Great parking and was close to the motorway. Reception staff were friendly but they are let down by the cleanliness of the room.

We arrived at the hotel and there were a lot of people hanging around the lobby and a distinct smell of weed. Check in was okay and the staff were friendly and accommodating. The first room they put us in was dusty, tape around the light fixtures where they painted, paint on the light switches, lime scale on the shower head and show unit, tooth paste on the sink and the window didn't close properly and the to top it off we were placed right about the bar which had pounding music and the staff claimed it was nothing to do with the hotel even though the signage was all over it.. . Asked to change room preferably no where near the bar and they said they didn't have any other rooms and showed us the room next door which was just as dirty which we refused and then miraculously they had one down the corridor which was slightly better and wasn't above the bar. The bed and pillows were uncomfortable and the shower was just as bad. Would not be returning. This hotel should not get the seal of approval for cleanliness and sanitisation and that made me not want to try their food either.

Not The fact they tried to rob me

The fact that they rob me

Nothing. I will never use again.

There was no hot water so had to shower with cold water. Air conditioning was not working. I asksd the staff why and they said they have turned it on from downstairs. Still it did not work. Made the room so uncomfortably hot. At the Restaurant, there was no one to serve you. They were in the kitchen talking. I got their attention and they said to be patient. I was ignored. And had to order food from outside. Bedsheets had stains on them. The towels too. Furniture was stained and looked bad.

Bed uncomfy needs a refurb for sure

Location

Location

Shower basin was blocked. Staff falsely promised to fix. Staff was useless & waist of time. No, fridge freezer in room. No comfortable chair to sit. Broken tile in shower. Water leaked to floor. Electric switch did not work.

Staff were extremely helpful and friendly.

Cleanless coud meet slightly higher standards.

All i needed wss there