Hardly a warm welcome, and definitely not customer service focused. Usually hotel receptionists seem cheerful and welcoming. Loud music and noise from a significant amount of young people from downstairs in the early evening meant that I couldn’t settle after an exhausting day, so I felt it best to leave. Due to the atmosphere and combined with the indifferent reception, I didn’t feel comfortable in speaking about it. When I checked out early I wasn’t even asked why.

I choose it as I knew the property well as I was born only a stone throw away I remember it when it was a farm that kept pigs it was a shame that they have built so many houses that was beautiful country side I suppose that’s progress the bathroom could do with an update

I was noisy and had a naff bathroom o

Vicino alla zona d interesse

amazing staff clean and comfortable rooms great central location to the area great atmosphere chilled and relaxing

no breakfast

that we only used it for the night, shower and gone. but towels changed every day, cleaned the room every day, little gifts. yeah, the staff is okay. nice people

bathroom sink taps. how is this still a thing and only in U.K.? two separate taps one too hot and the other cold. how do i use it? at least let the hot one to a minimum level of temperature so you can wash teeth and face... i don't think i should fill the sink with water and wash my teethes with that water. no where to hang-keep your clothes unless you want to iron them every day.

There is plenty of free parking and the location was perfect, away from the busy centre of town, but all the local facilities within easy walking distance. Great value, and I was expecting a single bed, but was allocated a room with a double bed. It looks like the corridors to the rooms were recently decorated in a fresh modern way. The room could do with a little freshening up, but it was clean and comfortable. I was worried about the noise from the pub disturbing me in my room, especially as I stayed on a Friday and Saturday nights, but it wasn't an issue. The higher numbered rooms seem to be the quieter ones. There was a bit of noise from the beer garden as I had my windows open, but it did not disturb me. There is no breakfast on offer, but there are plenty of places in town. For dinner I would recommend Amici Italian Restaurant, and for breakfast I would recommend Woodies, both in the centre of Blackwood. I would not hesitate to return if I am in the area again.

Rooms were clean & tidy, staff were welcoming & friendly

Bar closing at 10-30pm, otherwise an enjoyable stay

Enjoyed our stay, like the little smoking area and beer garden. Lovely weather first night second night chilled so not too bothered.

Chicken wings did not agree with me very well.