Our family of 10 thoroughly enjoyed our stay at Villa Stephanie, and we'd definitely love to come back! Location is fantastic - just 10 mins from the airport, less than a mile away from Supermax for groceries & essentials, several restaurants within walking distance, and a very short walk away to the local beach. We were 5 adults, a teenager (16), and 4 children (11, 7, 1 and 6 months), and the Villa supported and nurtured us wonderfully, though we did have to do some child-proofing for our toddlers. Our check-in was easy-peasy; Ruben, the manager was great to deal with. The place was beautiful, and absolutely true to the video! It was clean and stocked with everything we needed, including an abundance of towels and a large kitchen stocked with pots, pans, tools in addition to enough dishes and glassware for all of us. The host also provided a welcome basket that included a bottle of Puerto Rican rum and coffee! The house was spacious, clean & lovely with enough bedrooms & bathrooms to make our stay very comfortable. The bedrooms were neat, clean and comfortable; same with the bathrooms. Plenty of TP and towels. We really enjoyed the the outdoor living space, the pool, wet bar & outdoor sitting area; we used the massive grill a few times. Only 2 issues I'd cite were the plumbing (2 of the showers were inoperable), and the Wi-Fi was quite weak. A call to Ruben on the plumbing resulted in a service person within 2 hours. All good after that. I highly recommend this property!

If you don't mind roosters and horns going off continually throughout the day and night it's an OK place. The manager was excellent and took care of our concerns. When it's listed as a neighborhood house, that means it is very tightly packed with houses.

General Cleanliness: Upon arrival the first thing we noticed was that all the bathroom were filthy and full of mildew all over the shower curtain, tub and window sill. The tubs were all chipped and look dingy so the kids were not able to take bubble baths. All the bedsheets had stains on them. We took off all the sheets and wash them but still it's unacceptable. To think the cleaning fee for this property along is $$$ and this is what you get. Pool: Throughout our time at the property, I had to call Ruben to get the pool cleaned twice because the walls kept getting green/yellow and look like mildew. After cleaning we couldn't use the pool for a few hours. Literally a waste of the day each time. The pool filters barely work, when I told Ruben he said it's on a timer and that normal practice isn't to have the filter stronger. Pool House Suite: Every time it rained which was nearly everyday (even if just for small interval), the bathroom wall would leak a lot of water. There was so much water that the entire bathroom floor to the bed itself was soaked. We had to constantly mop and place towels to avoid slipping. We recorded a video as proof to show Ruben. He also came to see it in person and sent a contractor to repair but the issue persist throughout our entire stay. Master Room Balcony (2nd fl): I was getting undressed with my daughter and noticed the camera on the balcony faces into the room which is an invasion of privacy. *There is so much more but not enough space.*

We were a group of 7 family & friends gathered for a pre-wedding celebration. The pool, wet bar & outdoor sitting area were the center of our gathering everyday as they were the perfect place to start the days talking, relaxing & having a bit of fun in the sun. House was spacious, clean & lovely with enough bedrooms & bathrooms to make our stay very comfortable. Short walking distance to the beach. Less than a mile away from Supermax for groceries & essentials & they deliver - an added bonus. Very easy to Uber in & out to other destinations. The manager, Ruben, was accommodating & facilitated our stay. Thanks to the host for providing his home. I highly recommend this property.

General Cleanliness: Upon arrival the first thing we noticed was that all the bathroom were filthy and full of mildew all over the shower curtain, tub and window sill. The tubs were all chipped and look dingy so the kids were not able to take bubble baths. All the bedsheets had stains on them. We took off all the sheets and wash them but still it's unacceptable. To think the cleaning fee for this property along is $$$ and this is what you get. Pool: Throughout our time at the property, I had to call Ruben to get the pool cleaned twice because the walls kept getting green/yellow and look like mildew. After cleaning we couldn't use the pool for a few hours. Literally a waste of the day each time. The pool filters barely work, when I told Ruben he said it's on a timer and that normal practice isn't to have the filter stronger. Pool House Suite: Every time it rained which was nearly everyday (even if just for small interval), the bathroom wall would leak a lot of water. There was so much water that the entire bathroom floor to the bed itself was soaked. We had to constantly mop and place towels to avoid slipping. We recorded a video as proof to show Ruben. He also came to see it in person and sent a contractor to repair but the issue persist throughout our entire stay. Master Room Balcony (2nd fl): I was getting undressed with my daughter and noticed the camera on the balcony faces into the room which is an invasion of privacy. *There is so much more but not enough space.*

Horrible

Our family of 10 thoroughly enjoyed having enough space to spend time together, as well as quietly apart. The backyard, alone, is worth renting this house! What an oasis! Location is fantastic - just 10 mins from the airport. Only downside is the neighborhood has very mixed housing (some nice, some not) and bathrooms could be updated. But our family felt safe, had a blast and would absolutely stay here again

This Villa is exactly how pictures look! Plenty of space for our family and updated features were so nice. Air conditioning works great. Cooler was nice to take on our adventures. We loved the chickens, cats and lizards in the neighborhood for the kids:) Our favorite thing was the outdoor living space! We spent most of our time out there. Thank you so much Rueben for your hospitality and to the owners for the gift basket! Will definitely go back!!

