The cleanses of the room.

I booked in through booking.com and paid immediately for the room. Upon arrival I checked in and was prompted for my card. A staff member suggested this was just to confirm the booking. I actually paid twice for the room! This happened on the 16th April and I have phoned and emailed , been advised they will issue a refund, but still have not received it! I had to spend the night in my car as I did not have the available funds to book my next stay at my new destination.

clean and convenient

twin beds too close together

nice and cosy

in the morning some of staff open the door without knocking the door it’s not acceptable at all

booking.com

no phone in the room or shampoo and conditioner

Hotel is really clean and everything is exactly what you'd expect from a Village Hotel. Breakfast is great, lots of choice available and the menu on an evening has options for everyone too. For our work event it was perfectly situated.

The parking info is a bit confusing, I'm hoping we haven't got a ticket as we arrived on a Friday and left on Monday morning. Every day inside the lobby there was a screen that said 'Parking is on us today', including the Sunday night so I hope that still counts.

Clean rooms and downstairs area friendly staff

We thought the gym pass would have been included in your stay, but wasn't.

Nice rooms, comfy bed.

Food at Xmas party was not as good as expected for the cost

The place is nice and clean the rooms very comfortable and room service very helpful

The hitting fan very noisy, the tv not working properly, food not tasty and dry

The facilities.

Nothing

clean and well presented. staff friendly and helpful and good facilities within the hotel.

the room was extremely cold but housing keeping sorted and placed a heater in the room to warm it up.

Premises

Tv remote battery not working .All night had to keep TV on Hand wash body was empty bottles . No service