Friendly looks family run. Quiet and was perfect for a night away for our family. Heat pump was well needed. Patio was a good surprise for my 1 year old on the move (fenced in too.)

Spa bath didn’t work but was great size

Close location,staff was very helpful

Location

Facilities are not up to the mark compared to the price

That is was close to city centre

Absolutely disgusting it was dirty, had cobwebs on walls and above headboard, thick patches of dust on walls & skirting boards hasn't been vacuum behind bed and under behind bedside draws sneezing coughing all night around toilet filthy, toilet brush completely covers in dust and around back of toilet & sides, the spa bath had what looked like x 2 pubic hairs on it mould in bathroom I have photos to prove this. in the past I have stayed there before last motel managers where fantastic the place was very clean and well looked after , these motel managers (asian) have not kept up maintenance or cleaning of this motel, it a real shame this is the worst motel I have stayed in for over 20 years so disgusted and disappointed this was a nice motel once. I do not recommend I am sure they let out some of these room to Emergency housing as well. A total let down and waste of our hard earned money.

location clean linen

mould stains, unclean crockery (hair on plate, grease stains on plate, water on plate, dirty stained toilet brush we have traveled extensively over 40 years and this was one of the worst

The location was perfect. Short 2 minute walk to the stadium for the rugby. Also close to all other amenities, esteries, and the PaknSave. The place was a lot cleaner than other reviewers said. It's super tidy and better than we expected. The family apartment is very well equipped and just all round a decent stay. Staff was lovely on arrival. She checked us in early and was super helpful. I'm glad I didn't listen to the reviews because it ended up being a really good stay.

The heatpump took a long time to figure out how to work, and because it was cold and wet, we were very cold. But once we got there, it was perfect.

Location

Parking was a little tight but nothing major

Very friendly and helpful staff.