Location

Very dated and old decor, bedroom depressing with horrible view of back alley, bed hard and unclean pillows

Location. breakfast

Request put in not adhered to. Evening meals. Waiting staff very miserable a smile cost nothing but gives so much. Front off house staff very present.

Everything really ... couple of nit picks seeings you asked but v comfortable stay . I'd come again and recommend. Thankyou .

Room was v warm but the fan reminded me of a jet engine😀 .. bit too noisy . The scones . The toaster was tricky . Coulnt get a slice toasted both sides.

Great location to everything large bedroom beautiful breakfast

Really bad to me ark your car only downside no spaces

ev was good

entrance toncar park wen i walked in i thou oh my god needs doing xx

As a coeliac there was a good choice for breakfast, my only criticism is that the wheat eaters used the same implements to serve both non gluten and gluten containing foods there by cross contamination. I watched one gentleman use the same tongs to serve his bacon, black pudding and sausage. I am assuming the sausage and black pudding were not gluten free as there were no notifications either way?? Room was okay, it was clean and well stocked but for £160 per night it was a tad over priced. the biggest gripe was the shower over the bath as the shower screen would not open away from the bath as the sink was in the way but then if the screen was folded into the bath you couldn't get at the shower controls?????? The wall lights over the desk/table, the right hand side light did not work and therefore had not been checked (I left the light bulb out in order to bring this to staffs attention (with the aid of a note). Also there was only one robe supplied in a room for two people, consider we were instructed to attend the fitness sweet/pool already changed wearing a robe from the room, one robe two people??? Dinner, very nice and a decent choice for us coeliacs, nuff said!!

As a coeliac there was a good choice for breakfast, my only criticism is that the wheat eaters used the same implements to serve both non gluten and gluten containing foods there by cross contamination. I watched one gentleman use the same tongs to serve his bacon, black pudding and sausage. I am assuming the sausage and black pudding were not gluten free as there were no notifications either way?? Room was okay, it was clean and well stocked but for £160 per night it was a tad over priced. the biggest gripe was the small bathroom with the shower over the bath, the shower screen would not open away from the bath as the sink was in the way but then if the screen was folded into the bath you couldn't get at the shower controls?????? The wall lights over the desk/table, the right hand side light did not work and therefore had not been checked (I left the light bulb out in order to bring this to staffs attention (with the aid of a note). Also there was only one robe supplied in a room for two people, consider we were instructed to attend the fitness sweet/pool already changed wearing a robe from the room, one robe two people???

Food and evening entertainment

We were allocated the smallest hotel room we have ever experienced 324 The pool needs an upgrade

great location on the seafront right in the middle of town , very friendly staff

our room didn’t look anything like the picture on booking .com …. I booked a sea-view room for a birthday treat and specifically chose this hotel because the room had 2 large windows facing the sea but then our actual room had a tiny window to see the sea through and a very windy high balcony up some steps outside for the rest of the sea view !!

Breakfast

Walk in shower

Location, facilities, services all spot on. Staff very friendly and supportive. Nice view from the room and the room size was very good. Would certainly want to stay again.

I would prefer to have more food options at the restaurant, but there are many available nearby so not a big concern.

It was nice

A bit cold

The comfort, staff, food.

central to everything, clean, well decorated

nothing

Location is great and Hotel looks lovely from outside and in the foyer/bar area.

Staff were very short on arrival ... pay up and give you the key. Rooms are very basic and small.

overall hotel was excellent

Rooms were to small and cramped. bed was not very comfo.rtable

Room was clean, nice bathroom. Toiletries and tea tray good. Reception staff lovely, night porter lovely, health facilities were much enjoyed, parking good. Balcony was good.

Breakfast was poor. Hot tub not clean. Some waiters/waitresses unprofessional. Dressing gowns rough. One slept well, one didn’t. Changing rooms only available to members was inconvenient having to walk through hotel in dressing gown. Could benefit from a better layout of health facilities. Lift very old! Dated decor. Needs to appeal to younger audience.

Breakfast floor staff were very rude

Room was spacious if not a little dated. Reception was nice, didn't really use facilities as I arrived late and left very early due to the room being so poor.

The room was very noisy with the wind rattling through the room and coming through the extraction fan in the bathroom. The noise kept me up all night, I tried stuffing it with tissue and tried blocking out the noise but at 0400 gave up and just decided to leave. Went to reception and the night porter just said he was aware of that and apparently has always said that they should put people on the upper floor during poor weather. The following day the manager called and said they would refund some of the costs but haven't seen any refund. My advice looks like a nice place for a meal, if you stay check the weather reports, if your staying on the top floor expect to be up all night.

Sauna and jacuzzi were above what was expected

Plug sockets next to bed were fake. Put in for aesthetic purposes but not usable. Some light switches in the room also the same.

Excellent staff and Service from the minute we arrived, room was very spacious and quiet, bed was extremely comfortable and we had all facilities anyone would need. We also had breakfast which was delicious, and there was a variety to suit all peoples taste. Hotel was central to everything. Would defiantly recommend.

That we couldn't stay longer 😀

Location was great and we enjoyed our sea view with balcony

I couldn't use the pool changing rooms and had to go down in hotel dressing gown

Staff first class Food very good Service excellent t

All good

Dual.aspect Sea view room

Nothing

The breakfast was excellent.

Better back ground music on the PA system.

The staff were helpful the food was really good the room we had was spacious and comfortable and clean. We had a beautiful Seaview on the whole had a wonderful stay