Location

On being directed to our room the woman on reception was quite grumpy when I asked if there was much road noise as we were upstairs road frontage. She said well what do you expect when you book somewhere in town, and had you booked direct instead of booking.com we may have been able to accommodate you but we are now booked out. I said my husband was elderly and could we have some help lifting the 2 heavy suitcases up the 2 flights of stairs, and was told there was none available. Room spacious and adequate, but very dated, and no net curtain at the window so everyone could see when they walked past. There was a lot of street noise as road works were being done.

The shower had excellent pressure

Everything was fine

It’s right in time . Very central . Loved having sky tv and appreciated the extra blankets which we ended up using .

It was absolutely FREEZING . There was an oil heater in the room and it took hours to heat up . The beds also need a bit of love and the room could use a renovation . The shower pressure is terrible .

Great right in town the unit was prefect every thing we needed

Was quiet even though in the centre of town

No lift to our 2nd floor room. Couldn't park anywhere near our room. No kitchen facilities.

right in town so very handy to all shops and amenities

nothing

Very good location, central. The rrom was warm and inviting with a perfect layout for our family.

No Breakfast.... Great Lication

Staff more helpful

Central location

No kitchen

The hotel manager Ken was awesome ,our ferry was cancelled ,and needed ideas how and who to go with to get our car from Picton to Tauranga, and he connected us with somebody on the spot. Thank you so much Ken appreciated it immensely. Venus & Paulette

Location good. Room fine. Nice and clean.

cupboards under sink awkward to access.

Awesome central location

I hit my head on the bed head board! Haha

location

it is a bit tired. needs up dating Needs block out blinds as very bright lights going all night on out side balcony

Convenient location for shops, cafes and town wharf. Daily room service.

Our room was dark and the decor very dated. The kitchen was in a 1970’s time-warp and fridge very noisy keeping us awake at night. The Wi-Fi was terrible - we enquired about this and we’re told it was due to the previous day’s storm. It was still as bad the next day which was clear and sunny. No air conditioning. Lack of any view. Poor value for the quality of accommodation.

Close to the ferry and central location in the town

For a transit hotel where people need to check ongoing connections the internet connection was appalling. It costs virtually nothing to install a hotel wide wifi coverage so it seems a great oversight that this is not done already. The kitchen could do with some eye level cupboards.

Perfectly situated for exploring the town and the ferries, very comfortable

The bathroom door did not fit well, some small debris from wind falling in skylight over the bed

handy location, and they had a family room

very very very in need of an update. hasn’t been updated or renovated/repaired since it was built. price wasn’t cheaper to compensate for this, either!

Excellent location, great service and very clean rooms. We have boys aged 11, 15 and 17 and the apartment was too small for all of us but that’s due to no fault of the motel.

very friendly owners and convenient location in the middle of town

accessible

needs upgrading

Proximity to ferry. Close to shops ,restaraunts etc

Great location! Super handy to everything

Very Dated, needs an upgrade, redecorating etc

Great location, very central. Clean room and good price.

Small room, not enough seating for our family.

Great location

wifi was poor