Loved the location, close to the train station and within walking distance of everything you'd want to do in Florence. Amazing rooftop views of the city, especially at night! Wonderful service from staff as well.

Nothing to criticize. Would stay here again in a heartbeat!

The location is great, and the staff are very friendly and helpful and nice!

N/A

great location

nothing to report on

Excellent location, friendly helpful staff. good atmosphere in lobby bar area

would have loved a comfortable chair in the room instead of a sofa- bed which was very uncomfortable.

The art displays add to the experience, which would be close to perfect even without them.

It was a phenomenal experience of: Outstanding Customer Service, Beautiful Hotel, Great Location, Clean Room, and Great Variety Breakfast Buffet. My son and I are super picky and hard to please people; yet I whole heartedly agree with his statement upon entering the hotel: “Wow, This is so far the best hotel we have stayed at in Europe, I can’t believe we’re only staying here just 1 night!” Thank to the Grand Hotel Minerva front desk staff for making our 1 night a memorable experience!

N/A

roof top bar and location and pool

internet very slow and classic room to small

This property is fantastic. The staff were all friendly and helpful. The room cozy and clean. The rooftop pool and lounge absolutely amazing. The morning breakfast was delicious and offered a variety of choices. The location was perfect.

Location, staff very helpful.

Rooms were a bit on the small side.

Stunning foyer area. Staff very helpful and attentive

No coffee/ tea facilities in room. Hairdryer was a cheap little one that stopped working( was immediately replaced). Beds could have been a little softer

The best location in Florence. Fantastic staff. Great breakfast. Proper housekeeping. Just fabulous.

Nothing.

The location was great and very close to most of landmarks, the room was spacious and really romantic like its name and the breakfast was really good as well. Just one point, as we were there for 5 days we have not seen diversity in day to day breakfast, but with no doubt it was really good per se.

It is a good idea if there would be some different items with more diversity in breakfast everyday.

Great location. Lovely room with a super comfortable bed.

Roof garden, pool and bar was great! Excellent breakfast. Top location. Friendly staff (I should have started with the staff). Five minutes from the train station, and another three from the river. Valet parking.

They should have got the fifth star ;)

Amazing location, and the rooftop pool is a fantastic bonus. The hotel room was very nice - we had one of the standard doubles - functional and very clean. We asked for a kettle and tea/coffee which came immediately. The rooftop bar is a nice treat, but drinks and food are very expensive - €15 for a glass of wine. Breakfast was good with some very nice cakes served each day, as well as fruit, yogurts, hams and cheeses, different breads, eggs, bacon, mushrooms. The coffee wasn’t the best we’d had in Italy, and tasted quite bitter. However, it’s well worth a stay here just for the pool and the views!

Location

The location

They mentioned that rooms have sound proof but the noise from uper floor and from staff near the room was soo annoying! And having only one slow elevator was not convinient !