La ubicación y el personal

La limpieza y el baño. Cuando llegamos la habitación olía a pintura.

Ubicación a 15 min caminando de old Quarter , atm 24/7 a sólo 2 minutos caminando, cafés y restaurantes cerca, cuarto con buen espacio y cama confortable , ducha independiente , buena info sobre restaurantes y cafés en todo Hanoi con precios; también tips sobre Hanoi , caja de seguridad, sobres de café Vietnamese, el staff muy amigable y servicial, buen aire acondicionado y funcionando perfecto.

Wi-fi no funcionaba todo el tiempo y se iba la conexión en varios momentos, de resto en general todo estuvo bien.

Personeel was ontzettend vriendelijk

The staff was amazing, very friendly people and they tried to help as much as possible even though the language barrier! :)

It’s all good, the room was just a bit small but still comfortable

Localisation idéale, bon rapport qualité prix, propre et personnel exceptionnel

Rien

Good location, many food shops around. Staffs are super nice and friendly.

Slippers not good

Water very hot; bed cover is only cloth; when lights turned off, phones cannot be charged.

The location and the staff

There is a bad drainage smell in The toilet

The people are very friendly. Clean.

One of the best place in Hanoi for this price. In my room air conditioner worked really bad and manager relocated me to the superior room and gave fruits as a compensation. Really cool and cozy place.

Everything was perfect, except the noisy street outside

The staff was very responsive and helpful, always with a smile. They responded to my early check-in request too. The bathroom was spacious and clean, and so were the bed and the room. The location is excellent. Hanoi's only sleepless street, and many neighboring restaurants made it a very central place to explore around.

It was a slightly small room compared to most rooms, and the lack of the view made it a bit less enjoyable to stay inside.

Excellent location, nice cold air conditioning that allowed me to pretend to live in Finland, hot shower, friendly staff, nice little desk, decent bed, and solid WiFi. Great that I could check in 1AM.

N/a

Super friendly and helpful staff at a superb location in the city.

Free upgrade ! And they can speak English better in a lot of places !! But on the first night we only had sheets of a blanket.... Freezing me!! The next day I asked them to get a thick blanket ! Much better !!!! And have hot water ! The locations are very nice !

The shower is a bit small and water will be everything

great value a short walk from central station; very helpful staff; comfortable bed and simple shower & WC

nothing

Excellent location, walking distance to several museums, Hoan Kiem Lake, and Hanoi train station. Staff were very friendly and spoke English well. They were kind enough to store our bags for the day after checking out and let us shower and hang out in the lobby before our night train. Clean rooms, powerful AC. Would definitely return!

Close to the railway station, nice staff, friendly, comfortable beds, spacious room.

A bit noisy during night, as we had the window to the stairs.

Located near the central station, which was convenient for me because I could easily take the 86 bus to the airport early in the morning.

The hotel should change its shampoo to a different brand. It didn't foam at all.

very friendly and helpful staff. airco worked well.

the the most stylish of rooms and you could hear between the walls.

I only stayed a couple of hours but the room wasn’t fully equipped with towels.

The lights were in unusual spots so no I couldn’t find them to turn the toilets on. And I wasn’t supplied with any towels. The lift only takes you half way then you need to carry your luggage up another flight of stairs. (I was only the second level.

Thay at reception was excellent and very friendly and knowledgeable

bedroom had no outside windows. tiny room supposedly for two people