Beautiful

Elevators were lacking. Took a long time and staff also used them for cleaning

It’s on the river

The elevator are not enough

Facilities and room was good

Staff can't speak and understand English. Not much vegetarian options in breakfast.

Nice serviced suite-style apartments. Comfortable bed. Nice view of Hangzhou, its river and skyline.

There isn't a restaurant except for breakfast. It is made for self-catering, with cutlery and cooking items, but the only shop in walking distance is a small corner shop. This area is under development, so most of the surrounding buildings are under construction.

Ultra modern spacious apartment overlooking the river. It's better than Shangri-la, Hilton , Hyatt Mandarin hotel in Singapore.

Nil

Good service.

A bit noisy, but it is not a big problem and will be quiet after the construction nearby.

Very pretty rooms with very nice removing and very new but...

Have BED BUGS not only 1 room they change us to another also have we check 6 beds!! All have no take the big 3 rooms as no clean