Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:This house is amazing! Very large with a guest house. House is very clean and has plenty of amazing towels and extra blankets. Secluded but easy access year round. Loved it!

Nice getaway with lotsa cool stuff to do for a group of 23. Would do it again fosho

Overall this is a great property that has so much to offer. It’s a wonderful place. Unfortunately, it looked like no one had been there in months prior to our arrival due to COVID perhaps? Lots of dirt and dust on everything. We did a lot of cleaning ourselves to make it comfortable. I feel that we should be refunded our cleaning fee. The air conditioner was still winterized (we had to figure it out at the breaker box), there were mice droppings in the sleeper sofas, two toilets had leaks at the base (one leaked into the room below through the ceiling fan onto sleeping guests 😳). Also there were many kitchen appliances that didn’t work or had signs saying do not use which was disappointing (espresso machine, ice maker, convection portion of the oven). That being said, the space housed all of our family comfortably and we had a great time. The outdoor patio space is excellent with tons of seating, a hot tub, horse shoes, and golf green. The large kitchen space meant we could cook all our own meals and eat there comfortably without having to try to get our large group into a restaurant.

Overall this is a great property that has so much to offer. It’s a wonderful place. Unfortunately, it looked like no one had been there in months prior to our arrival due to COVID perhaps? Lots of dirt and dust on everything. We did a lot of cleaning ourselves to make it comfortable. I feel that we should be refunded our cleaning fee. The air conditioner was still winterized (we had to figure it out at the breaker box), there were mice droppings in the sleeper sofas, two toilets had leaks at the base (one leaked into the room below through the ceiling fan onto sleeping guests 😳�). Also there were many kitchen appliances that didn’t work or had signs saying do not use which was disappointing (espresso machine, ice maker, convection portion of the oven). That being said, the space housed all of our family comfortably and we had a great time. The outdoor patio space is excellent with tons of seating, a hot tub, horse shoes, and golf green. The large kitchen space meant we could cook all our own meals and eat there comfortably without having to try to get our large group into a restaurant.

There only was an issue with the bunker beds

Our family reunions have been meeting for 20+ years and with the many changes that take place each year it's difficult to find "just the right" place. This was wonderful for this year of more young adults and less "under 12yrs" kids. The time was well spent!!

Great experience from check in to check out! We enjoyed the privacy of this location. Saw several elk nearby. The hot tub was awesome and had a blast playing shuffleboard. Big kitchen in the main house was a plus too.

For the past 8 years we have rented a house for Thanksgiving to share with our children and grandchildren, totaling 15. Finding Eagle Creek Resort in Ruidoso, New Mexico on VRBO seemed like the perfect fit. Upon arriving we were excited to see a separate building which was a game room with a pool table, ping pong table, and a foosball game. The main house was lovely and the only drawback was there was only 1 bathroom on the main floor for 8 people to share, and this also had to serve as the guest bathroom for company and had the laundry room access through this bathroom. There was also a separate guest quarters with 2 bedrooms, 2 bathrooms, a kitchen, and living room. The property outside was large with a hot tub, putting green, and an area to play horseshoes. Sadly though we started having problems the first night. There was a strong gas smell coming from somewhere outside. Then the upstairs heater didn't go on all night so the 4 adults and 2 year old child were freezing. The parents were up most of the night trying to keep their child warm! In the morning we called property management. They were very nice and sent out their also very nice maintenance man. He couldn't fix the heater nor the gas smell and said someone else would come. The heating man came and showed us the thermostat for the heater which was behind a door in the master (the thermostat in the hallway was just for a/c). The propane man came and closed the latch/cover he'd forgotten to close a couple of days earlier. We thought all was well but because the heater is an older system set up along the baseboards, every time it turned on-every 20 minutes, there was a large shaking/rattling of metal in the Master that could be heard throughout the house so sleep was not to be had the second night! As it was a holiday, we didn't call management. We "solved" the heat problem by having the 2 year old go to her other grandparents house-in Ruidoso-and the 4 adults put on socks and layers of clothes,and turned off the heater. Furthermore, there was no hot water in the second bath upstairs-and never had any the entire visit,so those 2 adults had to use the shower in the master and the other 2 bathrooms had only lukewarm water. We called to report this but were told to let 2 people shower, wait 30 minutes, and have 2 more shower, etc as it was probably the water heater that couldn't provide enough hot water for 12 people. I called to express our dissatisfaction and we were given a 10% refund.

We arrived to find beds not cleaned, bathrooms dirty and most importantly gas turned off! It took 3 days before anyone in our party of 23 could take a hot shower or cook in the kitchen. The grill only had gas for one meal. The property was very nice for our family reunion but these problems were not acceptable!

We had 7 couples and 12 children. There was plenty of room for everybody. Only thing was it needs more tv's. It helps to keep the kids busy.

Would have been five stars as great property but need to stock necessities better, pots pans etc, along with towels, blankets and pillows

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Eagle Creek Retreat was a wonderful home for our large family! We just had a couple of issues; there were dead bugs in lower drawers and cabinets in the kitchen. The hot tub would not heat properly, and when one of our group called the number for maintenance, he was told he doesn't work weekends, even though the "Rule Binder" noted there was a maintenance person on weekends. Over all it was a great place and met our family's expectations.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Had a great time at the home,Plenty of room. Had a little issues with the refridgerator in the guest house.But it worked out ok.Overall it is a grteat house.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had an awesome time!! Will definitely go back again!! Very peaceful and relaxing!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We all enjoyed our stay at the Eagle Creek Retreat. There were plenty of activities to do for the children, and room for all 17 of us! We like the fact that the Retreat was secluded with spacious grounds.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This place was just like the picture showed the staff was incredible and understanding, place was beautiful and family and I will most definitely return and I would recommend this place to anyone!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Excellent Vacation home for large family groups. As always the staff of Condotel gave excellent service and the property lived up to expectations.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a fantastic time at Eagle Creek. It was very spacious and had a lot to offer. Definitely worth it!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The overall experience was great

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: There is not enough words to explain my stay the view the scenery was amazing I would definitely stay here again and again and again