Food was great and big variety. Entertainment staff were amazing. All staff members were very friendly and helpful. Suitable hotel for everyone!

The transfer from Dalaman airport to hotel was quite a while but nothing to do with the property itself.

comfortable and quiet place food nice and all drinks

the beds very old fashioned and not 5 stars hotel stander

Dining Room was very clean and good food offered, staff was great friendly helpful and attentive. Very close to promenade, took advantage of the spa, which was a great service offered

the shower head was not working .

swimming pool was good, quite enough sun beds

been to Turkey 4 times, this is the worst I’ve ever been to. it’s not a 5 star hotel, dirty, old, grumpy stuff and waiters. dirty table cloths, moldy food. I regret booking the hotel, definitely don’t recommend it.

Nothing

Booked all inclusive, checked in at 3pm and had dinner at 7pm, after a few hours My brother and I got sick with puking and diarrhea, checked out the next afternoon (a day early) with no compensation and kept getting told no one else complained about food poison which is so typical for them to say

- Fantastic food, particularly lunch and dinner time that caters for all tastes. - Very hard working restaurant and bar staff who were always polite and efficient. - 27-34c weather the whole time we were there (end of September) - Clean spaceous room - Beautiful lobby/reception area - Large poolside area with water slides and bar - Fantastic spa facilities and manager (Speedy) -Good hotel facilities - 10-15 minute walk to the high street/supermarket and 15 minute taxi to the marine port if you plan on going to Rhodes for the day. - We would stay here again

- We arrived at 11pm, bellboy took our cases without giving me a chance to do it myself and then awkwardly lingered in the room until we gave him a tip. - No replenishment of tea/coffee in our room. - No replenishment of toilet roll (had to ask at reception) - Watered down alcohol for the all inclusive drinks - Although we liked the animation team, the overall hotel entertainment on offer was below par for a hotel rated 5 stars. If you stay for more than a week, be prepared to watch the same cheesy stuff again. - Half way through the holiday, a large chavy UK family arrived and were disruptive, loud and obnoxious and the whole vibe of the hotel was impacted. I know this isn’t the hotel’s fault but they didn’t really do anything to calm them down either and the family became a talking point with a large proportion of hotel guests. - Be prepared to wake up at 7am if you want a sun lounger by the pool. Again not necessarily the hotel’s fault but they have a sign which says they will move towels that have been unoccupied for more than 2 hours. That did not happen unless you were on first name basis with the pool manager Charlie. On one occasion 4 guests didn’t use the sun loungers they “reserved” with their towels until 4pm. Bit of a pi*s take. - Although the food was fantastic and there was a lot of choice…they weirdly only served one style of bread (standard loaf) and never had any pitta bread, flat bread etc. bit bizzare considering the culture and food they serve. - Check out time is ridiculously early for a 5 star hotel (9am), particularly as the only shower facility available is in the spa area, which we only knew about through word of mouth and not the reception staff. They do say they will try and accommodate your need and extend your room if it’s available, but ours wasn’t and the guests that were offered it had to pay approximately £40 for the privilege.

Food

No kids games. I would recommend enhancing the pillows quality and add or replace with 2 big pillows

Spa was amazing water slides were a great addition good facilities overall, food was okay and a good hotel overall

Staff could have been friendlier and the rooms could have cleaner as we’re crumbs on the floor from the last stay and bathroom wasn’t up to the highest standard. No beach space which is important in Turkey.