Great place to stay for walkability and ample parking. Nice that they had coffee for a few days and all the comforts of home! I would definitely stay here again!

Great location . You could walk to Kailua bay, restaurants a plenty and tons of shopping. Condo had everything we needed for a very comfortable stay. We used the beach chairs and umbrella. Lanai was a great place to sit and relax and people watch. Totally enjoyed our stay!

We enjoyed our time. Location was great, would absolutely consider this property for a future vacation. Loved seeing the sunset from the very spacious Lanai.

We ended up staying at another property, because of a problem with the AC at Kona Plaza. Response was quick, professional and friendly when we called the emergency line to report this. Fortunately there were options for staying at another property within the the Elite Pacific group and we were able to check into the alternate property within an hour. Second property was beautiful.

Location was fantastic. Enjoyed our time there.

Kitchen was very well equipped. Cleanliness was good except for the one bathroom. It drained very poorly and there was soap scum that we had to clean before using the shower in the bathtub bathroom. Owners did good job equipping outside items as well. Hallway was dark so we had to use phones to get enough light to enter key code.

This condo is clean and well equipped, with many supplies such as soap, laundry detergents provided. It also has a partial view of the ocean from the living room, kitchen or balcony. Also centrally located, it’s a short walk to the beach and many shops and restaurants.

My family and I were very happy with our stay here. It was within walking distance to many shops, restaurants, and beaches! The property manager was easy to communicate with. We highly recommend and we’ll be looking forward to booking other properties with them!

Great location and the beds were comfortable. Would stay again 5/5

This place is just what we needed for the Hilo side of the island. A couple restaurants within walking distance and a short drive to Volcanoes National Park. The place was very clean and had a wonderful view. As others have mentioned the numbers on the stove have worn off but otherwise a very nice place. Felt safe, well lit, and experienced no issues during our stay.

The condo we stayed in was clean and comfortable. It was well equipped with everything that we needed. The bbq area was nice to have. We used it a few times. I would recommend it to anyone who wants to be within walking distance to restaurants, shopping and the ocean.

Condo was a very nice two bedroom, downtown. Very close to restaurants and shopping. It was very clean and really enjoyed it.

Had an amazing time, condo was perfect location to walk everywhere. Was wonderful to have coolers,water toys and everything we needed. Check in was very smooth, loved having secure parking. Will definitely stay again.

Loved it - thanks

Take extreme caution with the sliding door out of the living room. It has a warning that you could get locked out if closed hard...we did, with no phones. Thankful for the neighbor...she saved us!

Right in the heart of Kona. Great location for two couples to split off on their own and also hang out on the lanai to watch the swimmers in the Kona bay each morning or walk over and snorkel. The property is nicely appointed with everything we needed in the kitchen (even a blender) plus snorkel gear, beach stuff and a cooler for a beach day. Property manager was awesome too. We had a great week.

Great place to stay

Had a few minor problems at condo that need to be addressed. Made a list and left on counter. Will email in separate note.

This 2 bed/2 bath condo on a lower floor is a stone’s throw to the shops and restaurants of Kailua-Kona. There are glimpses of an ocean view from the living area. It’s well appointed and comfortable. The big downside is that a compressor on the roof of a neighboring building is very loud. Conversations on the lanai are difficult. Sleeping without earplugs in the larger bedroom is impossible. The clothes dryer was not working properly. Elite provided us with contact numbers that were not attended. We had instructions to first go to the condo office. Nobody was there. But all necessary keys and passes had been left for us in the condo. Why not just tell us that?

Great location but the floors were dirty & it smelled musty. Loved the balcony & how the patio doors opened up.

Amazing location in the heart of Kona. Lanai overlooks Alii and Pancho and Lefty’s. Easy to get anywhere in Kona by foot. 2 nice bedrooms and bathrooms. Solid pullout couch for bed 3. Recommended!

Great location. Within walking distance to recreation, shopping, restaurants and bars.

Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:4 adults, 9 days. Awesome location. Car was parked a lot with EVERYTHING in walking distance. We would highly recommend this place.

Definetly needs some upgrading !

