Huge hotel. Tasty breakfast. Had all amenities needed in the room. Big shower, big bathroom. Stayed in penthouse, nice view from private pool on the roof

Hotel and rooms are super old. As soon stepped in to the room saw the standards and was very disappointed for the price paid.. Phones in our room did not work, we told reception when checked in but did not do anything. After turning on the AC very bad smell of poo started to come… asked for room replacement, did not have one.. and we paid for penthouse which was not cheap. Overall cleanliness very sad, dirty shower.

فندق فوق التقييم شكراً لكم

الحجز مسبح خاص وبالواقع ليس خاص بسبب ان اللي ساكن فوقك بإمكانه النظر في المسبح والجلسه الخارجيه

Very clean and nice territory. The whole territory is like a garden. Good SPA.

الموقع .. في مكان هادي جداً ومناسب للشباب او العوائل بجانب سوبر ماركت و تحويل عملة والبحر والفعاليات ومحل ايسكريم وفظور الاوتيل نفسه تصميمه شراحة المكان .. بكل شي جميل

خدمة العملاء .. 3/10 يعني اذا تبي حاجة اطلب منهم قبلها بساعتين

Alles was prachtig. Het ontbijt was geweldig gevarieerd. Dichtbij het strand op loop afstand en het centrum. Zwembad was ook heerlijk. Ik kom zeker terug.

Niets.

Excellent hotel with fantastic facilities, location could not be better, across the road from the beach and restaurants, shopping etc steps away. The pools in the Paradox were beautiful and everything was so clean and well looked after.

Nothing.

Location was good, opposite beach and short walking distance to all restaurants, shopping and nightlife. F&B manager and pool bar staff were great.

We booked the penthouse Villa king with plunge pool on the rooftop. When we arrived to the room it was completely heat soaked so would have expected the air conditioning to be on knowing guests are arriving). Once the air was turned on it took forever to cool and they had to re-gas the A/C which then fixed the problem. Once in bed we found a popped balloon in pieces under the bedsheets which gave us quite a surprise. Whilst the bed was made it made us think they did not change the bedding from previous guest? The shower cubicle had many long black hairs accumulated throughout (pictures shared with front desk staff). Hairs surprisingly after bringing it to their attention were not removed throughout the cleaning of our stay. Private courtyard could do with some upkeep and the wooden slider door to the outside was extremely hard to open and needs maintenance asap. With so many areas and spaces around the pools there were no smoking designated areas only a bin on the outside. Considering the price for the room it’s not worth the extra money and would be better spent on a sea view room. There is no view from the room or the rooftop plunge pool only into neighboring accommodation and gardens. They gave us two hours free for late checkout however after the housekeeping issues would have expected the other couple of hours free although we willingly paid the additional cost.

المكان جميل وقريب من الشاطيء

Very good location Cooperative staff Comfortable Resort layout Clean and secure

Breakfast space during peak get congested Non available of Halal food at the breakfast

La atención del personal del hotel es spectacular, desde que llegas hasta que te vas están al pendiente de lo que necesitas. Las instalaciones están en excelente estado y el hotel tiene muchas amenidades. La relación calidad-precio es excelente y la comida del restaurante es muy buena.

Nada, todo es perfecto.

Well located, next to beach and town. We had a cute little house with outdoor shower, we really enjoyed.

The pool closes at 7pm… too early! And we came back late one night by and the AC was down. Couldn’t sleep, we were in a sauna…

Beautiful resort

Obiekt z dużym tropikalnym ogrodem na rozległym terenie. Bardzo dobre warunki - apartament przy samej plazy. Dobre śniadania.

Es un complejo muy grande que tiene todas las comodidades. La zona de piscina muy bonita. El desayuno muy completo y rico. El spa perfecto. Una estancia muy agradable. A un paso de la zona de restaurantes, comercios y bares. En frente de la playa!

Wij hadden een cottage gehuurd voor 3 nachten. Prachtig huisje met ruime kamer, complete badkamer met apart bad en douche en zelfs een buitendouche! Wat een heerlijk tropisch resort was dit! Prachtig onderhouden tuinen en vele verschillende soorten verblijven. Prachtig zwembad. Welness aanwezig. Megagroot maar toen wij er waren gezellig druk. We kunnen ons voorstellen dat als je hier in het hoogseizoen verblijft, het misschien te massaal wordt. Alleen de weg oversteken en dan ben je op Karon Beach. Meerdere 7/11s en restaurantjes, barretjes op loopafstand aanwezig. Het ontbijt was zeer uitgebreid, mooi opgemaakt met een zeer ruime keuze. Het personeel was zeer vriendelijk en behulpzaam. We werden zelfs gebeld door Anna (manager) of alles naar wens was en of ze nog iets kon betekenen. Patong Beach is niet te lopen, maar met een tuk-tuk goed te doen. Superverblijf gehad.

The breakfast buffet had good options and the staff was very polite

The facilities in room

Everthing especially the staff who got the buggy who drove us to the beach as my husband couldn’t walk long distances.

Number of stairs

النظافة والموقع

المرافق وبعده عن الشاطئ

The hotel is located near Karon beach, it isn't waterfront, but it's an oasis in a centre of a busy life, surrounded by immaculate green garden. We have had 3 villas booked, 2 with private plunge pool and one garden villa. The hotel is spacious, and you need to be ready for some serious walks, which we didn't mind as the space allowed the guests to be comfortable and have a peaceful stay. The facilities are fair however the hotel requires urgent maintenance and bathroom renovations. We were highly disappointed with the tiny in bath shower, to which my husband didn't really fit. The rooms were also quite small, especially with an additional bed for the child. Pool however was fantastic! It was cleaned daily and maintained well. Staff in the whole hotel was wonderful! Friendly and helpful. It's definitely good value for money, I think the biggest high light was location, as the hotel offered quiet space, just walk away from restaurants, beach and busy street life.

