Good location. Calm and close to downtown. Staff is gentle. Breakfast good. It was a good stay.

Sehr freundliche Mitarbeiter*innen, schönes Zimmer und sehr guter Schlafkomfort. Das Hotel bietet ein schönes Ambiente in ruhiger Lage.

Es war ein rundum gelungener Aufenthalt, es gibt keine Kritik :-)

Very good location. Spacy rooms, clean. Very nice staff. Perfect breakfast. Pretty design. Everywhere books. My second and not last stay. Thank you

The staff were extremely friendly and helpful. We loved the book theme and it was close to everything.

Clean, comfortable, modern, central, decent breakfast. No dining room but it is near a very nice, reasonable restaurant around the corner on Sternwartenstrasse.

Apparently an extra city tax had been levied since my booking, so I had to pay more than I was told by booking.com. I do not like this kind of surprise.

Nice people,clean and comfortable room, quiet area very close to the center, wonderful breakfast Thank you

The location, the staff, delicious breakfast. Super comfy bed and very clean room. Everything was perfect.

spacious room excellent quiet location charming helpful polite staff

expensive breakfast

The hotel is in a quiet area, close to tram stops and easy work to the city centre. Rooms are nice, clean and comfortable. The breakfast was fine and was as expected. The staff are helpful and friendly. Everything there is morden

The bathroom fan can be a little noisy and stays on for quite some time

Everything. Especially the arrangements done for our pet. They've placed a dogbed and feeding bowls for him in our room

There is not enough place in front of the hotel's building to drop off travelers and luggage.

Fantastic location, very friendly! Go there!

Poor parking conditions. Quite weak WiFi performance.

good location, only a short walk to the main square lovely shower !

beds a little small

The young man at check in was great, spoke very good English which helped me as a very poor German speaker. Room was good, beds were very comfortable and location was fine, a short walk into the City centre.

Nothing I didn't like

Nice, very nice rooms. Clean, spatious. The hotel is close to tram and city centre. Really good hotel. Staff was nice, except for the bad experience on arrival. If the price is good, you should try.

On arrival, reception was terrible. Instead of a welcome salut, the person in charge was angry, unpolite. It was the worst experience I had arriving in a hotel. The lady wanted us to have read the recent messages they had sent on booking, but I was driving! Well, they close reception at 8pm. I had not noticed. We arrived, by coincidence, at 8 o'clock sharp. So, shouldn't be a big issue. She was frustrated and put all her misery over us. Of course, if happened to be closed, I would turn to my emails and messages, and would find instructions for self check-in. It was useless to argue with us and start a fight! She had tried to call, but my Brazilian number was down, just WhatsApp and Telegram available. I'm sorry for not paying attention. But, when you are in the business of tourism, hotel and hosting, you should know that people are moving around, and communication can fail.

Cozy, friendly place in a perfect location

Liked everything

Very good hotel with nice staff. We appreciated the nice details, like the free small bottles of Prosecco waiting for us in the room. Very good breakfast as well.