W Santiago
Sobre este hotel
Rewriting the codes of traditional luxury, W Santiago is a contemporary design interpretation of the fascinating city of Santiago, mixing the boldness of the city with the beautiful landscape and the energy of its natural elements.
Comodidades
Piscina
Ar-condicionado
São permitidos animais de estimação
Internet/Wi-Fi
Permitido fumar
Estacionamento
Lavandaria
Varanda/Pátio
Banheira de hidromassagem/Spa
Televisão
Acesso para cadeira de rodas
Ginásio/Centro de fitness
Ideal para famílias
Mapa de Providencia
Hotel em Providencia
Razões para reservar
Cancelamento gratuitoReembolso total se mudar de ideias
Ótimo para animais de estimação
Inclui comodidades essenciaisPiscina, São permitidos animais de estimação, Ar-condicionado e mais
RRRR
Comentários
4.2/5.0
Excelente(898 Comentários )
Revisões 100% validadas
10.0
Lo que más me gustó del hotel fue la atención,la limpieza y sobre todo lo detallistas que son pase un cumpleaños 🎂 genial gracias a Fernanda y todas las personas que hicieron mi tan especial estoy muy contenta volveré muy pronto.
Todo me encantó
6.0
Pleasant staff.
Very tired rooms. Furniture chipped. Curtains stained. Poor lighting. Very poor and few electrical outlets.
10.0
La atención de todos.
Que durante la estadia, el servicio en la piscina fue mas o menos, la musica no la pudieron arreglar nunca, el servicio si .
10.0
Desayuno buffet y Pool con view to the city.
El hotel mantiene cerrado el spa y en la descripción de booking no lo menciona
10.0
Excellent staff, good location. Lots of good restaurantes nearby.
Mentions, Juan Pablo, Lorena(?), Francisco, Paula.
Lift system slightly confusing.
10.0
Excellent location, armosphere
Room lighting terrible
Fitness staff - rude.
8.0
The location and staff were amazing. A great vibe in all the communal areas. Nothing was too much bother. they arranged places to eat before we arrived and our pick up from the airport and all was perfect.
We stayed in a Wow Suite and it wasn’t WOW. maybe 15 years ago but now looking shabby. it didn’t spoil our stay as staff were so good we didn’t want to complain.
1.0
breakfast
I booked one type of room, when we got to the hotel they changed our room to another type. unbelievable!
7.0
The staff were very nice . The location is great.
Needs remodeling. Its quite run down.
9.0
so modern
gym opens late on the weekend and Japanese restaurant not open
6.0
location / service
small TV, no HD channels, chair was extremely uncomfortable….
5.0
Lost the W shine!! This not W quality, it is a worn down place in dire need of basic maintenanc. Everything is damaged, chipped and unpolished. Cigarette burns on furniture, stains in shower. Could also use a style upgrade, this is probably 15 years old. We had made reservations for Sunday dinner, but restaurant was closed (really). Rooftop has had better times and loud music can’t hide that. Breakfast is set up in W format, but has old bread and the rest of food looks tired, too. Staff is friendly enough, but they can’t make up for the loss of W shine!!
1.0
Breakfast item was less
Nothing as such
9.0
clean and well kept property, expected per its standards
breakfast could have been better
6.0
Nice view from room and pool. Some staff was nice.
Nothing you have in the room. No toothbrush, not enough shampoo . Coffee machine was broken (they changed), terrace was very dirty. When i booked a room i had bath on pictures. No bath i found in my room, only shower. Staff at the reception was not able to print a boarding pass.
STILL DIDNT RETURN A DEPOSIT OF 300 dollars (passed a week)
8.0
Breakfast was good. Good assortment
Sometimes crowded
10.0
Great decor, great beds, great food, great views, beautiful restaurants and common areas, just leave me here and let me live here please
Very expensive for late check-out if you are on the late night flight back to the USA
9.0
Everything was just perfect
To teach the reception you have to take 2 elevators, a bit uncomfortable
7.0
Pool
1 only person on the front desk at night doing check in and the same time receiving food orders from guest rooms
10.0
amazing big spacious rooms, great room service, staff was very nice and great location
sometimes a bit too loud at the lobby area, lots of corporate events and movement
9.0
The breakfast buffet is excelent with lots of choices.
The Japanese restaurant is fantastic. The location is outstanding, close to restaurants, shopping centers and very convenient.
the gym is shared with the buildig and closes at 2 pm on weekends,
7.0
the staff was very friendly and helpful, it was our 25th wedding anniversary and the hotel gave us a complimentary champagne and Axel from the reception made us a beautiful card.
the room was not very comfortable, the room was a corner unit but the shower had view to the exterior and I felt watched since it dis not have a curtain or something more private. The bathtub in the room only had hot water, it was not possible to regulate with cold water. The pool area has beautiful view but the furniture was old as if it has not been renovated in many years. Overall the hotel needs an update. The breakfast was not anything special.
8.0
When I made the check ou the hotel charge me with a diferent value than the value made in reservation. 1 minute after I noticed, asked for the reiburshemnt and till today, a month ago, I didn't recieve it.
10.0
the room was amazing, but above all the staff. Particularly Daniela Aramayo offered us everything we needed on a timely fashion to make our stay perfect
shower temperature was not hot enough (room 1001), needs a minos maintenance
8.0
clean comfortable in a lovely area pool has great views
odd set up-there are multiple lifts with very few signs to say where things are. the gym remains a mystery to me. many of the staff don’t speak English which is fine of course but when there are no signs and three or four sets of lifts to access different areas it’s a challenge to navigate the place!
the pool is glorious but odd set up with no showers (they’re used as storage rooms) or lockers.
the limited English meant my transfer took me to the wrong location afterwards, the hotel has not reimbursed me for this cost; it’s a shame to say I should have used Uber.
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Providencia?
O preço médio de um alojamento em Providencia é de R$ 336 por noite. Este alojamento está R$ 30 acima da média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em W Santiago. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em W Santiago. Aproveite a água!
W Santiago permite animais de estimação?
Sim! Este hotel é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em W Santiago?
Encontramos 13 comodidades para este alojamento. Estas incluem piscina, ar-condicionado, são permitidos animais de estimação, internet/wi-fi e permitido fumar.