Room was too small floors were uneven

Everything was good

Nothing to complain about

The hotel has a nice view over the Severn estuary and the staff are lovely.

The rooms are very dated and stuffy. The electric shower was either freezing cold or boiling hot, I tried for a good 10 minutes to get it to work as I needed to wash my hair, but ended up having to clean out the hairs from around the bath so I could have a bath. I found a receipt in my room from 5 days previous which indicates it wasn't that well cleaned. I booked a room for one, but did have to share with woodlice that kept trying to get into bed with me. I was woken up at 5:20am as the sunlight was coming through the curtains that didn't cover the window. All in all, I'm very disappointed for my stay, the price does not reflect what you get.

Great location. Good views across the Severn estuary.

Staff are really nice.Excellent bar and food is good.

My room was meant to be an executive room.But the first thing you notice was the bed.Hard as rock.Not comfy at all.Mattress and base are old.Part of it hanging down at the front.Marks on the walls.Damp in the corner of the room above the tv.Table filled with scratches.Very cold at night .Giving someone that blanket is a disgrace.On the table with the coffee there is a stain.Try and get some polishers in for the furniture.Also after you use the shower.It continues to drip.Came back from a party.Decided to have a shower and the water was cold.[It seems the shower and the heating only work in the day not in the night) so had to have a bath instead.Skirting boards need a good clean or repainting.Scuff marks on the wall which do not look professional. When you first enter you see tired furniture and cracked tiles that need replacing.It will need a complete overhaul if I was to stay here again .

Very goid

The fish cakes were mostly mashed potato

The night porter was great, we lost our key and was sorted very quickly

Sea view

Terrible experience! Poor quality of beds, rooms and breakfast!!!