Room was clean and comfortable. I was on 2nd floor and had a window which I could open for fresh air. Liked the fact that hotel had 24/7 reception. Reception was friendly and informative on arrival. Location was excellent for access to west end theatre - 2 tube stations within walking distance. Hotel situated on quiet road.

Nothing

LOVED the location!!! Walked to everything. Though the hotel didn't offer breakfast, there were plenty of reasonably priced restaurants to choose from a few doors away. The tube, the parks, the train to Heathrow, everything was available nearby. The one time we needed a taxi for the theater the staff made all the arrangements in advance and called us when it arrived. All of them were extremely helpful and friendly. And, yes, there was plenty of hot water.

The elevator had some odd quirks. It delivered us to the basement the first time we used it and once skipped our floor when we were going up and someone on a higher floor had already pushed the down button which made for a very crowded ride down again. The room was well stocked and clean, but so tiny that opening the bathroom door cut off access to one of the beds. Not an unusual problem when old houses are converted into hotels, but very large people or those with mobility issues (like my companion) would have trouble just getting into and out of their bed.

Friendly staff, helpful and attentive.

Close to most things

Su punto fuerte es la ubicación: cerca de tren, metros y autobuses con múltiples servicios alrededor del hotel. Paseando disfrutas de Hyde Park y el Museo de historia Natural.

No dispone de comedor. Habitación pequeña, baño frío. No me resulto cómodo el colchón de la cama. El mobiliario en general necesita un repaso.

We had a room on 5th floor which was quiet from street noise. The room was ready when we arrived at 1pm and the receptionist gave us a larger room plus letting us check out at 12pm the next day rather than 11am which was lovely.

The mattress was too soft for my back and there was a lot of commotion going in from fellow guests in the night and early morning unfortunately.

La chambre qui fait correspondait à un appartement spacieux et situé dans un coin tranquille.

Perfectly located

Thin walls, noisy in the evening

Location excellent for Paddington train station. Room a good size and perfectly acceptable for the money. Staff really friendly and helpful. Would stay again

A power shower would of been nice