Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was very good. The owners may want to upgrade the mattress in the master bed room. It is worn, lumpy and uncomfortable. The complex needs to step up and replace and increase the number of chairs by the pool and lazy river. There are way too few for the number of guests. We first stayed at rhis resort in 2011 and we can say that over allit has been well maintained.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice and would stay there again

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was a beautiful condo! In the Master Bath, there was a horrible high-pitched humming sound in the ceiling. We believe it was coming from the condo above, maybe their HVAC system because it would be mostly on, but sometimes quiet. We had to keep the bathroom fan running & door shut to try to drown it out. Otherwise, the condo was perfect for our family. Management didn’t check wristbands all week, then on Friday morning as I was going to put chairs out, a very rude older man would not let me enter the pool area w/o my band. I said it’s one thing to say no, but there’s no need to be rude & he smarted off to me again. Ironically when I came back down with my wristband, no one was monitoring the gate for the remainder of the day. 😂 They decided to maintenance elevators during the peak use time (4 elevators for 27 floors) which created long wait times. Without those 2 negatives, all would have been 5 stars.

We have stayed at Phoenix West many times. The properties are fabulous! The only thing I can “complain” about is the balcony tile evidently needs to be cleaned. We had black crud on our feet each time we came back inside.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed our stay in this rental and our only complaint was that the floors were absolutely filthy. After walking around barefoot in the condo our feet were literally black with grime. Everything else was great and no other cleanliness issues. Condo is spacious and has all the comforts of home. The grandkids loved the water slide and the beach was great!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time. The condo was very clean and well-stocked. We loved parking on the 5th floor. We had a great time in the lazy river and pool. We will definitely rent this condo again. Working with Charlotte was great -- she was very responsive and answered all our questions.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice condo

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful condo, loved being on the 5th floor! All the beds were very comfortable & we had plenty of towels. Loved the lazy river and the beach was close. Hope to book this share condo next year!