Let's start with the fact it is not a 5-star hotel. This needs to be changed. As mentioned before, the facilities are very run down, especially the bathrooms. The breakfast is ok, but it isn't amazing. The food was edible but lack of quality coffee and variety during our stay was quite disappointing, especially that it costs 550 bath per person. In general, the service at the hotel is very expensive, the food and drinks are extremely expensive. The food was good, but not adequate to the price. The cleanness and room service are lacking (especially for so claimed 5-star hotel), the bathrooms weren't cleaned properly, and towels smelled (old towel smell). Both pools although wonderful to use, had multiple cracked tiles on which both my child and husband cut their legs. What I really didn't like was that kids club was closing at 6PM and was unavailable for guests just to play at, I didn't have a need to leave my child but have a few minutes play. All available art & craft was excessively expensive - I'm talking 350 bath for a painting, and no one would inform you about it until child already started painting. Secondly, the pools would close at 5PM. This is unacceptable. In the country where you spend most of your day in the pool, this shouldn't be the case. The sun wasn't setting until 6.30PM so I don't understand this rule at all.

Posizione

Poco disponibile alle richieste

Clean, spacious, modern, quiet, nature, gym, close to the beach, sea view

Can't come up with anything atm

Belles piscines, proches du centre et très beau cadre. Superbe petit déjeuner et proche de la mer.

Balcon avec vu sur les toit plats de l'hôtel

piscine super, plage très proche, joli parc arborisé, vraiment un hôtel remarquable

que les prix sur la carte du restaurant soient net et pas brut, c.a.d. sur le prix affiché vous devez ajouter pas mal de taxes et charges

Magnifique lieux ! Je recommande

Rien

非常失望，价格1000多rmb一晚，体验却非常不好，踩大坑了，不会再入住这家。 标的5星级，最多3星，和国内的没法比。 设施非常落后，椅子只有一个，床头柜连纸巾盒没有，空调像是吃了炸药，开低档风的噪音都贼大，睡觉都睡不好。 总之非常不推荐这家，谁住谁踩坑！

חדר חלום!! מלון מפנק. המלון צמוד למרכזי הבילוי וכן לשוק קארון. מלון גדול אז צריך ללכת קצת אבל כייף ללכת בו.. גנים יפים הרבה שטחים יפים במלון אפליקציה נוחה לשימוש במלון.

הייתה לנו בעיית עם הדוד ולא היו מים חמים בחדר. פנינו באפליקציה ובאמת באו לתקן אך לא הצליחו לתקן את הבעיה ופניה שנייה שעשינו כלל לא זכתה למענה.. זה מאוד פגע לנו באפשרות להנות מהחדר (לא יכולנו לעשות אמבטיה וגם מקלחת היה קשה..). זו סיבה רצינית לא לחזור למלון למרות שכפי שרשמתי המלון מדהים..

The staff were great. I both booked a few hours before arriving and mentioned the trip purpose. They got the hint and decorated the room. And when we arrived They knew who we were and got us quickly checked in and sent off to the room in a golf cart. So that aspect of the staff I give them 10 stars. They also have easy parking. And the main pool looked nice.

Honestly, a lot. It was the cheapest pool villa I saw by a wide margin, but the pool was more of a tub, and the outdoor and indoor spaces were small. Privacy was ok for next door, but the room above and the people walking nearby can can see you at some level. The bed was hard but not terrible. The shower had no conditioner, just shampoo/conditioner mix. The location was reasonable to get from the entrance to the nearby shops and bars, but the facility itself is massive, and they don't offer golf cart transport besides the check-in and I assume check-out, but I did t utilize it. So getting from the room to the entrance takes way longer than the entrance to the shops. You feel a bit trapped knowing that even small things will be a long walk. It's no big deal for me staying 1 night, but if I stayed a long time, I would have been annoyed. It didn't really feel like a 5 star place, but with only 1 night it's not a good way to judge. Actually upon reviewing what I booked it looks like I booked the paradox plunge pool rather than the king villa with plunge pool. My fault. Perhaps the king villa would have been more grand. And it's nearly the same price anyway. Regardless, if you're here for a short time and don't mind walking and firm beds then I'm sure you'll like it. The staff was great, the pool looks nice, and it's nearby to shops and such so definitely not a bad option in the area. Just wasn't exactly what I was looking for. :)

The property is big, lots of areas for relaxing walks. It is quiet and peaceful, yet the vibrant atmosphere comes into play as soon as you step out of the comfortable hotel.

The pricing is slightly higher than similar properties in the area.

Es ist ein wunderschönes Resort!! So gut gelegen und der Strand beim Hotel ist sehr schön. Wir haben eine Villa gehabt, also mit Zugang zum Coco Pool und das würde ich sehr empfehlen.

Das Frühstück ist sehr gut und auch abwechslunsreich. Wir haben nur einmal im Restaurant gegessen und es ist nicht schlecht aber die Restaurants in der Nähe sind viel besser und aus Preiswerter.

Close to action and beach

Very loud street noises through all hours of the night