I was very pleased with the place. The owner can speak some English and communication was no issue with the help of Google translate. Most of the guests that were staying there didn't natively speak Japanese. I think the host went a long way to make everyone feel at home. My biggest challenge was backing my car in to drop off luggage as the entrance was a bit tight but the owner came out to help, parked my car in a sheltered location for the trip and all went well. They even can courier your luggage (e.g. snowboard) directly from the place so no extra hassle of dealing with that. Overall, very happy with the place. The only small complaint is the mattress is a bit on the thin side so the sleep wasn't the most comfortable. But overall the place is clean and well-maintained.

I like where this is a Japanese style onsen hostel, the wood and atmosphere nails the type of expectation you would look for in a budget onsen hostel. The bathing room is reserved for each room, this is pleasant for foreign guests who likes more privacy when bathing. I certainly enjoyed the location where its near the entrance of the ski resort as its my main plan during this visit.

squeaky floors and lack of noise insulation, you can clearly hear other guests walking or going to the toilet. Although I am tired enough to ignore the majority, you sometimes get disturbed during the midnight or if kids of other guests are going wild.

Great location, a few minutes walk from the bus stop and main street, and just a few more minutes to the escalators which take you up to the skifield. Friendly staff, great breakfasts and the dinner we had one night was delicious! The Japanese style bathrooms are nice, currently you can book them for your private use. Fantastic place to stay if you want to enjoy the snow, or just absorb the atmosphere of a small ski town (please try the steamed buns sold in the street!). I would definitely recommend staying at Marushige, I would like to come back again one day.

Very nice staff

clean accommodation, nice owners and staffs

there was food smell came into the room in the morning

Place is centrally located, between the bus terminal and teh snow resort. It's also very accessible from Oyu street

We stayed in the twin room with 2 beds, which is very spacious, with a tatami area that can sleep an extra person. It also has 2 desks and chairs for workation purpose, which was perfect as we could do some work when off the slope. The corner windows look out to the mountain view and is quite bright during the day. My wife does not ski; she spent a lot of time working in the room, and she is very happy with the environment. Everything is clean and decorations are nice too. Breakfast was delicious and in generous portions; we stayed 3 days, and all 3 days the menu were different. Owner/manager was very helpful too. We definitely will stay here again if we go to Nozawa next time.

great ski resort, very central location of the accommodation, very friendly hosts

the hosts spoke English, accomidated us with our friends in the next door room and assisted us with lift passes, bus passes, the child who came with our group and food allergies. They went over and above our expectations for hospitality!

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The staff were able to provide vegan breakfasts. At first it was just granola, but once we said we would prefer Japanese style, they made great effort to provide a proper Japanese vegan breakfast and the food was delicious. There was so much we barely needed any lunch too. Just remember to give 24hs notice.

There are only two toilets for the whole floor. So in the morning it was pretty busy waiting for people.

clean, warm, central, free tea / coffee

communication

Fantastic breakfast, either Japanese or international as per choice. Both were really great with local ingredients and very delicious. For example sourdough bread, home grown vegetables and rice. The owner and her husband were very helpful, and such nice people. The location is great, just short stroll to the main street with restaurants, cafes, and the lovely small local thermal baths. For skiing just walk a few minutes to the escalator going to the lift system.

Nothing to not like here.

Very accomodating people specially the mom. Like other hotel in nozawa onsen these family take care of their visitors very well. Very good breakfast, comfortable bed and room.

Location was ideal Exceptional owners and staff Great value

Stairs to rooms are extremely slippery in socks and ill-fitting slippers supplied

I've booked a room off season and was the only guest, but instead of feeling lonely the hosts welcomed me and because this year it started snowing very late (I wanted to ski) they gave me tips what else I can do in the small village and around. They prepared me a very delicious breakfast and the room was great! Such comfy beds. There are so many Onsen in this village, I couldn't even try half of them and I stayed a week. Some of them are very hot, maybe to hot for European taste. I definitely will come back here one day!

Excellent food. Great location. Wonderful service.