Beautiful old building with lots of character

Room not attached to the hotel, cobwebs in room, shower was poor with broken tap, sink was incredibly slow to drain

We didn't pay extra for breakfast but all the staff was polite and friendly and nothing was too much trouble.

Parking provided - lots of space. Good choice of breakfast, freshly cooked.

No toiletries in the bathroom, make sure you bring your own!

Peaceful Parking good Wi fi

First day small things weren’t right; light in wardrobe didn’t work, bathroom shaver light didn’t work, toaster was broken first morning, no spoons at breakfast, no glasses in room for drinks or bathroom. Didn’t like the fact that we had to pay upfront AND leave our card details! Why?

Location

The bed was extremely uncomfortable and I didn’t sleep well at all and woke up with a Back ache

Well located - Full of character - good food

Room was a bit tired

Lots of character and friendly staff!

Nothing to report

Food and bar and staff good

Room needs attention

The historic building was OK and had character. Location was good. Good parking

Very poor quality breakfast Muffins were stale, croissants and pasties were over cooked. Could do with coffee machine Teapots, more choice on milk Not set up properly Juice containers were dirty Limited restaurant menu Very poor atmosphere in the bar Not enough staff House keeping only came in to drop clean towels off. No cleaning done. We were in a dog friendly room, Where the door stuck on carpet and couldn't get in properly. We paid for superior room ended up with double.. With attention to detail and a good cook could be a very nice place.

Beautiful building Friendly helpful staff Food lovely and the staff Surprised my Mum and us with a splendid Birthday Cake Board .. 86 years old certainly highly recommend 😀

Nothing

It is a beautiful old hotel with lots of character

Lovely meal and staff were very efficient, comfortable room

Nothing

We loved the pre historic look and feel of the hotel, well modernised, great decor and excellent comfy bed

When we had our meal Sun afternoon, we felt service could have been slightly better. We had to flag a waitress down to ask to order dessert, but otherwise excellent food and good service

Convenient for our visit with family

Basic facilities were not working. Only booked the room but tv was not working.

Staff was friendly nice place

The industry fans which lead into the kitchen right above our the bedroom was told they would be switch off at 8pm but was switched off about 10pm not happy then at 7am fans was switched but on

How relaxing and quiet the rooms were.

The fact that if you book with booking.com you don't get breakfast included.

Lovely listed building Clean and tidy Staff so helpful Ample parking

Not much to do around the hotel without a car but that is obviously not the hotels fault There is nothing not to like about this hotel

The bed was comfy enough

On arrival there were almost no staff. One staff me ever to manage the bar and the check in. Check in took far too long as the reception was not visible from the bar. None of systems were working. All carpets in the hotel were unclean and clearly had not been hoovered in a long time. It does not appear the bedrooms are ever thoroughly cleaned. There was mould in the bathroom and hairs from previous guests. As I was unable to check in properly due to lack of staff I was called at past 11pm by staff members who asked for my card details for the room. It’s extremely badly organised and an unclean hotel. I would not recommend it stay again.

Fantastic old building , friendly staff, good food and drink, safe parking.

Dinner breakfast

Comfort chair to sit on to sit on in your room window could not shut light on on outside all night could not get television to work apart from that to bad

Not much at all i should have been upgraded due to all these issues but was NOT!

My room had all afternoon and ever issues with the TV also the breakfast was not acceptable it took me 45 minutes to receive my breakfast so this hotel needs more kitchen staff!!.........the tv must have been like this for days not working too!!....so alot of money paid for a stay that was not that good at all There was no pastries on the breakfast table and too the Yogurts not replenished at all

The room was outstanding. The breakfast was very nice A special shout out for Becky on reception and everywhere. What an outstanding advert for your hotel. Very helpful and polite young lady

Having to Leave

We had a very comfortable room on the quiet side of the stable block, & on the ground floor as we requested, with our car close by.

The cooked breakfast was very nice, but we felt it was very expensive for what we got. Many establishments these days give Danish pastries, fruit compote, plain yoghurt, unlimited toast etc. We got one round of toast with the fried meal & the menu said additional toast was £1.50 for two rounds. We didn't have dinner, so can't comment on that.

History, people, friendliness

We were advised by another guest not to eat after they had a bad dinner experience. So we decided to go out for breakfast instead

Room was very small. Carpets were sticky and wet, Bed wasn't made properly. Toilet seat needs replacing

I booked a twin room and did not get it I was with a friend who had driven me for four hours we were told we would have to pay a further £90 pounds for a twin room when the booking with you is a twin room we were given a small put up bed this was not right the hotel say it was your fault we would like a refund

as above we booked a twin room and were given a double bed they told me to pay a further£90 pounds to be given a twin room it shows I booked a twin room they said it was your mistake I would like a refund they gave us a small put up bed.

Location was fine, the look of the hotel was delightful

The room was not a suite that I booked it was a simple room. Also when booked it stated a private balcony which it didn't have. The bed was awful and very uncomfortable the room although trying to be authentic had extremely uneven floor and the worst bathroom I have ever seen in a hotel ...for the price this hotel was very very disappointing and I will not be returning again.

Main hotel is a beautiful building & nice terrace area outside.

Our room wasn’t in the main hotel & the first room we were allocated was so damp it was absolutely awful and I’m sure extremely unhealthy. We were told because we had a dog with us these are the only dog friendly rooms. If I would’ve been told this on booking I would’ve stayed elsewhere. We did get moved to the first floor in the same outside building which wasn’t damp but the beds were terrible so we didn’t sleep well. The breakfast was ok and all the staff were pleasant and it’s not their fault. The rooms maybe nice in the main hotel but I wouldn’t recommend taking a pet as you will be put in the tired and damp (ground floor at least) outside building and these are of a very poor standard and to top it all you will be charged an extra £15 pounds.

The hotel was close to Bressingham and had a large car park. Restaurant on site.

The receptionist didn’t make eye contact when we arrived. She was filling out a form, she said hello but never looked up. I wasn’t sure if she was speaking to me initially. Barman was nice but obviously very short staffed as he was by himself and rushing around to do everything. Hotel room bathroom window didn’t close - not great with young child. Flies in room as window wouldn’t close. Beds were not comfortable. Hole through wall to corridor. Needs filling in. From bed all you can see is light through to corridor. Room was not air conditioned as it said in the description. No chocolate on arrival as stated, not an issue for us but it shouldn’t be listed in description. Flies all over restaurant for dinner and breakfast. No one was warm or interested.