Only breakfast and treatment by the receptionist

Noise at night, delay in transporting bags, and parking is very expensive

Kindly stuff

The lobby manager Tino was very helpful and friendly. He took special care of our needs. Thanks very much.

The lack of a restaurant on the premises.

Location

Maintenance to rooms could be improved.

They don’t reply on my emails

More staff on egg section when busy. Bar staff were friendly and attentive.

Expensive due to exhibition. Bar menu was limited.

Nice swimming pool..great staff...

Rooms could be more modern.

Excellent breakfast. Omelette option available plus many other choices

Quite outside the city

room was clean

did not include reusable slippers

The bedding was confortable.

The cleaningness of the rooms was not good in any way. There were stains all over the carpet. We were disgusted to even walk bare-foot inside our room. It smelled of dust and lack of cleaning. There were also white stains all over the bathroom. The furniture was outdated and very worn out. Our window did not close all the way through and the shower was broken. We were not expecting this from a 5-Star hotel. It was not cheap either, so the price-quality is very little. I do not recommend.

Great breakfast buffet.

Few personnel at the breakfast facility who spoke English/German

Very good quality of the hotel. Great breakfast, very friendly staff, big room, very comfortable bed, nice pool area, close to the U-bahn.

Very expensive parking.