All the staff were very friendly and helpful, particularly Yoginee who made sure we had all the information to help get us settled in :)

The location and facilities were lovely. Pancakes and cocktails were good. The inclusive package included most drinks and it was never necessary to have to spend outside of the package.

While staff were friendly, many did not speak English or understand when being asked something. The buffet at breakfast and dinner always seemed chaotic. There appeared to be too many guests to service at mealtimes, and food often ran out and it was sometimes difficult to find a table to sit at. Meals were also not always up to scratch.

The location was good and has its own little sandy beach. The majority of staff are happy and beautiful people. They are friendly and you can see them working very hard.

The lack of staff is making an impact on how the guests are managed within the resort. The staff they have are wonderful, and I’m sure their trying to recruit, but there just isn’t enough staff for the amount of guests. The first week we stayed was very busy and the staff were stressed, it was school holidays. The second week was more chilled and you could see things being attended to. On the first week we asked daily to have our safe opened as the previous guests didn’t leave it unlocked. On our first request they came to the room but the equipment was faulty. They said they’d be back the next day to assist and we were happy with that, but they never came back. We continued the request daily but nothing happened and we feel this was because their overwhelmed and tired. Another example are tables not well wiped down between guests in the dining hall and the placemats were often sticky. The turn over of guests is quick and again I think more of staff shortages. The staff in the dining hall work hard, none of them are lazy we’d just like to see the odd spray bottle sanitising the tables instead of an old dish cloth. The al la carte menu is overpriced, the food wasn’t amazing and the service very slow (over an hour). Tip: Head out the gates of the resort, turn left, and walk about 150 meters and you’ll see Sindra Snack on the right. Great for lunch, delicious food & good prices. If you need a Taxi, don’t let the resort help you. I was told a place I needed to go was 30 minutes away and a return fair would be Rs 1000. I walked out the gates of the resort and multiple Taxis stopped (they always do). Turns out my location was 7 minutes away. On 3 occasions I went to Triolet for Rs 600 return. Whats app Ijaaz on +23059170400. We even used his service to head to the South for a full day trip for sightseeing. This was Rs 3500. Airport transfer Rs 2500 (for multiple passengers) in a comfortable van. We also didn’t like being bribed for a good review on Booking.com.

The entrance is really beautiful & the food at the sandy lane bar was delicious. The staff at reception were also super lovely & accommodating. The private beach/bay is nice with a volleyball court & lounges. It's also nice having an adults only area.

The rooms aren't very big. The staff with the exception of the reception staff could do with a little more training. The food was lacking a little (most of it is gone & not replenished).

Nothing

horrible experience from the start. Found a long hair in my welcome drink which they had to of course replace. They changed our room with no explanation when i asked at least 5 times. Food had no flavour, breakfast juices all severely watered down. round beach chairs had no cushions so not even comfortable to sit or lay in. I booked taxi to airport at reception and it took 3 days and 4 people to even try to make a booking only for me to find out on the day of departure my name hasnt been confirmed for booking but all my other friends are confirmed. then getting ready to call a cab for airport, im told the driver is waiting for me and they did confirm my name. so the staff are absolutely incapable of doing anything right and the only person who seemed to finally in the last minute notice all the wrong doings was the hotel manager who was very angry on my behalf for the lack of customer service i had during my stay. During the morning and evening around breakfast and dinner all we saw was chit chatting on the side from the staff always the men

Weren’t aware that one restaurant was at an extra cost this needs to be made clear at booking stage. They need to provide draws in the room for clothing

The staff.

The weather and there was limited air circulation in the superior room

Veranda is a lovely hotel situated on a beautiful beach. There is plenty of storage in the rooms and the beds are super comfortable although the family room is a bit squashy. The gym is well equipped compared with most hotels although it is quite small so not ideal if more than 2 or 3 people training at a time. The pool, bar and beach areas are all lovely. They have a wonderful spa, but they are busy so prior bookings are necessary.

Unfortunately, the food is very substandard. Luckily however, we only booked a bed and breakfast package, but on the 2 occasions we had the dinner buffet the food was not well cooked and was very bland. On the first day, we ordered lunch from the a la carte menu and it was very overpriced for the food. My sister and I ordered the chicken Caesar salad which arrived with about 8 pieces of lettuce and a few pieces of over cooked chicken and an egg that looked like it have been cooked for 20 minutes. No croutons, no parmesan and no dressing....even though they were mentioned on the menu. My son ordered a burger which was tiny but OK in flavour. After much resistance, the manager eventually agreed to remove these meals from our bill.

beautiful, clean and exactly as described

No non-smoking areas

Room cleanliness was good

The food service was very poor. No tag on menu buffet. We had a bad resto service. Prawns was half cook. Veg menu was very limited and no speciality.

Polite staff, nice atmophere, room is fully equipped.

Unfortunately, the food was not variable enough indeed, however it was ok.

nice place, basic for the standard in Mauritius

the quality and variety of food can be improved

A quiet and peaceful beach

No variety of food. Water not provided for dinner - had to pay extra for water.

the reception area the beach the animation team especially Ronin restaurant view and decor

room not that clean bathroom design in comfort room

Friendly staff, nice beach & comfortable rooms. we had a nice stay!

Unfortunately, there are not that many restaurants around that you can easily reach by foot.

- Upgraded room for our honeymoon which was very nice. - Honeymoon dinner provided on the beach. - Complimentary foot massage at the spa. - Private beach right outside the room. - Nightly entertainment - Infinity pool with amazing views and sunsets - Staff checked up with each room in the evenings to ask if anything was needed. This was a super nice service and convenient.

- Drinks for dinner were charged including water. - Limited variety of food at the buffet. - Toilet didn't flush very well. Had to flush at least two times and wait 15 minutes between each.