The house was stunning! Ruben's communication was quick and efficient. I would stay here again!

Myself and my family of 5 stayed at this location last month. We picked this property mainly due to it's location in a gated community, being conveniently located near our places of interest while also being far enough away out of the main city for a peaceful stay. Overall the property was lovely, very spacious, pool was delightful and a walk away from the local beach. True to advertisement. One underrated feature was the fridge had it's own water filter eliminating the need to buy water bottles which is an issue I frequently run into at other stays. We had no issues over the duration of our stay and the property manager was polite and attentive. Would strongly recommend to anyone who is staying in San Juan and needs a base.

We were in Puerto Rico for my daughter's wedding. Villa Stephanie was awesome! We had 14 adults and we did not feel cramped. The host provided a welcome basket that included a bottle of Puerto Rican rum and coffee! We really enjoyed lounging around the pool, and there is a little grocery store and several restaurants within walking distance.

We had an awesome stay. Property manager was great. The house was perfect for the 7 of us and we still had an extra bedroom. Would definitely stay again.

We were in PR for our son's wedding with family. All couples enjoyed their rooms and amenities. The outdoor area with pool, BBQ and bar area was where everyone spent most of their time. Only downside was no closet space in the Master Suite. I would highly recommend.

We loved the home it worked well for our needs.Rubin was very responsive when we had questions five stars. I would suggest having the basic spice, salt, pepper, garlic powder, onion powder and olive oil, spray Pam. I would also suggest a few extra rolls of paper towels and toilet paper with a housethis big we ran out of TP with in the first 2 days. So be prepared and purchase some on your first trip to the store. The chairs each chairs and cooler where a great addition. Love the house and set up. If you use the restroom in the middle of the night I wouldn’t suggest staying in the first room to the right. It was cozy and wonderful but you can miss the step and go for a ride. The beds are really comfortable and master was perfect for the newlyweds with the private balcony. Over all great house and host.

The house was spacious and accommodated our group of 5 adults well. The house manager, Rueben, was wonderful - very friendly and accommodating. The house was tired and small details surprised us (chipped bathtub in both upstairs bathrooms, light switches were dirty, only one kitchen towel, etc). The neighborhood was very urban and some houses upkept while others weren't. The beach down the street was close but small and had a lot of seaweed on shore. It was hard for Uber drivers to navigate the security gates, so we found it easiest to meet them outside of the gate. Some of the items on the information sheet were dated (no pantry items included, not even salt/pepper - due to COVID, many of the restaurants are now closed) so would be helpful if that could be updated. Also, there is a grocery store just outside the gated neighborhood (Plaza Loiza) that we found reasonable and well stocked w food and beverages and only about a 6 min walk from the house. Kitchen well stocked (except for kitchen towels and pantry as previously mentioned). We bought bottled water, but there is a filtration system inside the refrigerator. Overall, we had a great stay but the house could use some updating.

Ruben was a great property manager. The place is nice and situated in an interesting area. For the new visitor, it’s important to know that the neighborhood is not as rough as it might seem. Nice restaurant selection to the west and walkable. Everything else you can drive to, so a rental car is a must. The pool is nice and it makes for a great spot for a group of friends to visit.

Very nice and spacious property. The kitchen was fully stocked with pots, pans, utensils and ready for us to cook. The common spaces were well planned so we could enjoy each others company while relaxing inside or by the pool. We walked from this home to local restaurants and the city center was at a short drive. The home is at a block from the beach. We didn't swim there but the views were beautiful. Overall, this home is as marketed. I would stay here again in the future.

This is literally the house as advertised. Its situated in a gated community and has convenience most points of interest in and near San Juan. The house was spacious and had a home feel to it. Each of us were comfortable and bragged on the accommodations. Air is provided for each room, expansive fully supplied kitchen, several places for indoor outdoor dining. The pool and nice and the added balcony is a plus. Comes highly recommended by all seven of us and tops is the washer and dryer on site. Will book again.

We had a wonderful visit in Villa Stephanie for our family vacation in PR. The location was perfect for us to be close to Old San Juan and the Condado, or a quick jump into the highway for day trips, which we took to both Dorado and Fajardo. The house was exactly as-advertised and Ruben made the check-in/check-out process very easy.

