Hotel Puerta America
Hotel em Madrid
Hotel 5 estrelas
Motivos para reservar
Cancelamento grátisReembolso total se você mudar de ideia
Inclui itens essenciaisJardim, Piscina, Ar-condicionado e muito mais
Reserve com confiançaTemos parceria com os principais sites de viagens para que você consiga um ótimo negócio na acomodação perfeita
Sobre este hotel
Hotel Puerta America
O Hotel Puerta America apresenta um design exclusivo e vanguardista de arquitetos mundialmente famosos, incluindo Norman Foster, Jean Nouvel e Zaha Hadid.
Comodidades
Piscina
Ar-condicionado
Internet/Wi-Fi
Estacionamento
Lavanderia
Varanda ou pátio
TV
Acessível para cadeiras de rodas
Academia ou centro de fitness
Jardim
Ideal para famílias
Mapa de Madrid
Quartos disponíveis
Deluxe Room
1 Duplo ou 2 Solteiro • 25 m²
Acomoda 3
Você será direcionado para Booking.com para obter disponibilidade e preços
Junior Suite with Executive Lounge Access
1 Cama queen size • 45 m²
Acomoda 3
Você será direcionado para Booking.com para obter disponibilidade e preços
Space Club by Zaha Hadid
1 Duplo • 25 m²
Acomoda 2
Você será direcionado para Booking.com para obter disponibilidade e preços
Executive Suite with Executive Lounge Access
1 Duplo • 60 m²
Acomoda 3
Você será direcionado para Booking.com para obter disponibilidade e preços
RRRR
Avaliações e comentários
Avaliações 100% verificadas
2.5 / 5.0
La ubicación
Calidad/precio
5.0 / 5.0
The suite was huge, I liked the city view, also liked the unique sliding walls.
4.5 / 5.0
Struttura unica, opera architettonica ed esempio di grande creatività e ricerca, mai visto nulla del genere
Il grande progetto architettura d’interni tra scuole a confronto, complimenti
3.0 / 5.0
Eigentlich die Fotos der aussergewöhnlichen Zimmer!
Frage mich manchmal wie man Sterne kaufen kann!!
3.0 / 5.0
Innovación
El proyector de la habitación no funcionaba correctamente y al final lo mejor de la habitación no le pude dar uso correcto
5.0 / 5.0
El trato del personal, la habitación impresionante, unas bonitas vistas de la ciudad
Me gustó todo
4.5 / 5.0
The hotel was in a good location, 2 minutes walk from the metro and the hotel itself was an amazing unique design. Each floor had its own design and it was a great experience. The beds were incredibly comfortable and the features in the rooms were also great! I must say Sergio, the night receptionist was amazing - from every interaction he was so helpful and friendly! The whole staff at the hotel were lovely and the breakfast was great too!
There was nothing in particular we didn’t like. I would say it was just a shame due to closure we couldn’t experience the rooftop bar but other than that I think the overall hotel was lovely.
4.5 / 5.0
El hotel es una preciosidad y el personal súper amable; el desayuno muy bueno salvo por el café de máquina que no estaba muy bien, aunque el surtido y la calidad era muy bueno
Nada...me pareció todo muy bien salvo el precio algo caro, pero es un 5 estrellas
3.0 / 5.0
El servicio es muy atento y te ofrecen todas las facilidades
Las instalaciones ya se ven mal, las luces de nuestra habitación no iban bien, la cascada de la piscina estuvo apagada todo el dia ademas de la piscina ser extremadamente pequeña, demasiada zona chill out
5.0 / 5.0
Tiene un encanto especial. Muy original. La verdad que la atención por Sergio en recepcion fue super buena. Hice un viaje de ocio con mi hermana y nos encanto el sitio, los diseños y sobretodo todo Muy limpio y cómodo.
Igual tan solo propondria cambiar el secador que es uno pequeño de viaje en comparación a todo el encanto que tiene el resto de cosas.
4.5 / 5.0
Habitación
El baño poco practico, la forma de la bañera, la ubicación de la alcachofa, poco practico.
3.5 / 5.0
Buen desayuno.
Precio-servicio. Falta de detalles
4.0 / 5.0
Experiencia arquitectónica en 1a persona, con habitación de diseño de Zaha Hadid y ambiente único. Muy buena experiencia al recorrer todo el hotel y ver las distintas interpretaciones de espacio que han realizado los otros diseñadores/arquitectos. El baño de la habitación, simplemente de lo mejor!! Buen tamaño y comodidad de cama
El armario, integrado en la habitación, se queda pequeño para dejar ropa y maletas. Si acaban por la habitación rompen la magia del espacio. A estudiar...
1.5 / 5.0
Des chambres qui manquent d’entretien avec des équipements cassés.
0.5 / 5.0
Not 5 star service
Reception waking me up in the morning by calling by room about room service I did not ask for
I arrived back to hotel late at night and asked reception could I get water, they said No that I need to ring room service, I rang room service and they said ask reception for water, I just wanted water before bed and in a 5 star hotel I should not be told no.
