the location, the knowledge of the owners, the ‘taxi’ service to and from slopes/restaurants, the comfort of the pension, the quality of the food

The breakfast and dinner were fantastic. Takeshi-San and his wife, Kimi-San, went more than an extra mile to make everyone comfortable. Our stay exceeded our expectations by far.

There is no such thing. We were very well taken care of.

Everything. Clean and new facilities, million dollar view, large and spacious rooms.

Taky and Kimi were exceptional hosts - very friendly and helpful, and prepare lovely meals for their guests. The house is beautiful, with stunningly renovated rooms, an incredible view and excellent facilities (i.e. restaurant, hot baths, shuttle service). The location is convenient for access to the Madarao mountain slopes and nice local restaurants/bars.

Takeshi-san replies to messages promptly, pick up is easy and he drops off at slopes. He went out of his way to help and support! Will definitely stay again and highly recommend!

* Very friendly and helpful host, kindly offering us a ride when needed * Delicious breakfast with different menu everyday * Very spacious, clean room with modern design, whole equipment is very new * Well equipped kitched annex with microwave oven, toster, pot, dishes etc * Two heaters in the room * Beautiful view from the room and restaurant * Stylish bathroom, good water pressure in the shower * Large bath available for exclusive use * Wine as a welcome gift * Room for ski storage * Quiet location, not far away from skiing area

Nothing!

Location is great, right down the road from Madarao. All the services were great (food, lounge, onsen, shuttle ride to Madarao). The staff were super nice and friendly, and spoke English.

Nothing

Very cozy, great staff, feels like family. Really great.