Macdonald Crutherland House
![Macdonald Crutherland House Hotel in East Kilbride](https://vr-thumbs.vacationrenter.com/480/booking/116079/313c46.jpg)
![Macdonald Crutherland House Hotel in East Kilbride](https://vr-thumbs.vacationrenter.com/480/booking/116079/5ab823.jpg)
![Macdonald Crutherland House Hotel in East Kilbride](https://vr-thumbs.vacationrenter.com/480/booking/116079/fd4a95.jpg)
![Macdonald Crutherland House Hotel in East Kilbride](https://vr-thumbs.vacationrenter.com/480/booking/116079/44eb9f.jpg)
![Macdonald Crutherland House Hotel in East Kilbride](https://vr-thumbs.vacationrenter.com/480/booking/116079/d7fad3.jpg)
Sobre este hotel
With a spa and award-winning restaurant, Macdonald Crutherland House is 20 minutes’ drive from Glasgow centre. Located within 37 acres of parkland, the hotel offers free parking and elegant bedrooms.
Comodidades
Piscina
São permitidos animais de estimação
Internet/Wi-Fi
Estacionamento
Lavandaria
Varanda/Pátio
Banheira de hidromassagem/Spa
Televisão
Acesso para cadeira de rodas
Ginásio/Centro de fitness
Jardim
Ideal para famílias
Mapa de East Kilbride
Hotel em East Kilbride
Razões para reservar
Ótimo para animais de estimação
Inclui comodidades essenciaisJardim, Piscina, São permitidos animais de estimação e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
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Comentários
3.5/5.0
Médio(1.932 Comentários )
7.0
Staff warm and welcoming, nice grounds. Nice pool and spa.
Breakfast could be better. Dated, in need of refurbishment.
7.0
Lovely location. Great spacious room and bathroom. Lovely staff. Food was delicious.
Property looks tired from the outside (main building needs painted and gutters fixed) rooms and bathrooms are dated. Restaurant feels like a dining hall not a proper restaurant.
6.0
Most of the staff were good esp housekeeping and some waitressing staff.
Run down, bathroom and rooms need refurbished and room was dusty but size overall was good and beds were comfy.
Pool areas needs updated
6.0
Nice surroundings
Rundown needs refurbed and some staff need trained on friendliness
1.0
Nothing.
Cleanliness :
Blood stained towel in room and musky smell in room. Raised it but nothing was done and towel wasn’t replaced either!
Staff:
Failed at all the bare minimum basics you’d expect from a hotel .
Tried to enquire about pool opening times and were met by rolling eyes .
Drama seating us for breakfast as apparently we were a “big table and there was no big tables available” Although confused, I said we were happy to wait but we were told there just wasn’t going to be a table available for us !
She had to get her manager . ( we were a table of 2 adults & 2 children! ) j
Manager came and started snapping at us as he was busy with something but did seat us in the one of the 4 obvious tables that could seat 4. .
Staff were overall inexperienced, extremely rude and unhelpful. Manager was the worst . Really really bad attitude.
Asked for a flat white at breakfast and was told we “ weren’t allowed that “ by this point I had already mentally checked out and couldn’t wait to leave. It beggars belief the place is still open .
Only pleasant person we came across was a girl on reception on our way out .
8.0
Breakfast was very good. We stayed 4 nights, the first two breakfasts (Sunday & Monday) were self service buffet style and my only complaint was that the only eggs available were scrambled (no alternatives were offered). However the Breakfasts on Tuesday & Wednesday were served and we had a choice of eggs.
We only ate twice in the evenings at the hotel. The first was a bar meal (the Beefburger) which was tasty. We also had one Dinner: the sirloin steak which was also good but a little expensive, I felt.
The room was good, we had been upgraded to a family room with two King Size beds and included a play pen!
The limited Dinner Menu, too many of the dishes included garlic or peppers which my wife and I prefer not to eat.
The driveway to the hotel definitely needs resurfacing in one or two places and two of the speed humps were particularly vicious!
Some of the Bathroom fittings were coming off the wall, all they needed was to have the wall plugs replaced and the fittings screwed back to the wall.
9.0
Didn't have breakfast
3.0
Pool was nice and clean.
Rooms very dated and stained celling and mould all over bathroom. Bath panel leaking. Bed not attached. Staff were unhelpful and unprofessional. Had to listen to bar staff telling us how much they hated their jobs. Waited 1 hrs and 45 mins to have starters and main arrive at the same time. Booked dinner bed and breakfast for me and my daughter and when checking out was told it was only for 1 included in price. Staff totally oblivious even after showing booking confirmation. Upgraded to a deluxe room which they tried to put a z bed in under the TV for my 11 year old. Allocated another room which had water bubbles on the celling and black mould in bathroom. Bath panel leaking so had to put 4 towels down when having a shower. Disappointed to say the least.
9.0
Friendly & helpful staff, very good breakfast and overall a relaxing and comfortable hotel.
Couldn't get a table for dinner in the restaurant (but meals were available in the Cocktail Bar).
5.0
Leisure facilities
Requires updating and staff very just stud around not doing much
10.0
Located in stunning grounds great facilities and the staff are lovely
Few areas could be doing with an upgrade but given the times it’s not a problem and it’s clean
1.0
nothing
the staff members where very bias and disrespectful, worst customer service experience ever
6.0
it is very accessible to where I need to be - the grounds - the spa
needs an update - no seating area outside the pool yet large expanse of grass , bit of a shame in good weather !
