The staff and the food are fantastic, with the evening meals matching some of the best food we've ever experienced.

Food was simply amazing, Facilities were well equipped, clean and comfortable. Sauna was very nice while indoor pool was big enough for several families to use it at the same time and with few hydro-massage functions which were very helpful after a long day of skiing of hiking. Children's playroom was somewhat small but had a nice climbing wall and few toys/games/books for the little ones. Not intended to spend hours there but enough to occupy the children while parents can enjoy a drink or finish the dinner in peace. Outside was a nice playground which can be handy during warmer months. Staff was friendly and very helpful. Ski room was very "user-friendly", even sport shop was 20m away and bust station 30m, perfectly optimized to just grab your skiing gear and head to the cable cars in a matter of minutes.

Room was too hot and we couldn't find a way to regulate the tempature, it was simply too hot during the night and as it was a winter time it was not an option to keep the window open for the whole night. To be fair, we did not pursue the topic with reception, perhaps there was a regulator somewhere hidden which we did not find. :) Otherwise, amazing room.

Food was good and the hotel is nicely located in the village. Getting to the glacier requires a car or a bus ride.

The single room was small as is to be expected but the bed was surprisingly short, too short for a 190cm person. The spa area was Ok but got crowded at peak time in the evening.

friendly staff. good facilities

Nice relaxing time with good food and friendly staff

We were half board, so drinks not included. We didn't know that tap water also wasnt included. €5 for tap water with our meal. It was more expensive than the beer. The pool was lovely and relaxing unless there was children was there. Would be fine if it was a hotel with a pool. But it was advertised as a wellness area for relax and massage. But when kids are cannonballing in the pool and screaming, it's not particularly relaxing. As it's very echoy in the pool area when noisy

great hotel and friendly people

- comfortable room, silent and warm - all in hotel is clean, rustic and elegant - dinner is a very good surprise: a fine dining dish: delicious salad at your discretion, a surprising aperitif delicately cooked, a delicious soup, main course meat or fish precisely cooked, a tiny savory desert and, for gourmet, a cheese plate at your discretion - all personal was polite and respectful - cleaning the room during breakfast - spa, massage with very professional personnel, a comfortable salt sauna - free ski bus for all slopes in Stubai and station a minute, 100m from hotel - useful ski room at ground floor

the water temperature in the pool was too low for our preference.

A hotel where you feel a family atmosphere. everything is always perfectly prepared, the food was one of the best we had in Austria. We had a newly renovated room, comfortable beds. The staff is really very accommodating.

great food, great location

rooms a bit old, swimming pool water not hot

My daughter and I had a fabulous stay at Hotel Stubaierhof during the first week of 2023. We flew direct from New York to Munich and took a train connection from the airport to Innsbruck via Munich East station (about 3.5 hrs total). From there the Hotel staff came and picked us up in their shuttle (about 25 minute’s drive). The journey should be quicker via rental car (about 2.5 hrs drive according to Google maps) just check first in case you need to apply for an international driver’s license for Austria. The hotel staff were super friendly and helpful. The hotel itself is beautiful with traditional wood carvings and wellness amenities although we spent much of the time on the slopes of the Stubai Glacier. The breakfast is a must and provides an excellent start to the day. In the afternoons from 3-5pm the hotel hosted a selection complimentary cakes (Kuchen) which my daughter loved and turned out to be the perfect combination after a big day of skiing when paired with a nice cup of tea. The town of Neustift is cute, had an outdoor ice-rink and a decent number of restaurants for its size. You can also take bus that runs frequently into Innsbruck (45 minutes) for 4 euros each way to enjoy a bigger city feel for an evening. We stayed for 4-nights with 3-days of skiing and planning to return for a longer stay with the whole family.

Everything was nice, clean and comfortable, but first and foremost the straff was extremely helpful and attentive! A baby bed was prepared for us in the room even though we had forgot to ask for it... many great tips on activities was provided (and a free pass for the lifts in the area), and when we forgot a minor personal item in our room it was promptly sent to our home. First class service especially by the front desk staff.

While offering free charging for electric vehicles is great, we were not able to use the chargers since the parking spaces were occupied mostly by non-electric vehicles.

the hotel is set in great location, perfect for outdoor activities. On checking in we were given a pass for the duration of our stay that enabled us to use all the local ski lifts to access the mountains and also use the summer toboggan run, brilliant fun. The breakfast was substantial and the staff were extremely helpful. We arrived later in the evening and the staff allowed us to use the Spa/Sauna facilities, keeping them open longer for us, this was greatly appreciated after a full day of driving.

Everything was very good, staff was very friendly and accommodating to our every needed.

Except for the very rude gentleman at the breakfast, literally telling/jelling at us that we could not sit at a table because “that was not our table”. interestingly enough we were the only ones in the restaurant, he did not care to explain just kept repeating that one sentence

Staff very attentive - welcomed with a complimentary beer. Special call out to Bernadette who gave us great recommendations for walks. Also when I left my ear buds behind me in the room they contacted me to arrange their return.

Very little- our door lock did stop working during our stay but the hotel staff were quick to attend to it.

it has all the facilities you need and is in a great location with so many things to do

Wonderful, family run hotel in the heart of Neustift. Friendly staff, excellent breakfasts, and very nice outdoor space.