Staff was incredibly helpful, from early check in through room upgrades, change of rooms due to bed type etc all the way to communication and check out. We are spoiled travelers and yet this did stand out. Rooms are specious and clean (although one can guess their age), view is nice, food is good - everything one needs for a good holiday.

The Thai restaurant was just ok; rooms might need some upgrade (but nothing too drastic)

Very good breakfast; friendly staff at reception and in the dining and bar areas.

Cleanliness. There was a lot of black mould in the bathroom, especially under the handrails of the bath. Also, there was a lot of hair from the previous customer in the bath/shower.

●部屋は清潔、リクエスト通りのバスタブ付きの部屋で多少シャワーのパワーは弱かったが許容範囲　ホテルそのものは古いと思うが十分にメンテナンスされていて心地よい滞在だった。ホテル内での英語のコミュニケーションがストレス無くて、エジプト観光の中でホッとできた。 ●ホテルのラグジュアリー感も十分、ナイル河・対岸の眺めも良く、特にナイル河をのぞむ屋外での朝食は最高の気分　部屋にウエルカムプレートとドリンクが用意されていて、フルーツやお菓子は嬉しかった。 ●12月31日の宿泊でガラディナーの雰囲気抜群、ホテル側のホスピタリティを十分感じられディナー会場でのショーを楽しめた。　 観光でホテル着が夕方になってしまい翌日は午前中には出発でホテルでの時間が少なかったのが残念！

●シャワーの出がもう少し強ければ ●ガラディナーの雰囲気は抜群だったけど、ビュッフェの味についてはう～～ん少々微妙　でも飾り付け等とても綺麗で写真をたくさん撮ってしまった ●部屋のセーフティーボックスが故障？

一切都非常完美，入住的时候天气比较冷，前台非常热情体贴的为我提供了电暖器

Great place in a nice spot. Wonderful staff. Very comfortable

Nothing!

Love the dining area for breakfast. Love breakfast selection too. Love the music show it has every night

Bellissima la posizione sul Nilo. Ottima anche la colazione

Un po' rumoroso perché la stanze danno sulla food court e stavano facendo dei lavori

호텔이 너무 예쁨 위치 좋음 수영장 좋음 저녁에 연주도 해주고 가성비 좋아요~

This place sits right by the Nile its a beautiful relaxing place to come to once your inside from off the busy streets of Luxor! Security very safe! Very luxurious and 3 or 4 restaurants to choose from. Very clean 👌 👏 👍 🙌 upscale place and the price is unreal how reasonable it is. I really enjoyed my stand and highly recommend 👌 it. Will be back 🥰

That the pool doesn't stay open late for a night dip No hot tub available for free!

Élégance et raffinement.

A vista , conforto e os funcionários muito simpáticos

O chuveiro poderia ser melhor

The location, staffs and food are amazing. Room is spacious with fluffy pillows. The sunset can be viewed at the verandah and it is beautiful

None I can think of.

Vraiment parfait pour un séjour découverte de Louxor et des temples voisins(Edfou, Esna, Denderah) avec une agréable piscine sur le bord du Nil avec superbes couchers de soleil sur la nécropole thebaine Chambres très confortables , très propres, c’est très classe Merci encore pour ce séjour

Rien

Everything staff were amazing couldn’t do enough for you.

Nothing

La posizione e la struttura è molto bella e accogliente. La colazione fantastica.

Abbiamo deciso di fare la spa ma non era inclusa e per un ora abbiamo pagato 30 €, credo un po' eccessiva. L'atteggiamento dello staff è invadente e con intenzione di doverti sempre vendere qualcosa o ricevere le tips (ovvero mancia), magari anche per averti aperto una porta. In un hotel del genere con tutte queste stelle bisognerebbe essere più professionale. La porta d'ingresso della stanza si è bloccata e abbiamo chiamato la reception e abbiamo atteso tre persone prima che ci venisse aperta, intanto eravamo in accappatoio post spa quindi tutti bagnati.

Restaurant staff and service was good, location was convenient.

Multiple problems with checkin - were charged $400 extra, given room that had very bad smell, given all rooms with two beds despite booking king bed. Lack of privacy in room because of small door curtain. Issues with checkout. It took away lot of time and effort from a short stay in Luxor, the staff needs to be trained properly and be able to resolve issues other than just verbal apologies which doesnt resolve anything.

J’ai voyagé dans beaucoup de pays, fait des hôtels des plus grand palace au maison d’hôte, tout ça pour dire que le Steigenberger était exceptionnelle ! Le personnel très souriant, accueillant , poli, toujours au petit soin. Les restaurants nous avions peur vu les avis sur la nourriture en Égypte n’était pas bonne, mais dans cette hôtel que ça soit l’italien ou l’hôtel en lui même tout était très bon , pas malade, les cocktails délicieux ! Ils ont également organisé la soirée du nouvel an qui nous a laissé bouche ouverte ! Ils ont étaient minutieux et au petit soin pour nous laisser une soirée rempli d’étoile dans les yeux incroyable ! Merci !

Connected rooms with river view. Breakfast is excellent with great choices. Restaurants inside the hotel are nice.

Staff in the Italian restaurant inside the hotel could be more friendly.

Value for money! 坐落在尼罗河岸，这家中东连锁五星算是整个埃及之行住得最舒服的酒店。性价比超高！员工都很礼貌专业，可以捕捉到顾客需求。早餐相当丰富。强推！

洗浴用品可以升级一下。

- Nile View - Location - Good breakfast

- Service at the Italian restaurant was actually the worst service I had in my whole life .

Steingenberger is an excellent chioce for your stay in Luxor. The vieuw on the Nile is spectacular. The hotel has plenty of facilities including a swimming pool with warm water. Rooms are spacious and very comfortable. Staff is helpful and kind. You can choose among 3 different restaurants plus bars and around the hotel there are cosy Egyptian restaurants offering local food for a small price.

الغرفه و الفطور

الموقع

Location is excellent. It’s Restaurants are very good, especially the Thai Resturant. Morning breakfast in the open was very relaxing. Staff is exceptional. Overall, very good experience.

Rooms are little dated.

总体来看非常好 早餐丰富 还给我们升级了房间 服务态度也很好

没有

Perfect location by the river and the staff were excellent!

It was such an amazing stay. They upgraded our room to a nile view and the view was stunning

Nothing

The front by the river

Main court yard is very big and rather barren?

The lovely staff…the comfortable beds…lovely view….food..

Nothing really

Lovely location, superb breakfast and a very comfortable room.

The hotel is well located, the interior court is nice if you want to relax after a full day of visit and the pool overlooking the Nile is also very noce at the end of the day. We enjoyed the Italian and Lebanese restaurants during our stay - the food was excellent. Special shout out to Zaffa and Svletvana for their support troughout our stay and all the employees of the Steingenberger Nile Palace for their excellent customer service!

nothing

Top quality hotel - great facilities and restaurants. Lovely Nile setting for the swimming pool and the poolside team could not have been more helpful.

Nothing to comment on