call but her calls were not returned and she was apparently not motivated to keep trying or help us in any way. This was not our experience on our first 3 trips so I have to assume it was the owner, as opposed to the resort.

We loved our stay at the Grand Luxxe. Vicky helped us to rent a 2-bedroom suite in the spa tower that was spacious, modern, and clean. She was incredibly prompt and professional in helping us to organize our trip. Our family of four (kids ages 9 and 12) loved the pools, restaurants, and the uncrowded beach. We hope to go again next year!

Grand Luxxe was fantastic but I want to give a big thank you to Vicky. I'm always a little skeptical when renting through these Web sites so I want to let everyone know this rental is not only legit but you will have the pleasure of renting from someone very organized and extremely helpful.

We had a wonderful time in the Villa. We were 4 adult s and two children and the space is just great with excellent furniture and all the amenities you´ll expect in a luxury hotel. We have been previously to hotel like Four Seasons in Punta Mita and the Grand Luxxe y by far a better experience and deal for the money. Absolute great service, a lot of pools, and again the Villa is impressive!!!

We had a wonderful time in the Villa. We were 4 adult s and two children and the space is just great with excellent furniture and all the amenities you´ll expect in a luxury hotel. We have been previously to hotel like Four Seasons in Punta Mita and the Grand Luxxe y by far a better experience and deal for the money.Absolute great service, a lot of pools, and again the Villa is impressive!!!