5.0
had gym
there were crisps on my room floor.
the shower was poor and bath waste didn’t drain properly when showering, so you ended up ankle deep.
girl at reception didn’t even ask how my stay was.
didn’t buy breakfast as extortionate.
room was tired and in need of update.
10.0
quiet location. good pool
nothing
3.0
The setting of the hotel is lovely.
On the whole the staff are totally useless. Staff stand talking behind the bar when there are dirty plates piled up on the tables. The property feels unclean. I sat in the bar looking at the sticky stains on the tub chairs. the whole holes feel old, tired and generally unkept.,
Staff have no idea on dealing with incidents and there appears to be no leadership in the hotel. at about 2.30am the alarm was sounded. Guests evacuated the building to the car park. A fire engine and 6 police vehicles attended. We all stood in the car park for over an hour and a half but no staff approached any guests to check on welfare or to provide any blankets to elderly guests or children. All staff remained in the building. We were eventually allowed to enter the building into a function room. Again no staff approached guests. the only interaction between staff and guests was an officious “manager” who checked on room numbers. No heating was turned on or no blankets offered. One small cart of tea and coffee eventually arrived. After another two hours we were allowed to return to our rooms. At no point we’re we approached by staff, not even a note slid under our door with some small explanation of the event we had been involved in. I asked a staff member in passing what had taken place. She told me that she could not discuss it and I would have to speak to a senior manager.
I really had a genuinely unpleasant stay at this hotel.
10.0
nice size room which was clean, staff friendly and facilities were great!
nothing to complain about although it was noisy on the first night with the laundry delivery but that’s not hotel fault
5.0
The room was comfortable. The hotel facilities are good. The food was good.
We had to borrow a power extension as there were no spare square pin sockets to charge our phones.
The bar staff were useless. On the first night they were unable to make my wife a Margarita (even although they had the ingredients) because it was not shown on their iconised till "so they wouldn't know how much to charge for it" On the second night they were unable to make her a Bloody Mary because "they didn't have the ingredients" - No tomato juice in a so-called 4 star hotel ?
8.0
family friendly, with a lovely pool. food was very nice and we really enjoyed the delicious breakfast.
8.0
staff were lovely and beds are super comfortable.
7.0
staff very friendly
room was cold shower not hot
breakfast nice but staff member under pressure -
2.0
drive up to property
staff/attitude/cleanliness/…
7.0
Bed was amazingly comfy!
Didn't seem to be enough staff on the bar during a wedding, or at breakfast. It took 20 minutes and further asking to get the tea and toast that we ordered when we arrived and vegetarian sausages never arrived after being requested. It's a shame that the few staff that were buzzing around didn't seem to acknowledge waiting guests
10.0
Really spacious suite with great facilities. Plenty of room for leisure within bars and communal areas. Staff made me feel welcome. Exceptionally pet (dog) friendly with enough space for pets not to interfere with other guests. Nice breakfast and evening meal. Couldn't have been better. I stayed in many nice hotels over a three week period in Scotland and Northern England. This was by far the best and it wasn't the most expensive either. Full marks. The staff were great.
Everything was spot on. Couldn't fault anything.
5.0
Nice location previous stays had been good
Luke warms water at (pm)
Toothpaste on the Tap
9.0
We Stayed in 1 of your family rooms it was exceptional, big beds, and was great my wee boy loved it. The breakfast had a great selection, and the servers were lovely.
When we first went into our room, we had an issue with our television not working. The staff were notified and despite a wedding being on were quick to fix the matter. My only thing would be your televisions need upgraded to Smart T.V.
7.0
young staff do their best best need extra training - we love the surroundings location.
like that the property had all been redecorated since our last bust although still small area from reception to Lucy area where wallpaper was hanging off - looked bad - GM should be checking such things
stayed there many many times over last 29 years - quite a way to go to teach the original service but you can see they staff are trying but I experience and didn’t seem to be any overall experienced leadership
sorry to see that the previous experience staff who had been there manny years had been finished !!
3.0
My wife said the massage was great
What was included in package was very misleading, told by hotel staff to contact booking.com about this, long story short got sent back and forth between the two companies without resolution.
Walls were marked in the room, shower wasn't great, steam room at swimming wasn't working but with no notice of this until you went in, sat down and realised there just wasn't any steam.
Finished my breakfast before receiving toast and tea. Was very disappointed and thus had been arranged for my wife who had recently been extremely unwell, would have been better staying at home.
7.0
Evening meal and cocktails were great
More thorough cleaning is needed as bathroom door was dusty and my nieces shower was a health hazard.
Personal peeve of mine is buffet breakfast 😒
Perguntas frequentes
Quanto custa este hotel em comparação com outros em East Kilbride?
O preço médio de um alojamento em East Kilbride é de R$ 559 por noite. Este alojamento é R$ 201 mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Macdonald Crutherland House. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Macdonald Crutherland House. Aproveite a água!
Macdonald Crutherland House permite animais de estimação?
Sim! Este hotel é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em Macdonald Crutherland House?
Encontramos 12 comodidades para este alojamento. Estas incluem piscina, são permitidos animais de estimação, internet/wi-fi, estacionamento e lavandaria.