Great food and comfortable bed

Great staff

very good breakfasts and dinner

bathroom rather small

The receptionist who also doubled as the waiter at breakfast was excellent. Very welcoming with good attention to providing a high level of service. The hotel location in the middle of the very attractive High Street is also very convenient.

Overall the hotel has a tired interior although the dining area has been refreshed and is fine. Parking at the hotel itself is minimal, really only room for two cars. There is a lot of on street parking in Long Melford but it is only by chance that we were able to park relatively close to the hotel.

Food was excellent - both breakfast and dinner. Good location on the main street.

Room rather basic but adequate for a pub/hotel of this type.

Not enough comfy seating area outside of room.

The lovely village and shops

The room could of had black out blinds so when it get light it dont light the hole room up at 7 am

Friendly & competent staff. Location: walking access to Long Melford’s shops/antiques, easy on-street parking. Food: interesting dinner menu (but not pretentious), well-cooked & presented, generous breakfast. Rooms: separate block at rear so quiet & comfortable - but see downsides below Good room facilities but NO WI-FI!!

Wi-fi is rubbish - urgently needs sorting. No internet access in Room 15 - had to go to main building & sit outside office to get any Wi-Fi. Lack of internet means we’re unlikely to stay again, unfortunately. Rooms: inconvenient in separate block, up outside stairs at rear - have to go outside in winter to get breakfast/dinner. Suggestion: buy glass tops for all room chests/tables - protects wood, value for money & saves waste!

The room I was in (7) was small but nice, my main complaint is that the mattress seemed worn and old, and it was boiling hot in the room, I tried turning the radiator down and opening the window but that didn't work. Having said this, I had dinner there one evening and the food was amazing, and all staff I met were so friendly and lovely

Breakfast, room and evening meals were all excellent. Staff were all friendly and we would have no hesitation in staying again.

As with most hotels, only one easy chair was provided in the room despite the fact that it would usually be occupied by 2 people

The staff were all very friendly and helpful, with quick and efficient service. They even popped a candle in my sister's roulade and sang happy birthday. The food was absolutely delicious and perfectly seasoned. The bedroom itself was fine and the bed comfortable.

The carpark was tiny (though there was free parking on the road close by). The decor was a little tired and it would have been nice to have had the heating available as the nights were a little chilly. I think they were a bit short handed.

Staff very friendly and helpful. Had dinner twice at hotel and excellent both times.

Rooms need updating.