Nice spot to stay very conveniently located

House was dusty and as soon as we turned on fans it set off my partners and sons athsma. They spent the weekend with sneezing and coughing which put a damper on our holiday. Property management emails went to spam and when I called they couldn't seem to grasp this. Demanded a credit card but couldn't understand I only have a debit card. No soft close features so if you a big family like us the Slamming toilet seats will wake the baby constantly. Also dont supply linen or towels, which I know other apartments in this complex do.

Location and the view through property

Location of property was great for that side of town. Was a lovely complex with great amenities. Very close to the local shopping centre. Property itself requires some work. Gave a list of suggestions/issued to the property manager on check out. Very inconvenient to have to collect and drop keys off to a location that is quite a distance from the property itself. I won't choose to stay at a property again where this needs to happen as is quite stressful to do this when also requiring to catch a flight. We stayed at the property where the nights are getting cooler and there was not enough blankets to keep us warm. This was very disappointing. Advertised as having doonas, however, could not find them and only found blankets, which were not adequate. No heating at the property either. Much better property for holidaying in summer.

Our stay at the Villa was lovely. Plenty of space for our family of 4. Old Villa, but in fairly reasonable condition with lovely outlook over lagoon. Carpets upstairs could do with some updating, but otherwise fairly clean and tidy. Great facilities within resort complex. Good value for the money. A disappointing aspect of our trip was the lack of furniture on the deck. As per advertised, there was supposed to be lounges, small tables and a dining table, so that we could enjoy this lovely area. All that was there was a table and chairs, no lounges to relax in. The property managers were notified and when they contacted the owner, they were advised that the furniture was removed as not in good condition and they have been unable to source new things as yet. I think that we should have been advised prior to arrival that there was no lounge furniture there as this was a big aspect of the reason we chose the place. Overall, a great stay and good value for the money.

This property was everything we were looking for. The belcony is right on the beach where my kids spent 4 days (day and night) playing and swimming. The swimming pool and spa on site are also clean and very handy. The neighbours are very friendly and helpful...such a nice friendly community. Walking distance to a shopping centre. Just perfect location. The property itself is clean, decent size (for 7 of us) with no issues. We will def come back!

Property not recently cleaned (neighbour confirmed that property was vacant for a long period). I had to sweep entrance, carport and deck which had lots of leaves and branches. Eaves on the entrance side are broken and some animal gets in and out of the roof space. The rear bedrooms could not be used during heavy rainfall due to the constant loud noise of water falling from the roof onto the entrance concrete because the gutters were full of leaves/rubbish. Clean gutters would have prevented the constant noise. The lack of basic gutter cleaning caused the entrance and carport to flood and we had to sweep the water several times to stop water entering the property. I called a Stayz.com support phone no with no success. I called Gold Coast Holiday Homes , the sub letting agent but they did not return my call. We left the property twice because the noise level and rear flooding was not acceptable. I sent pictures and an email to Gold Coast Holiday homes who thanked me for my efforts and acknowledged the bad weather but offered no compensation for the inconvenience caused by the lack of maintenance on this expensive weekly rental. Not using Stayz.com or Gold Coast Holiday Homes again.

Location is sensational. Close to shops, public transport, 2 clubs, easy 2km stroll to beach, pools & tennis courts excellent facilities. Easy to get onto highways to do day trips. Friendly locals & the serenity is perfection morning & evening. We will be back!