Only bad thing is noise from the street. Wakes you up early.

nothing

everything

The location is perfect. There is access to a pool and beach straight over the road, a fully equipped gym and the food was lovely. The staff were very helpful.

Like most of Thailand some of the hotel could do with a bit of a refurb but for the price and location it’s fine.

The location is perfect and you can use the sun loungers on the beach. And you have free access to a good gym.

Where to start? On arrival the lights were out, nobody was on reception, and the smell of human excrement from the downstairs toilet was overpowering. Welcome to the White Sands Princess! After check in at the sister hotel Lagoon Princess, the lift wasn't working, neither was the phone, nor the safe, nor the tv! The safe could only be used with a key, on the room key fob, which meant to open the safe you had 20 seconds before the room was plunged into darkness! The room was ok, and quite big, with a nice balcony, but the bed was rock hard and there was never any hot water. Only one lady could speak or understand english, and she was lovely, patient and helpful. The rest really didn't want to know. There were never any towels at the pool, seldom any bar staff, and I found the room cleaner sat on the floor of the room next door, playing with his phone, for over an hour. I also waited 2 days for a bed comforter, which never arrived. The second day, all the dirty laundry bags and rubbish was sitting the whole day in the corridor; I came back from the beach to find a 3 foot monkey tearing the bags open. And they have the cheek to demand a deposit when you check-in! I didn't try the food...

The area this resort is in is better than most

Breakfast area could use more variety

Location

Cleaning staff were useless. Had our room cleaned once in 4 days.