I was disappointed about the communication with the property manager. Every time I text him and didn’t hear back, and then I called he referenced the text but never responded. I was also very disappointed with the cleanliness and the upkeep of the property. Lightbulbs were out vents were very dirty under the beds was filthy and the tile floors were an absolute safety hazard. We enjoyed Puerto Rico and will be going back next year

Wow, the pics of Villa Stephanie don't do the property justice! The house is spacious and the outdoor pool/bar area is a perfect gathering area. We traveled to Puerto Rico for our wedding and the home was a perfect home base for the week's events. The neighborhood is safe and quiet. The neighbors we met were incredibly friendly; a gentleman across the street gave us an "welcome avocado" from his tree and checked in with us throughout the stay. This is a great option for people traveling with family members; there's plenty of room and bathrooms so everyone had their own area. We can't thank Ruben enough for his hospitality. We'll re-book this home when we return to Puerto Rico.

The house was beautiful, clean, well stocked with pool towels and your daily essential needs, including pots, pans, dishes. It was spacious for our group of 13. Everyone had privacy and was well spaced out. Ruben (house manager) was very attentive and responded fast. We had a slight small AC issue in the master bedroom, but he came fast and helped us with the issue. It was a settings issue, nothing big. The house is in a gated community which made us feel safe. The house also has cameras on the outside. The listing on Vrbo was listed exactly as it was. I would definitely stay at this house again. Thanks for letting us have this amazing experience at this property.

We enjoyed our stay at Villa Stephanie. The house was just as pictured and very clean. Having hot water in the pool room would have made it better for us as we were 12 people , but other then that was great. The kitchen had everything for you. They give u beach chairs and a cooler to take to the beach. Kids enjoyed it and so did the adults. We give this house 5 stars would stay again.

We rented this home in July 2022 for our family of 10 (6 adults and 4 kids) and there was plenty of room for everyone. Reuben was the house manager, and was absolutely fantastic! He met us at the house for check in and check out. It was a bit confusing how to get in the gated neighborhood, but once we figured that out, it was easy to access and very close to the beach. We chose to drive to Isla Verde beach rather than stay at Ocean Park because there was more shade. The home did have beach chairs, but no umbrella. The pool house bed was categorized as a queen, but it is definitely a double bed. We had planned for adults to stay in the pool house, but it worked out ok that a teenager stayed there. Also, the king bed on the main level had a massive divot in the mattress. I saw this mentioned on a prior review and couldn't really tell what that person meant, but I can confirm that bed needs a new mattress. I mentioned this to Reuben the house manager upon check out. The kitchen was well stocked with basics, more than any other rental we've stayed in. There were things like coffee, filters, aluminum foil, cooking spray, multiple coffee makers and blenders, plenty of dishes, dish and laundry detergent, trash bags. The pool was smaller than it appears in the pictures, but still a good size for our family. The hammocks and the bar were fantastic, but the outdoor sofa and chairs didn't have any cushions so weren't as comfortable. We did bring one lounge chair from the upstairs balcony down by the pool, because for 10 people, only the 2 loungers wasn't enough. Uber was very cheap to Old San Juan and other sites suggested by the host. We brought in a local chef (Marimar Fernandez) for two dinners, and she was incredible! Worth every penny. Overall, I would recommend this house for location, size and proximity to the airport.

Plenty of room for the 12 of us. Location is very convenient. Rueben and his team very courteous and conscientious.

I don’t understand any unpleasant review as this house was everything and more! Perfect for our 12 person group. The pool area Amazing! Fully equipped with everything you need in the kitchen and more than enough towels for our group. Walking distance to the beach. We were no more than 20 minutes away from All excursions! Would stay there every time I visit the island if possible! Perfecto!

Plenty of room for the 12 of us. Location is very convenient. Rueben and his team very courteous and conscientious.

I don’t understand any unpleasant review as this house was everything and more! Perfect for our 12 person group. The pool area Amazing! Fully equipped with everything you need in the kitchen and more than enough towels for our group. Walking distance to the beach. We were no more than 20 minutes away from All excursions! Would stay there every time I visit the island if possible! Perfecto!

I don’t understand any unpleasant review as this house was everything and more! Perfect for our 12 person group. The pool area Amazing! Fully equipped with everything you need in the kitchen and more than enough towels for our group. Walking distance to the beach. We were no more than 20 minutes away from All excursions! Would stay there every time I visit the island if possible! Perfecto!

Had an amazing stay here! Ruben was great and the house was perfect for our group. Only complaint was difficulty getting Ubers bc of there only being one entrance in the compound. However, the house was very centrally located, quick rides everywhere we went. The pool and outdoor area was the best part!

Clean Nice area Friendly neighbors Excellent pool Nice hammock

The property is beautiful very spacious clean and fit a family of 13 the kids loved the pool and the adults loved the grill and bar. It was fun for all.