The family and I enjoyed it very much! Great location, very clean, great experience

Great property. Clean and nicely decorated. The lanai was our favorite place to sit in the morning and view the outrigger. Canoes in the harbor. A great feature is the covered parking under the building. We spent two weeks enjoying day trips around the island . There was everything one could want or need in Kona and so convenient to be in the heart of it all. We have stayed at this property 4 times and look forward to returning.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Kona plaza is at great location on Big Island. The property is clean and well-maintained. The property description accurate regarding the location and amenities. The only thing that Boundless Hawaii could improve is to provide adequate and accurate information regarding parking. The check-in time was 4pm. The customer service was closed at 4h30 or 5pm. By the time, we arrived and was ready to check in, we could not find any information about the parking. The app provided us with garage passcode, there were limited numbered stalls. We did not want any parking tickets or car being towed during vacation. We called but the customer service was closed. It took us 3 phone calls to be able to get the emergency phone number to call. However, the after hour customer service did not even know exact information about the parking. He told us to park in the stall number 201 (as number of condo), but there was no number 201. Finally, he called us back after 5-10 minutes and said we could park anywhere in the garage, no need parking permit. The next day, we saw some cars having permits on their dashboard. I went straight to the leasing office. They told us to register our rental car to avoid tickets and she told us upper parking lot for loading only. It was very frustrated when we just arrived with excitement and desperation for a relaxing time. Finally, we got over it since the place was just like it described with all the snorkeling and beach gear. Kitchen was well-supplied. Of course, we definitely recommended this place but we recommend Boundless Hawaii to provide better information about the parking and better customer service in term of communication (quick and friendly). I emailed and got back with unfriendly tone email.

The location is great, walking distance to Kona town, next to Kona pier. Interior was clean and neat. There were enough supplies in the kitchen, bathrooms and bedrooms. We like that there were snorkeling and beach gears available. We enjoyed and have a good time. The reason we gave 4 stars because of lack instructions and communication. There were no instructions on how and where to park. They provided the code to get into the garage but they couldn't tell where we should park even after we called and asked. At first, they told us to park lot number 201, the same with the condo number. However, we couldn't find any number 201 in the garage. It was very frustrated when we just arrived and wanted to get some rest. It was not easy and quick to get a hold of someone when call 8777825662 because Boundless Hawaii office is closed around 4:30 or 5pm. The check-in time is 4pm. By the time, we got there and tried to check-in, they were closed. We had to call at least 3 to 4 times to get after hour contact phone number and the person who answered the call was not sure where we should park. He finally told us ok to park anywhere in the garage. Then the next day, we saw some cars having a parking permit paper on their dash. We went straight to the plaza office and ask them. The manager told us that we needed to register during our stay and we are not allowed to park on the street level which was for loading zone. None of parking instructions was provided to us on the app Hospitality. We still recommended this place for the cleanliness, convenience and well-supplies. I would also recommend that you should ask for detailed instructions about parking prior to arrival for a smooth and pleasant stay.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The unit floor was not clean and very stick, we had to wash the floor as soon as we got there. When we to out a comforter out of the closet it was dirty and the other one was also dirty and had blood on it when we left we left them on the couch with a note to cleaning staff. The manger of the complex was wonderful, Melissa. We we contacted the management about the coffee machine and blender not working the replaced it immediately. Thankyou

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved the location of the property and that we had access to a gated parking lot. The property was perfect for our family and we were right in the heart of Ali'i drive. We were able to walk to all the shops,walked to our favorite restaurant Humpy's and even to one of our favorite swimming spots Kamakahonu Beach. We would stay here again!

The location was fantastic. We really enjoyed the lanai and being within walking distance to many shops, restaurants and the beach. We even saw dolphins in the bay one morning. The beds were comfortable and the condo is well laid out. They had good beach towels, some beach equipment and a washer dryer which is a huge bonus. My only suggestion would be for a light and ceiling fan in the master bedroom. It did get a bit warm in there even with two fans going. The AC was fine in the rest of the unit and the other bedroom was nice and comfortable. There wasn’t much noise from cars but there was some noise from the local businesses leaf blowing early in the morning. All in all a great stay and we would recommend.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: 4 adults, 9 days. Awesome location. Car was parked a lot with EVERYTHING in walking distance. We would highly recommend this place.