I pointed this out to reception when checking out and they could not have cared less. And still charged full price for 2 drinks which I think any other 5 star hotel would have let go given my experience with them waking me up ringing the room phone early.
5.0 / 5.0
Kule rom
4.0 / 5.0
Lovely looking hotel easy for airport and City Centre. €20 taxi at most.
Breakfast good
N/a
2.5 / 5.0
Good position, the Observatory restaurant , the general design, the parking.
The staff, many of them, not english speaks( even the staff from room service) , poor breakfast for this kind of hotel; some design details on the 4 floor were unfunctional and unfriendly touch or shape, the fully glass bathroom without acustic insulation and intimacy, without a normal mirror in proximity of the sink, no toilet brush!!! . No paper tissues, no slippers or bathrobes, the minibar was empty, no armchair , only one metal chair…cold ambiance and pretty old, used metails/materials, poor cosmetics. Because of the windy weather and the traffic from the street in front the room was noisy.
5.0 / 5.0
Todo. Era muy bonito el hotel y curioso.
Nada. No hubo nada que no me gustase.
4.5 / 5.0
El desayuno está muy bien, pero valoraría positivamente la elaboración al momento de tortillas al gusto y huevos fritos.
El funcionamiento del Parking
Debería estar incluido en la reserva.
4.5 / 5.0
The room was very spacious and bathroom was nice. Also, great view of the city.
The refrigerator didn't work. There was a lamp which presented problem, but staff repaired it quickly.
5.0 / 5.0
The room was amazing we didn’t want to leave it. Every floor is unique and exciting to see. The rooftop bar is fun and the views are spectacular. The staff were super accomodation and very nice.
The location is a little bit far from the city Center but I pretty easy to get to via bus
4.5 / 5.0
It was an eccentrically designed, novel room and hallway that I had never stayed in before.
The design was quirky and the ceiling was not flat, so I sometimes hit my head in the room. I asked the receptionist about the bus stop, but to my dismay he said he did not know. The pool and pool side is closed and there is no outdoor space to relax outside of the room. Access is inconvenient and requires the use of a cab, rental car, or passenger car.
4.0 / 5.0
nice bathtub
friendly staff
good lunch package on the day we left because of an early flight
great breakfast
stylish design
ventilation noise was not 100% to be turned off but acceptable
pool was closed - many pictures of the pool on booking.com but what does it help if the pool is closed in mid May??
no water boiler or coffee machine in the room
4.5 / 5.0
Spectacular designed rooms
Very attentive staff
Very clean
Very nice ground floor bar/terrace
For a 5 star hotel there is no pedestrian entrance/exit from the car ramp, it is a bit weird you have to walk along the cars coming/going
There was also a misscomunication in between different teams (morning/ afternoon) which led to a couple of misunderstandings
4.5 / 5.0
Great service, fantastic design, restaurant and rooftop bar, room service and amenities are top-notch! It's our 3rd time there and every time we try to discover a new floor. 6th and 8th floor are our favs so far!
Shower could be a bit more spatious (6th floor. A bit more storage capacity. However, for a short stay it's perfect!
4.0 / 5.0
Interior design of the rooms and public corridor is nice. Each floor was designed by different designers.
Breakfast is expensive and quality doesn't match with the price.
Only one control on the lighting control.
It is a bit far from the main tourist spots.
3.0 / 5.0
The aritecture was very interesting and the rooms quite comfortable, the bed extremly (!!!!) comfortable, the view is also amazing
The TV and some lights were broken, although the TV was quickly fixed it broke down soon again.
The gym was very small and not very well equiped.
4.5 / 5.0
good location, great staff, super breakfast
nothing
5.0 / 5.0
Amazing room! Spaceship by Zaha Hadid exceeded my expectations! The girls at the reception are super nice, professional and prompt. Love it!
All was great!
5.0 / 5.0
room
nothing
4.0 / 5.0
large rooms with large bathrooms. I was at the 11th floor and it was quite despite the big streets nearby. you can switch off AC, which is good
no possibility for making tea and coffee in the room, adding a kettle would be a massive improvment to confort
increase sustainability by reducing plastic usage
Perguntas frequentes
Qual é o custo deste hotel em comparação com outras opções em Madrid?
O preço médio dos aluguéis em Madrid é R$ 522 por noite. Esta acomodação é R$ 158 acima da média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Hotel Puerta America. Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste hotel?
Sim, uma piscina está disponível para uso em Hotel Puerta America. Dê um mergulho!
Hotel Puerta America aceita animais de estimação?
Infelizmente, este hotel não aceita animais de estimação. Tente pesquisar novamente e filtrar por “Animais de estimação permitidos”
Quais comodidades estão disponíveis em Hotel Puerta America?
Encontramos 11 comodidades para esta locação. Isso inclui piscina, ar-condicionado, internet/wi-fi, estacionamento e lavanderia.