Breakfast and location

We didn't like the pool because all guests can watch the pool through the glass front. The pictures of the hotel are nicer than the real.

Very good

None

Excellent location and spa

Pictures look a little better than the property itself

I liked the location and the everyone was super nice! Delicious breakfast, I liked that you had different things everyday.

Could be a bit cleaner, cleaning staff came super late, when we were already in the room for a break (4PM).

The personal touch added by the manager - he always greeted us by our names and made our stay so special. The staff was so amazing and kind and helped us with anything we needed. The hotel was everything as advertised but it was the service that made it stand out and exceeded expectations!

comfortable bed and perfect room

such a slow construction during my 1 week stay the work what they have done other countries would do within 5hrs!!!!! horrible slow 2 workers painting like children and that’s why pool is closed….

nice staff

not so clean, pool was under maintenance for 3 days and left hotel and pool was still under maintenance. food is very bad

Everything. Staff were really helpful and accomodating through

Everything was perfect, They upgraded us in a large room with honeymoon decorations. Food was amazing. very clean. location is perfect.

nothing

Good food Staff really polite

Good location near the main street. Rooms comfortable

We used the laundry service and one of my polo shirt got lost. After a few queries, we were at least reimbursed for the total cost of cleaning

great location, very quiet

pool very cold but I guess in the heat it is needed. beds hard but typical in Asia

Very nice hotel. Love the pool in the middle. Very friendly staff; good breakfast; great location, just on the edge of Ubud centre; very comfortable rooms

Nothing

The staff was great, liked all the amenities ant the spa especially!