Breakfast was awful. Most of it was cold. Hash browns were stale. Orange juice was from concentrate. Not acceptable when you are charging £21 per person. Eat elsewhere is my advice.

Room (executive).Spacious roomr, soundproof (very important given noisy road location). The air conditioning is quiet and the room temperature was great. The bed was really comfortable.

Car parking was an extra cost. The reception set up was poor (no actual reception, just staff with a lap top), not even clear that they were reception. Breakfast was excellent.

Georgia on the front desk was exceptional. Really made us feel welcome, was super helpful and her lovely personality made our day! Thanks

The coffee machine at breakfast wasnt great, sadly

Cleaning

Gym equipment and pool timing

Friendly service - accessible room - excellent accessible parking.

The breakfast - terrible bacon - that awful toaster - no one to get tea and coffee and a small piece of plastic in my scrambled egg!! Lifts a tad too small for my mobility scooter.

The pool

Two of the rooms we were in got flooded and they tried to blame us

Nice room for us three. Modern and clean room, nice warm pool, good breakfast

Great location, staff were attentive and really helpful, clean and spacious rooms

Aircon in the room was not working.

Upgrade to room. Parking easy

Expensive. Had to pay for parking on top

Clean and well set out

Nothing to moan about

good location to get to london

reception staff not very friendly, quite rude. Also is a cashless property which isn't always ideal. bedrooms have frosted glass into bathroom so not ideal when want to shower and with children

very clean and comfy

nothing loved it

same old, same old

same old, same old

Location

Nothing

Staff was so rude 🛗 was coming late had ill child with me

A nice hotel with secure parking.

Fantastic modern hotel, with a very spacious feel. Lovely clean bedroom which was well laid out for me and my two young daughters.

I have an electric car which needed charging during our overnight stay. I had checked beforehand that EV car charging was available at the hotel, and 4 new Charge Assist / ISTA chargers were indeed there, and available for use. However, after numerous attempts when we arrived, and after first downloading the Charge Assist App and completing all relevant details, I still could not authenticate the charging process. You also have to keep going back into the hotel from the car park for internet access in order to complete the app installation. The following day after further failed attempts, the hotel manager came with me and my two daughters to the car park to attempt a successful connection. He managed a connection between the App and the Charge Point, but alas still not charge to the car. In total I must have wasted around 3 hours trying to charge my car. The EV charging process needs to be urgently improved. It was truly difficult and frustrating, not to mention a huge inconvenience to our short stay.

Room was very nice, clean and well equipped. Breakfast was fresh and tasty with good selection to chose from. The swimming pool was great, warm, relaxing and clean, very nice treat.

Nothing could have been improved

It had a lovely swimming pool that you need to book hourly slots, max 15 in pool Room was clean, with storage and nice bath and shower. Big TV very convenient to stadium staff were friendly and helpful would def book again as kids loved it

Bed was a bit uncomfortable

staff were great as was the restaurant

very clean and modern