We arrived at the property fifteen minutes before 3 o'clock, only to find that the house had not been cleaned yet. The check-in time requested was 4:30 pm, which was 30 minutes later than agreed upon due to the cleaner's delayed arrival to begin cleaning. It appeared the cleaner rushed through the task, resulting in a lack of cleanliness. Despite the property's appeal and suitability for a getaway, cleanliness became a significant concern. The bed sheets remained unchanged, with visible hairs indicating prior use. Despite spare sheets being available in the closet, the cleaner neglected to use them, prompting us to wash all the sheets ourselves. Dust was noticeable on windowsills, beneath beds, and there were even crumbs on the bedding. Given the unsatisfactory condition, I requested a refund for the cleaning fee. However, they countered by claiming damage to their property—mentioning beds, chairs, and walls. To safeguard ourselves against such claims, we had taken preemptive pictures before departing to ensure the house was left in pristine condition. Despite these challenges, I cannot recommend this place to friends and family. Additionally, the property manager inaccurately stated that four cars had stayed, when only two had arrived. Furthermore, despite the listing advertising accommodation for 10 people, he is claiming that we exceeded the maximum occupancy when we were only seven. It's worth noting that we didn't even use one of the bedrooms as depicted in the pictures.

comfortable furniture, easy parking, clean, fully stocked kitchen

beautiful chalet, great amenities, close to everything in the Blue Mountain core.

excellent. the property is clean. not too far from the village.

nothing really

the pool was close.

It wasn’t worth the cost that we paid for 2 nights. There was never an actual address we received in the email of where it is we spent 3 hours on the phone and driving around blue mountain getting sent to wrong location after wrong location. There was Zero privacy in the back yard. The bbq was beyond disgusting when we first opened it.

close to slope and shuttle service

only one key which limit the activity of members

16 minute walk to the village, lots of parking, kitchen has everything you need for a big group. lots of comfortable beds and couches.

could use a bedside table in the one bedroom, and maybe a light in the living room so you don’t have to put on the ceiling lights all the time. otherwise absolutely wonderful!

the newly build house

one of the washroom at the second floor shower head its not strong enough