You can't find a better location in Aachen. Our room was very comfortable and clean, and we loved being able to open the windows that looked out onto the street. Aachen is very walkable, and having a place to stay in the middle of everything made our trip that much better. We would definitely stay again.

Check-in was easy, but the handle to our room was very temperamental. Thankfully we had help from another guest who showed us how to maneuver it (the trick was to turn it very slowly!). The hotel itself was nice and quiet, but you should be aware that the area around it is not. There are some lively bars a few doors down, and you can expect to hear people at all hours of the day and night, even during the week. Because the streets are so narrow and the buildings are so close, the noises are that much louder. It's obviously not the hotel's fault, but if you need quiet when you sleep, be sure to bring your noise-cancelling headphones.

Location was amazing (maybe a bit noisy in the evening but with the windows closed it's perfectly fine), everything very clean.

The room was very small

Very good location

When you enter the hotel, the common area has a horrible smell, like rubbish. Our bathroom was not clean. The toilet looked terrible and didn’t work well. I have attached a picture how what it looks like when we arrive. A very bad experience.

I loved the excellent location.

I struggled to open the downstairs door initially.

Amazing location. Clean bathroom. Comfortable bed.

Occasional food smell from the restaurant below. Noisy at night because of bars nearby.

location in center

Keypad system not great. Go locked out due to confusion

Location and cleanliness

Noise and small bed

Wonderful location, right in the heart of old Aachen.

First the check-in procedure: confusing. We knew that there would be no Reception, but getting through the two outside doors and into our bedroom was far from easy, On several occasions a lady from the restaurant downstairs gave us help, but she gave us conflicting advice, differing from the advice given online. Secondly, the noise from outside, until 2am on the Friday and Saturday nights. Ear plugs were provided and there was double glazing, but that wasn't enough.

Fabulous location, right in the heart of old Aachen.

First, the check-in procedure. We understood that there would be no Reception. However, checking in was fraught, as was gaining access to our bedroom throughout our three-night stay. We followed instructions for checking in gaining access to two outside doors and our bedroom, but on three occasions needed help from a lady from the restaurant on the ground floor. She gave us conflicting advice and this differed from the advice on the outside door and the advice sent to us in advance. We never failed to gain access to our bedroom, but it wasn't exactly plain sailing. Secondly, it was very noisy outside until 2am on both the Friday and Saturday nights, despite the double glazing and the ear plugs, which were provided.

The location of the property was central and well placed.

The hospitality was poor and the room is ridiculously expensive for the size.

The location is fantastic

There were no staff available. I tried to email via booking.com and direct to the hotel several times and never got a response.

The surroundings were too noisy.

Noise pollution.

Location

Instructions regarding door knobs which are initially dofficult to understand to turn to open the doors at code entry.

it is very close to the city center, it was quite and the. Ed was comfortable

The room was super small, I cannot image staying with a second person. if you don’t stay to long in the room, it is ok, but otherwise, it gets very cozy.

Location excellent, close to restaurants and sites

Probably a little dear, but location wins it over

In the center of the city

10 am Check-out and not possibilities for later check out. And there is no personal

Perfect location and nice decoration

Too small room and too small bed. No view at all