Nice staff who were helpful/efficient with check in, leaving bags at the hotel, giving suggestions. Breakfast was ample and delicious (had great salmon for breakfast, wish I had tried their typical Finnish Karjalanpiirakka, etc). The room was a bit small but for one person it was perfect. It was quiet and very clean. Central location--only 10 min walk from the central station which will take you to/from the airport in 45-50 min.

Went during low season so in general there were limited hours on things like the rooftop bar

Erinomainen aamiainen. Huone oli siisti ja hyväkuntoinen. Hyvä sänky ja petivaatteet. Kaikki oli erittäin siistiä ja toimivaa.

Henkilökunnan suomenkielen taito olisi voinut olla parempi.

Superb breakfast, perfect loaction. Nice big windows. Rooftop bar.

Sheets.

It’s location was fantastic for getting around Helsinki. The rooms were a good size. Breakfast had lots of options and the staff were really helpful

Location was wonderful. Staff very friendly and helpful. Very clean and comfortable and quiet

Rooms were hot. No air conditioning that we could find. I would book direct because booking.com did not match room types and messed up free breakfast. Not good communication between booking.com and the hotel !!

Close to public transports and touristic spots

Roberto is very helpful in giving the information i need Thanks a lot

Location and staff.

Room was a tad small.

The design of the room and the facilities provided in it. The breakfast was vey good. The rooftop bar is very sweet, but small and not open on Sundays. With one exception the front desk staff were charming and helpful.

We booked a Sky Loft. It was a lovely room but the air conditioning didn’t work and my husband was too warm. We were given an upgrade to a Sky Suite, which we understand is more expensive, but no where near as nice as the Sky Loft. The Suite had a bland atmosphere, an odd ‘space-egg’ style bed, and graffiti artwork (you can see the room on their website). It might be great for younger people but not for fifty-somethings. Importantly the Suite was no cooler. After sitting in the Suite for about an hour, and rather prickly marital relations, we asked to be moved back to the Sky Loft. The male receptionist agreed to this but was surly about it. With the small window open (a special key was needed for this) and a fan, the temperature of the Sky Loft was absolutely fine. We had dinner one night in the on-site Restaurant Toscanini. The food was rather bland and the service indifferent. Two mains and a bottle of wine came to over €90, expensive but probably not unusual for Helsinki.

The bathroom, the television with chromecast in the room, the air conditioning

breakfast

modern, freshly renovated. great location

rooms are somewhat small

It is a very nice hotel with a cosy atmosphere, friendly staff, good service, late checkout (12:00)

The room was quite small and felt a bit like a cell, the view of room 419 wasn’t nice, a grey wall. but the bed was comfy and the bathroom quite nice. For one night okeyish.

The room was nicely decorated. It had everything, TV, safe, full minibar, kettle, coffee and tea with accessories such as honey, sugar and milk. The bathroom was modern and had good quality shampoo, conditioner and lotion. I will visit again next time.

The mattress and pillows could have been softer.

The staff were very friendly and helpful.

Excellent breakfast and a really stunning room!

Location is superb. The room is nicely appointed and very spacious.

Shower floods easily no matter what I tried. I would like washcloths and forgive me, little soaps. Tissues would also be nice.

Walls are not well sound proof.Could hear all the commotion from the street.

Noise

Breakfast

I think the room can be cleaned more thoughroughly

The breakfast

Very well located, just a few minutes walk from main attractions of Helsinki. Convenient tram connection to the train station. Varied and delicious breakfast (with big choice of vegetarian options)! It is also useful that there is a restaurant downstairs of the hotel (however we didn't try it). Nice room (and all hotel) decoration.

Room could be slightly better cleaned/ vacuumed (bathroom was well cleaned). It would be useful to have some "tray" to place dirty shoes in winter. Windows were not particularly sound proof.

Nice & comfortable rooms and excellent breakfast:)

The Klaus K is very well located. The interior design is beautiful and pleasant.