Beautiful place to stay . Lovely views . Clean and well decorated through out. Could do with a hot tub .. and a welcome basket with IOW goods..

Spacious well maintained property on the hill overlooking Ventnor. Three good sized bedrooms with open plan kitchen-dining-living which had very large panoramic windows giving excellent views over the town and the sea. Good parking although the entry road is a little narrow. All appliances easy to understand - had an issue with the dishwasher which was reported and hopefully fixed for future guests.

Overlook is comfortable and well equipped. Beautiful sunrise and sunsets. Steps from lounge are major trip hazard and shower trays too. This was mentioned in visitors book many times.

Lovely clean, midern & spacious accommodation with fabulous views of Ventnor and ocean beyond. Good and helpful information about property, services, helplines within property. A good base to explore from. Lovely balcony areas to sit and relax.

The property was light and airy. We loved the space and open plan area and the outside areas. Everything had been done to a high spec, the kitchen was well equipped and the bathrooms were good with powerful showers.

We had a good week at the Overlook. The accommodation was to a high standard with lovely views and plenty of balconies to enjoy. We had mixed weather but on the warm sunny days it's just nice to relax outside on one of the chairs or sun loungers. The bedrooms were lovely and spacious and the family bathroom, the bath was fab. Some shelves in the showers might be a useful idea ? The kitchen was well equipped although we took a while to work out how to use some of the built in appliances. The coffee maker was a great idea although hadn't been cleaned before we arrived. We made use of the washing machine and tumble dryer but, again, found the filter for the tumble dryer to be fairly clogged with dust/fabric. One bit I was a bit disappointed in was, after travelling to get there, it would have been a nice thought to leave a "welcome pack" with some milk and tea/coffee. Just a small niggle but would have meant not having to find a local shop after unpacking. Otherwise, a really good holiday home and one I'd consider using again. Would recommend

When you walk into The Overlook, it certainly delivers the Wow Factor. The huge windows, offering panoramic views, simply blew us all away. Overall, the accommodation is excellent. It is immaculately clean (apart from the pillows, which unfortunately were heavily stained). It is very comfortable and well equipped. It offers everything you need for a family holiday or a group of friends. We stayed as a group of six. There is enough space so that you can spread out and have some privacy, or get together in the comfortable lounge or large dining area. There are even three well furnished sun terraces to sit out on and enjoy those views. One couple reported that the bed in the second room was too firm, but everyone else found the beds to be very comfy. We did have a few equipment failures during our stay. The dish washer leaked and couldn't be used. The Washing machine would only wash in steaming hot water. The boiler went into fault mode on our last day. These things can happen so we did not stress over it. However, the response from the maintenance team was disappointing, in that nobody came to fix any of these issues, despite the first two being reported on Wednesday. I am informed that these issues were all being looked at and steps taken to improve the response. Overall though, we had a wonderful holiday at The Overlook and we have booked to go again next year. I can't wait!

Steps in the cottage were not visibly clear they mingled into the lower floor which caused a bad fall needing medical intervention. Difficulty with patio and folding doors in bedroom. Could not get TV to work. Dish washer and washing machine did not work and had to be repaired.